TransCore

• Support the design, enhancement, and operation of enterprise financial analytics solutions. • Assist in the development and maintenance of Microsoft Fabric data pipelines. • Support NJTA financial analytics workflows. • Enhance Power BI semantic models, measures, and reports. • Contribute to machine learning and forecasting initiatives. • Perform data quality checks and document assumptions. • Assist with schema design and data governance best practices. • Help automate recurring analytics and reporting processes. • Participate in exploratory analysis and ad hoc financial modeling to support planning decisions. • Collaborate with Finance, IT, and Analytics stakeholders to translate business requirements.

• Monitoring incoming work orders and customer emails, performing initial triage, and ensuring timely acknowledgement, prioritization, and routing. • Conducting initial troubleshooting to gather details, assess severity, and determine appropriate next steps. • Providing clear, timely, and consistent communication to customers and internal teams, ensuring all updates are Clear, Concise, Complete, and Consistent. • Coordinating with cross‑functional teams (development, database, networking, infrastructure, and lane side technicians) to drive issues toward resolution in alignment with KPI expectations. • Monitoring mission‑critical production systems to identify performance anomalies or failures and escalating when appropriate. • Performing daily operational checks, including data validation, lane performance review, video review, and anomaly reporting. • Maintaining documentation, workflows, and automation tools to support operational efficiency and continuous improvement.