Content Services Manager
Location
United States
Posted
90 days ago
Salary
0
Seniority
Senior
Job Description
Content Services Manager
WMT Digital
• Own the day-to-day delivery of Content Services work across assigned partners • Manage active requests, coordinate execution, support partner communication, maintain delivery workflows, coordinate part-time execution support • Ensure work is completed accurately, on time, and within approved scope • Coordinate and complete content publishing tasks, page updates, content blocks, push notification setup, asset updates, and related platform work • Support scheduled and live-event content needs, including gameday support, live stats/audio setup, postgame updates, and QA checks • Serve as the day-to-day point of contact for partner requests tied to approved Content Services scope • Support onboarding for new Content Services partners by helping translate approved scope into day-to-day operating plans • Partner with internal teams across CX, Support, Product, Engineering, and Platform when content delivery depends on broader platform or technical coordination • Adjust delivery plans based on partner sports schedules, live events, peak content windows, and time-sensitive moments • Develop and execute digital content strategies, campaigns, and platform plans that support partner goals across web and mobile • Connect Content Services execution to measurable outcomes such as engagement, platform usage, sponsor visibility, fan experience, and partner satisfaction
Job Requirements
- Experience managing digital content, website content, mobile app content, CMS workflows, or platform-based publishing processes
- Strong understanding of digital platforms and how content is published, organized, promoted, and maintained across web and mobile experiences
- Strong organizational skills with the ability to manage multiple partners, deadlines, request types, and seasonal priorities at once
- High attention to detail and strong QA instincts
- Strong written and verbal communication skills
- Ability to communicate clearly and professionally with external partners, including clarifying requests, confirming timelines, and setting expectations within approved scope
- Ability to work cross-functionally with internal teams and external partners
- Strong judgment around prioritization, scope, quality, and escalation
- Experience reviewing digital performance data to understand content engagement, platform usage, and recurring partner needs
- Experience using project management, ticketing, or collaboration tools such as Jira, Slack, Google Workspace, or similar platforms
- Ability to work independently in a remote environment
- Flexibility to support evening and weekend work based on sports schedules, partner needs, and live-event coverage
- Genuine interest in sports, entertainment, digital media, fan engagement, and content operations.
Benefits
- Flexible paid time off
- Parental leave
- Remote employment
- Retirement contributions (401k)
- Bonuses based on performance
- Paid professional development opportunities
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