• Lead platform-level design strategy in close partnership with Product and Engineering, defining success metrics and ensuring work ladders up to long-term company goals. • Design foundational concepts, patterns, and frameworks that enable scalability, flexibility, and extensibility across Boulevard’s ecosystem. • Help evolve the platform to support: • Upmarket customers with more complex workflows, permissions, and operational needs. • Multi-location businesses, balancing centralized control with local flexibility. • International expansion, including localization, regional requirements, and scalable global patterns. • Translate highly complex technical and system-level problems into clear, intuitive, and trustworthy user experiences. • Partner closely with engineers to guide implementation, ensuring design intent is preserved in production. • Act as a design leader and multiplier — raising the quality bar, influencing peers, and contributing to design culture, standards, and best practices. • Collaborate with other designers to evolve Boulevard’s design system to support platform complexity and future growth. • Explore and help define how Boulevard can be at the forefront of leveraging AI to enhance the BLVD experience — from internal tooling to customer-facing workflows — with a strong focus on trust, clarity, and real customer value.

• Grow the design team and expand design capabilities • Collaborate with product and engineering teams to cultivate client relationships • Turn undefined challenges into clear paths forward • Engage with cross-functional teams to deliver meaningful digital product experiences

• Lead design strategy across multiple business units • Help set the vision for our overall user experience • Build new products and iterate on existing ones • Balance smaller projects with big bets that level up the overall product • Manage executive stakeholders across engineering, product, marketing, and more • Drive improvements to the product development process with cross functional partners • For Principal: Mentor and lead the work of other designers

• You’ll play an important part in the entire product development process, from brainstorming to launch. • You’ll be part of a UX team where each designer is responsible for different areas of our product and integrated into individual scrum teams. • You’ll be a driver for all aspects of product design and execution, including pitching ideas, designing the experience (visual design, interaction design, and prototyping), and communicating the solutions to necessary audiences within the company. • You’ll work closely with the Product Manager and Developers to create elegant solutions to problems our customers are facing.