This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Our Negotiations Specialists play a key role in the success of our clients becoming free of debt. Working on behalf of clients, you will coordinate efforts to help negotiate delinquent accounts for the best possible savings. The ideal candidate will excel in communication and relationship-building with external partners, driving successful outcomes for both our clients and our business. This position offers a unique and rewarding opportunity to make a meaningful impact. - Establish and maintain strong relationships with external partners to effectively negotiate delinquent accounts on behalf of clients. - Oversee client finances, providing guidance and determining the best strategies for addressing client inquiries and requests. - Utilize various tools and resources to consolidate common debts from multiple clients, enhancing negotiation leverage with agencies. - Demonstrate excellent time management and multitasking skills to efficiently manage account queues. - Consistently exhibit a genuine passion for helping others, with a strong focus on meeting clients' needs. - Participate in additional duties and special projects as required. Qualifications - Bachelor’s degree in a relevant field (e.g., Business Administration, Finance, Banking, Actuarial Science) is preferred. - Exceptional communication skills, including listening, verbal, and written abilities. - Ability to thrive in a fast-paced environment. - Strong commitment to teamwork, collaboration, and fostering an inclusive environment. - A deep passion for assisting others, with a client-focused approach. - Proficiency in technology; experience with Salesforce or similar CRM systems is a plus. Requirements - The base salary range represents the anticipated salary range for this position. The actual base salary offered within the range will depend on numerous factors including the individual’s skills, experience, performance, and the location where work is performed. - In addition to base salary, this position qualifies for commission. Negotiation Specialists earn a monthly commission based on the amount of debt negotiated subject to the terms outlined in the company's commission plan. - Full-time employees hired into this position are eligible for health care benefits. Benefits - Considerable employer contributions for health, dental, and vision programs. - Generous PTO, paid holidays, and paid parental leave. - 401(k) matching program. - Merit advancement opportunities. - Career development & training. - Team spirit and culture that cultivates an environment of community, connection, and belonging.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description YWCA Lancaster is looking for a part-time Medical Advocate, who is an integral part of our team. - Responsible for hotline advocacy and supporting victim survivors and their significant others at local area hospitals who are receiving sexual assault forensic exams. - Shifts are completed remotely from an advocate’s residence; once you receive a call you have one hour to get to one of the hospitals in Lancaster County. - Requires attendance of bi-monthly meetings. - Requires yearly ongoing training. - Answer calls from the hotline during your shift. - Perform other duties as assigned. Qualifications - Desire and ability to embody the YWCA’s mission of eliminating racism and empowering women. - Adherence to confidentiality policies; commitment to the rights of all victim survivors. - Ability to stay calm in crisis situations, support survivors and provide choices for someone through their experience. Requirements - Weeknights/Weekends: Saturday 6am through Monday 6am. - Pay rate: $15.85/hour, $60.40/shift. - Option to pick up additional shifts as available. Company Description YWCA Lancaster is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. Everything we do is based on the belief that all women and families have the right to be safe and choose the direction of their lives. - Since 1889, we have served children and adults in the community through a variety of programs. - Current offerings include the Racial Equity Institute, Dorothy Height Book Club, and Lunch & Learns on current topics. - Kepler Hall residence, home to fifty women, men, and children. - YWonderful Kids providing child enrichment for ages six weeks to five years and before/after school care in a number of settings. - Sexual Assault Prevention and Counseling Center with a 24-hour hotline and no-cost professional counseling for survivors of sexual assault and significant others. - Our programs address the fact that far too many individuals experience violence and lack economic security, disproportionately impacting women and people of color. - We are always looking for talented individuals to join our team. - As a progressive company with strong core values, we offer a professional working environment and a competitive benefits package as well as the opportunity for personal and professional growth.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a key member of the Avenir Corporate Operations team, the Sr Corporate Avenir Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner. - Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, and rail - Completes a training plan to learn the Avenir platform (powered by Spotnana) and contribute to the practice by providing feedback on areas of improvement and optimization - Provides high touch concierge level service to designated Avenir clients, which may include leisure and personal services, upgrades, reconfirmation of accommodations prior to travel - Uses available sources such as State Department websites, news agencies to stay informed of current international events - Ability to handle multi-cultural Avenir clientele - Advises clients of international travel requirements such as visas, passports, immunizations, etc. - Strong working knowledge and understanding of international pricing rules and procedures - Supports one or more accounts - Operates within detailed procedures - Interacts with traveler, travel arranger, travel managers and provides 1st level of support for customer service and technical issues - Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit - Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure - Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance - Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based - Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment Qualifications - Minimum five years of corporate consultant experience - Ability to create domestic and international multi-segment, multi-destination itineraries - Must demonstrate industry knowledge - Proficiency in one or more GDS - Ability to meet and exceed required performance standards - Excellent customer service skills - Excellent verbal and written communication skills - Minimum knowledge of Outlook skills and basic Microsoft platforms - Must be able to lawfully work within the US and have unrestricted work authorization for US - Ability to travel up to 15% Requirements - Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, rail and limos - Supports multiple accounts - Operates within detailed procedures - Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues - Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit - Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure - Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance - Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based - Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment Benefits - In addition to Medical, Dental, and Vision benefits, Direct Travel offers an employee rewards and recognitions program - Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support Company Description Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. - Founded by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur - Offices in over 80 locations - Ranked among the top providers of travel on Travel Weekly’s Power List

SPECIFICALLY FOR CARTWHEEL EMPLOYEES ONLY Join Cartwheel to help tackle the student mental health crisis. Cartwheel is an early-stage company building a new kind of mental health program for kids that puts schools at the center. We see our role as supporting school staff who see kids every single day. Instead of going around them, we collaborate with them. This means: - Earlier intervention - Higher student and family engagement in care - Better coordination among the trusted adults in a student’s life Kids shouldn't just aspire to get out of bed and drag themselves to class. They should be able to experience joy. They deserve to envision and build a life they’re excited to live. If you join Cartwheel, you’ll help make this vision a reality for millions of students across the country. We’re backed by top investors including Menlo Ventures, Reach Capital, General Catalyst, BoxGroup, and Able Partners, and we're looking for mission-driven teammates to join our team. ABOUT THE ROLE The Client Support Advocate plays a crucial role in ensuring a positive experience for schools and families receiving services with Cartwheel . This position serves as the primary point of contact for concerns and complaints, working to resolve issues proactively thoughtfully, and efficiently. In addition to supporting individual cases, the Client Support Advocate identifies recurrent themes/trends, and partners with internal teams to strengthen our service experience. The Client Support Advocate collaborates closely with customer success, clinical, and operations teams to enhance service quality and ensure schools and families feel heard, supported, and valued. Role type: This is a W2, Full-Time, Salaried position Location: Remote, based in the United States Start date: March 2026, Note: Accepting applications until EOD 3/9/26 WHAT YOU’LL DO School and Parent/Caregiver Support - Serve as a responsive and empathetic primary point of contact for schools and parents/caregivers raising concerns or complaints about services. - Gather detailed information, assess the nature of concerns, and provide timely responses and clear next steps; escalate to the appropriate team members as needed. - Partner with internal teams to ensure timely, consistent follow-up and resolution, following established escalation processes for clinical, safety, or operational concerns. - Educate schools and families about available resources, policies, and service expectations. - De-escalate complex or emotionally charged situations with professionalism and care. - Problem solve through complex situations cross-functionally. Documentation and Tracking - Document concerns, actions, and outcomes in designated systems to ensure accurate tracking and follow-through. - Monitor cases through resolution and confirm appropriate closure. - Track and report on key metrics, including response times and recurring themes. Actionable Insights & Collaboration - Analyze trends in concerns and feedback, and share clear summaries and insights with clinical and operational leaders. - Partner with School Success, Clinical, and Operations teams to identify opportunities to strengthen processes and improve the client experience. - Contribute to ongoing quality improvement efforts related to service delivery and communication. WHO YOU ARE Must have… - Bachelor’s or master’s degree in social work, psychology, healthcare administration, or a related field. Relevant years of work experience may be substituted. - 3+ years of experience in client advocacy, patient experience, customer service, or a similar role in healthcare or behavioral health. - Strong problem-solving skills and the ability to de-escalate concerns with professionalism and empathy. - Excellent verbal and written communication skills. - Ability to track trends, analyze data, and present clear, actionable insights to leadership. - Highly organized, with strong attention to detail and follow-through. Extra credit… - Experience working with pediatric populations, schools, or families - Strong preference for bilingual candidates, fluent in Spanish Please apply even if you don't meet all of the criteria. If your past experience doesn’t perfectly match the job description, but you bring other relevant experience or skills, we’d still love to hear from you. You may be a great fit! WHY YOU’LL LOVE CARTWHEEL Our hope is that Cartwheel will be your best career decision! In addition to tackling one of the biggest challenges of our time, at a company well-positioned to do so, you’ll have: - Competitive cash compensation between $55,000 to $75,000 - Equity ownership stake in the company - High-quality health insurance with a $0 monthly premium option for employees - Dental, Vision, and Employer-Sponsored Life Insurance - 4 weeks of paid PTO (3 weeks any time + 1 week office closure in December) - Sick Leave + Holidays - 401K with 2% employer match - Team-based culture with mission-driven colleagues who will go to bat for you Cartwheel is proud to be an equal opportunity employer. We embrace diverse backgrounds and perspectives and an inclusive work environment. We're committed to equal employment opportunity regardless of race, color, religion, ancestry, national origin, gender, sexual orientation, disability status, or veteran status. We participate in E-Verify. Please be prepared to provide acceptable documentation to verify your identity and work authorization Note: Please do not contact our Care, Provider, or Patient Services lines regarding job postings or application status. These teams support our patients and families and are not involved in the hiring process. For all recruitment-related questions, please email talent@cartwheelcare.org.