• Write original client case studies that document KDCI’s results, processes, and business impact across industries. • Produce research papers and white papers analyzing business process outcomes, outsourcing performance, productivity, cost efficiency, and operational improvements. • Write company newsletters and internal/external updates highlighting milestones, client wins, product launches, and company developments. • Propose story ideas and research topics to the marketing and leadership team, based on trends, client data, and market opportunities. • Conduct interviews with clients, account managers, executives, and subject-matter experts to gather firsthand insights. • Perform independent research, data validation, and fact-checking to ensure accuracy and credibility. • Translate complex business and operational concepts into clear, persuasive, and engaging content for executive-level and professional audiences. • Collaborate with marketing, sales, and leadership to align content with strategic positioning and go-to-market initiatives. • Revise and refine content based on editorial feedback while maintaining high standards of quality, structure, and originality. • Maintain consistency with KDCI’s brand voice, tone, and editorial standards across all written materials.

• Written Order and Amended Written Order services shall be provided by the Contractor, with a fee of up to $100 per written order for a one hour appointment. (Agency required trainings will be paid at a lower rate). • Documentation Requirements: Submission Deadline for Payment: • Written Orders Same day as meeting with client/family • Amended Written Orders Within 48 hours of receiving amended request • Invoices, submitted monthly • Timely communication with program leadership & clinical teams • Initial Assessments 15 days for individual services initiation

• Write and edit original content for marketing activities. • Create copy for individual profiles and campaigns. • Edit Junior Content Writers' articles. • Ensure brand consistency across all platforms. • Collaborate with the team to brainstorm creative ideas.

• Using an internet-connected computer (BYOD) (Chromebook is not sufficient), review of employer-provided material to determine key points for creation of content • Review/Create content in the employer-provided web portal, which provides in-depth coverage of material on career examinations and other topics • Create content in technical English, following industry-appropriate grammar, spelling, and language conventions • Submit work for approval, and make all required changes • Accept feedback during the review process • Provide a minimum of 20 hours per week of content creation within employer-provided guidelines (defined writing standards)