Role Description We are looking for a sharp, trusted, and autonomous Federal Solutions Engineer to support NinjaOne’s expansion into the Public Sector. As an embedded technical partner to our Federal Growth team, you’ll play a critical role in both pre-sales strategy and post-sale onboarding, acting as a key translator between technical buyer needs and the broader Product and Engineering teams. This role is perfect for someone who thrives in mission-critical moments, loves navigating complex RFPs and government requirements, and can tailor messaging to both deep technical evaluators and high-level decision makers. You’ll serve as a customer advocate internally while building scalable tools, templates, and processes to support the next generation of federal growth. Location - This is a Remote role open to candidates within Virginia or Maryland or those willing to relocate unassisted. Travel Requirement - Up to 40% representing NinjaOne at key industry events, product launches, and customer engagements. Qualifications - 5+ years in a Sales Engineer, Solutions Architect, or Technical Consultant role—within the Public Sector Enterprise space. - Exceptional communicator—capable of clearly articulating complex information to both technical and non-technical audiences, from system administrators to procurement and leadership. - A calm and credible presence in high-stakes, high-pressure customer conversations. - Customer-first mindset—you genuinely care about their experience and success. - Organized, self-directed, and capable of thriving in a remote-first, fast-paced environment. - Familiarity with FedRAMP, DoD Impact Levels, and NIST frameworks is required. - You align with our values Curiosity, Integrity, Kindness, Humility, Builders and are committed to creating an environment where these values flourish in our teams. - Bachelor’s degree preferred but not required; respected technical certifications (e.g., Security+, MCSE, CISSP) is preferred. - Ability to obtain a security clearance is required. Requirements - Own the technical presales experience for Federal and SLED accounts, guiding customers through evaluation, demo, architecture design, and onboarding phases. - Deliver tailored product demos and technical deep dives that align with customer security standards, compliance needs (FedRAMP, DoD IL2/4/5), and procurement requirements. - Support and guide the implementation of the NinjaOne platform for new public sector customers—ensuring quick time-to-value and customer success. - Act as the technical translator between Sales and Product—surfacing actionable feedback and feature gaps that directly impact deal velocity or retention. - Assist with RFPs, RFIs, and security questionnaires, providing accurate, compliance-aligned technical responses that differentiate NinjaOne’s value. - Troubleshoot and resolve customer technical issues, including endpoint configuration, agent behavior, networking challenges, and integrations. - Collaborate with Engineering and Product Management on solution enhancements that improve the Federal customer experience. - Create and maintain reusable content and lab environments to scale future engagements (demos, battlecards, scripts, templates, etc.). - Represent NinjaOne at industry events, partner summits, and key government-facing conferences as a technical ambassador. Benefits - We are a collaborative, kind, and curious community. - We honor your flexibility needs with full-time work that is hybrid remote. - We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. - We help you prepare for your financial future with our 401(k) plan. - We prioritize your work-life balance with our unlimited PTO. - We reward your work with opportunity for growth and advancement.

• Lead the design and architecture of server, network, and cloud solutions for both large-scale and smaller environments. • Act as a trusted advisor to clients, translating business challenges into technical solutions. • Work closely with the sales team to understand client needs and develop proposals and technical solutions. • Design and implement solutions using AWS, Microsoft Azure, and hybrid cloud environments. • Architect scalable and secure server storage solutions with high availability and disaster recovery capabilities. • Advise clients on security best practices and compliance requirements. • Provide guidance and mentorship to internal teams on best practices in server, storage, and cloud technologies. • Prepare comprehensive architecture documents, reports, and presentations.

• Partner with Sales and Capture teams throughout the pre-sales lifecycle to support opportunity qualification, solution design, and technical alignment • Engage directly with customers to understand mission objectives, operational workflows, data environments, and technical constraints • Architect end-to-end solutions that integrate Slingshot products, data pipelines, analytics, and external systems • Develop and deliver technical briefings, solution overviews, demonstrations, and whiteboard sessions for customer and partner audiences • Translate customer requirements into clear technical inputs for Product and Engineering teams • Apply data science and systems engineering principles to evaluate solution feasibility, performance, and scalability • Support proposal development, including technical volumes, architectures, and solution narratives • Collaborate cross-functionally to ensure proposed solutions are achievable, aligned to roadmap, and responsive to customer needs • Provide feedback from customer engagements to inform product strategy and technical prioritization • Perform other duties as assigned (less than 10%)

• Lead the planning and deployment of large scale AI data centers. • Collaborate with product and engineering teams to understand NVIDIA’s reference architectures for data center infrastructure. • Support customers and partners in quickly implementing this architecture into advanced and reliable data center designs. • Review and appraise customers' and partners' infrastructure design plans. • Deliver guidance, expertise and suggestions to optimize performance, scalability, and cost-effectiveness. • Assess the operational efficiency, reliability, and readiness of data center infrastructure components before deploying AI/HPC clusters. • Develop and implement comprehensive audit plans and conduct pre-deployment audits to identify potential issues, risks, and areas for improvement. • Develop and sustain a strong ecosystem of manufacturers, service providers and partners. • Implement and make quality assurance processes to ensure that deployments meet established specifications and performance benchmarks. • Drive continuous improvement initiatives to improve data center infrastructure reliability, resilience, and sustainability.