• You will help us win Enterprise (1,000+ employees) accounts by managing the full sales cycle from pipeline generation through to won. • You can expect to own a curated list of excellent fit, high propensity accounts as well as a geographic territory with significant market opportunity. • In this role, you'll primarily focus on new logo acquisition via a healthy mix of inbound and outbound, while also covering a small number of customer accounts for expansion and upsell.

• Own a full-cycle quota, driving new subscription ARR from growing wellness practices • Build and manage your pipeline through thoughtful outbound prospecting • Lead consultative discovery with practitioners and clinic owners • Deliver tailored demos connecting Practice Better’s platform to real outcomes • Navigate multi-stakeholder buying cycles confidently • Collaborate cross-functionally with Marketing, Sales Assist, Customer Success, and Product • Help shape the sales playbook

About The Team: We are seeking a versatile Strategic Account Executive to help scale our business by working closely with Product Leaders, Marketers and Developers across the globe. The primary responsibilities will be to manage, source and close net new dollars. This includes working with our SDR team on inbound leads, cross sell opportunities within our significant install base and generating new leads through your own outreach. Join us in scaling the business in North America! In a typical month, a Strategic Account Executive at OneSignal might: - Manage net new and upsell Revenue Strategic Territory - Generate and maintain an active pipeline of sales opportunities - Ability to recognize ICP and buyer persona’s - Qualify inbound leads and generate outbound leads - Lead discovery and pricing calls, as well as high-level platform demos - Identify partner and marketing opportunities to support revenue growth - Evangelize the product to all prospective and existing clients What you'll bring: - 6+ years of software sales experience - Knowledge of regional accounts: culture, companies, currency considerations - Demonstrated success hitting & exceeding a sales quota - Solid collaboration skills - Experience with Martech, Customer Experience, Mobile SDK’s, Javascript and/or messaging a major plus - Incredible attention to detail (tracking success and opportunities; follow up with customers) - Bring a competitive, team spirit and a growth mindset - Bonus points if you speak/write fluently additional languages, and/or have experience selling messaging products. The New York and California base salary for this full time position is between $120,000 to $150,000, with an expected On Target Earnings (OTE) between $245,000 and $265,000/year. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.

Why join Nextech? We are a leader in specialty healthcare technology solutions. We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits. If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact talent@nextech.com. This position is open within all states in the United States except for California. Job Summary The Product Support Representative is responsible for the support of Nextech software applications, ensuring timely response to and resolution of customer questions and issues in order to maintain customer satisfaction. This representative will provide frontline support for incoming calls, emails, and error reports. The Product Support Representative resolves software issues and questions with known solutions and escalates advanced issues through appropriate channels. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. In addition to working in accordance with appropriate conduct and behavioral standards, specific responsibilities of this role include: Essential Functions - Develop proficiency in Nextech software functionality and learn how it is leveraged in an medical office setting - Answer incoming calls from the support queue - Reply to support emails in a timely fashion - Fully document and resolve incomplete incidents in a timely manner following Nextech guidelines - Schedule and perform upgrades of the Nextech software - Investigate software exceptions and error reports following Nextech support guidelines - Provide exceptional customer service - Maintain detailed notes and documentation for each support incident in ticketing system Minimum Requirements - 1 year of experience in a software troubleshooting role with customers - Excellent technical skills, including basic computer skills - Strong interpersonal, written, and verbal communication skills - Demonstrated ability to constructively work within a team environment - Proficient skills in using the Microsoft© Office Suite (Access, Excel, Outlook, PowerPoint, and Word) - Excellent customer service skills - Ability to type at a rate of 30 WPM, with 90% accuracy Preferred Qualifications - Bachelor's degree - Salesforce experience - Experience using Zoom Contact Center (or similar) in a call center environment. - Ability to type at a rate of 50 WPM, with 95% accuracy Working Environment/Physical Demands - Working Environment: - Long-distance or air travel as needed – not to exceed 10% travel. - Physical Demands: - Activities require a significant amount of work in front of a computer monitor Overview of the end-to-end interview process: - One-Way Video Interview: When a candidate profile is selected to proceed forward, candidates will receive an invitation with a link to complete a brief one-way video interview. This interview includes 5-6 questions and should take less than 15 minutes to complete. - Assessment: Skill-based assessment through our vendor Criteria. This assessment will take approximately 20 minutes to complete. - Hiring Manager Interview: When a candidate is selected to proceed forward after the Video Screen, they will receive an invitation to be scheduled for a 45–60-minute Hiring Manager Interview. - Team Interview: When a candidate is selected to proceed forward, they will receive an invitation to be scheduled for a 60-minute team interview. - Final Selection: When a candidate has completed the Team Interview our team will make our determination on hiring. Total Rewards Generous annual bonus opportunity 401(k) with Employer Match Paid Time Off & Holidays: 40 hours of paid personal time beginning January 1st of each year; 15 days of accrued PTO (increasing with years of service) and 11 paid holidays. Volunteer Time Off Insurance: Choice of Medical, Dental, and Vision plans Health Savings Account with employer match Flexible Spending Account 100% Company-Paid Parental leave (After 6 months with the company) 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance Nextech Luminary Peer Recognition Program Wellness Programs Employee Assistance Program with free counseling sessions available Corporate Discounts on Retail, Travel, and Entertainment