This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Canon ITS is seeking highly skilled, professional, and customer-focused individuals to deliver exceptional technical support. As a Canon Technical Printer Support Representative I, you will efficiently receive and respond to inbound customer calls and inquiries, resolving various routine and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction. This position offers: - Remote work style - Various scheduling options - Paid orientation and training - Benefits (medical, vision, dental, life insurance, and disability) - Company-paid holidays - Paid time off: personal, vacation, and sick time - 401(k) with company match - Employee assistance program - Tuition reimbursement - Employee discounts - Pay differentials Available Schedules: - Mon - Fri | 9:00 am - 5:30 pm EST - Mon - Fri | 9:15 am - 5:45 pm EST - Mon - Fri | 9:30 am - 6:00 pm EST - Mon - Fri | 9:45 am - 6:15 pm EST Compensation: In accordance with applicable laws, we are providing the salary range for this role: $15.00 - $15.53 per hour + shift differential Your Impact: - Provide positive and professional technical support to Canon customers via phone, email, and chat - Analyze complex issues to answer questions, troubleshoot, and advise on solutions - Promptly identify, research, and resolve customer inquiries using all available software and network tools - Interact with customers and team members simultaneously to expedite call resolution - Make prompt, accurate business decisions that mutually benefit the business and the customer - Document interactions and resolutions in our easy-to-use applications - Assist customers using our Total Care approach in making a purchase decision and completing their order on the Canon website Qualifications - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC operating systems such as Windows and/or MAC - Intermediate to advanced level skills with internet navigation, instant messenger tools, and email - Keyboarding and MS Office proficiency - Ability to work independently and manage time effectively - Strong communicator with active listening skills and proficiency in English - Ability to talk, type, and solve issues simultaneously in a fast-paced virtual environment - Ability to multitask, prioritize, and navigate multiple computer programs and screens at one time - Dependable, punctual, and consistent attendance is a must for this position - A reliable high-speed internet connection and a workspace free from noise and distractions Company Description Canon Information Technology Services, Inc. - The environment at Canon ITS is energetic and diverse. Our team is comprised of a wide variety of people in positions that help our employees grow and develop their careers.

Customer Service Representative - Insurance AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're passionate about helping others and thrive in a fast-paced, member-focused environment, we want to hear from you! What We Offer - Starting Pay: $23.00 – $25.00/hour - Bilingual Fluency: earn an additional $1.00/hour for English/Spanish fluency (assessment provided) - Location Requirement: must reside within 80 miles of 8508 Highway 6 North, Houston, TX 77095 - Remote Training Schedule: Full‑time (40 hours per week). 100% virtual training program lasting approximately 4 months. Training shifts will be scheduled anywhere between 9:00am-9:00pm Monday–Friday, with occasional Saturday shifts between 9:00am-7:00pm. If training is scheduled on a Saturday, a weekday off will be provided. - Remote Work Schedule (Post-Training): Full-Time Schedule (40 hours/week). Work shifts will be scheduled within the hours of 9:00am-9:15pm Monday-Friday, and every Saturday between 9:00am-7:15pm. One weekday off will be provided each week. - Comprehensive Benefits Package - Growth & Advancement Opportunities What You’ll Do - Answer inbound calls and assist members with questions related to AAA memberships - Deliver personalized, proactive solutions and recommend valuable products and services - Engage with members using strong communication and a friendly, problem-solving mindset - Think quickly and critically to resolve issues—this is not a scripted environment - Navigate multiple systems and tools while actively listening and multitasking - Maintain a positive, can-do attitude in a fast-paced and evolving environment - Participate in ongoing coaching and development to continually enhance your performance Work-From-Home Requirements - Dedicated, quiet workspace without interruptions. - You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc.). Modem/Router must be in the same room as the computer equipment with a minimum of 25 mbps download and 5 mbps upload. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity. - Demonstrated ability to uphold productivity and confidentiality in a remote setting. - Regular attendance in virtual team meetings and training sessions. - Availability during standard business hours and flexibility for possible shift adjustments. What You’ll Need - Prior customer service experience (recent call center experience preferred) - Spanish fluency is a plus! - Excellent communication skills (written, verbal, and listening) - Ability to multitask and navigate computer systems in real time - A flexible, “can-do” mindset and willingness to adapt to change - High school diploma or GED - Ability to pass a background check and drug screening - Must reside within 80 miles of our Houston Branch office 8508 Highway 6 North, Houston, TX 77095 Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plans with company match AND Pension • Tuition assistance • Floating holidays and PTO for community volunteer programs • Paid parental leave • Wellness programs • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer Our organization participates in E-Verify

Here at Lower, we believe homeownership is the key to building wealth, and we’re making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we’re a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger. Job Description: The Premier Processing Specialist represents the highest-performing production tier within Sales Support Operations. This role is more than a traditional senior processor. It is a high-performance production leadership position responsible for carrying large pipelines, handling complex loan scenarios, and modeling exceptional service standards for both Sales and Operations. Premier Processing Specialists operate as performance examples within the organization—demonstrating urgency, ownership, and a high-performance mindset that elevates peers and drives best-in-class outcomes. Duties and Responsibilities: High-Performance Production (Primary Accountability) - Independently manage large, high-volume pipelines of up to 50 active files while maintaining speed and quality standards - Consistently deliver performance at or above enterprise KPI thresholds - Submit underwriting-ready files with minimal rework or condition layering - Maintain clean documentation and strong file integrity throughout the loan lifecycle Complex File & Product Expertise - Handle complex borrower scenarios including layered income, assets, credit nuances, and multi-product structures - Demonstrate proficiency across product types, including conventional, government, jumbo, and specialty programs - Serve as a trusted resource for escalated or difficult file structures within the region - Anticipate underwriting requirements to reduce touches and accelerate cycle times Elevated Service & Sales Partnership - Provide exceptional communication and proactive updates to Loan Officers and LOAs - Demonstrate urgency and responsiveness in all borrower and sales interactions - Operate with a solution-oriented mindset when challenges arise - Protect and enhance the sales experience through disciplined execution Surge & Coverage Leadership - Provide PTO coverage and overflow support across the region - Absorb pipeline surges without compromising cycle times or quality - Support regional capacity balancing when needed Cultural & Performance Example - Model a high-performance, ownership-driven mindset - Reinforce standardized workflow expectations - Demonstrate accountability without excuses - Elevate team standards through example, not authority Performance Expectations: - Premier Processing Specialists are expected to consistently meet or exceed: - 25+ monthly fundings (where volume supports) - Ability to effectively manage pipelines of up to 50 active files - 3-day processing to submit - 7-day condition to Clear-to-Close - 14-day submitted to Clear-to-Close - 2.5 or fewer underwriting touches on average - Exceptional internal and sales satisfaction feedback Qualifications: - Proven high-performance track record in mortgage processing - Demonstrated ability to manage large, complex pipelines independently - Deep understanding of underwriting guidelines and submission quality - Strong product knowledge across conventional and government programs - Exceptional communication and customer service skills - Demonstrated ownership mentality and urgency - Ability to operate in a high-accountability, performance-driven culture Work Environment and Physical Demands: - Remote or In-Office - May be asked to support surge capacity or transition efforts as needed. Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Privacy Policy

• Develop Advanced Product Expertise: Continuously deepen your knowledge of Jackrabbit’s features and functionalities, staying up-to-date with product enhancements and workflow changes, to provide industry-leading support and consultative advice. • Knowledge-Centered Service (KCS) Ownership: Drive the KCS methodology by taking ownership of the knowledge lifecycle. • Serve as a KCS Publisher responsible for the final validation and quality of critical knowledge articles before they are released for client self-service and team use. • Multi-Channel Technical Support: Serve as the primary technical resource for our clients, offering support across multiple channels including chat, phone, and tickets. • Navigate and troubleshoot a broad spectrum of issues, from browser/device compatibility to system bugs, data discrepancies, and accounting reconciliations. • Client-Centric Solutions and Success: Engage proactively with clients, utilizing your extensive product knowledge (and leveraging the KCS knowledge base) to deliver tailored, creative solutions that address their unique challenges. • Consultative Approach: Act as a trusted advisor to our clients, recommending best practices, workflow optimizations, and integrations to improve their operational efficiency and enhance user experience. • Cross-Team Collaboration: Collaborate closely with the Development and Research teams to troubleshoot, escalate, and test product issues, ensuring seamless product functionality and advocating for client-centric improvements. • Subject Matter Expert Development: Focus on becoming a subject matter expert (SME) in specialized areas of Jackrabbit (website integration, QuickBooks, and other third-party integrations), guiding internal teams on complex issues, and contributing foundational knowledge to the KCS library for these areas. • Promote Integrations and Tools: Educate clients on the value of third-party integrations such as QuickBooks, Twilio, Zapier, and Jackrabbit Plus. • Industry Engagement and Education: Provide technical and educational support for client engagement efforts (trade shows, webinars, and site visits) to ensure clients are equipped with the knowledge and tools to maximize their use of Jackrabbit.