This is a remote field-based role, requiring occasional travel within Illinois. Job Summary Provides support for care management/care coordination long-term services and supports specific activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum for members with high-need potential. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Completes comprehensive member assessments within regulated timelines, including in-person home visits as required. • Facilitates comprehensive waiver enrollment and disenrollment processes. • Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and/or other appropriate health care professionals and member support network to address the member needs and goals. • Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly. • Promotes integration of services for members including behavioral health care and long-term services and supports (LTSS) and home and community resources to enhance continuity of care. • Assesses for medical necessity and authorizes all appropriate waiver services. • Evaluates covered benefits and advises appropriately regarding funding sources. • Facilitates interdisciplinary care team (ICT) meetings for approval or denial of services and informal ICT collaboration. • Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. • Assesses for barriers to care and provides care coordination and assistance to members to address psycho/social, financial, and medical obstacles concerns. • Identifies critical incidents and develops prevention plans to assure member health and welfare. • Collaborates with licensed care managers/leadership as needed or required. • 25-40% estimated local travel may be required (based upon state/contractual requirements). Required Qualifications • At least 2 years health care experience, including at least 1 year of experience working with persons with disabilities/chronic conditions long-term services and supports (LTSS), and 1 year of experience in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience. •Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN). Clinical licensure and/or certification required ONLY if required by state contract, regulation or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice. • In some states, a bachelor's degree in a health care related field may be required (dependent upon state/contractual requirements). • Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. • Demonstrated knowledge of community resources. • Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations. • Ability to operate proactively and demonstrate detail-oriented work. • Ability to work independently, with minimal supervision and self-motivation. • Ability to demonstrate responsiveness in all forms of communication, and remain calm in high-pressure situations. • Ability to develop and maintain professional relationships. • Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. • Excellent problem-solving, and critical-thinking skills. • Strong verbal and written communication skills. • Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases. • In some states, a bachelor's degree in a health care related field may be required (dependent upon state/contractual requirements). Preferred Qualifications • Certified Case Manager (CCM), Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN). License must be active and unrestricted in state of practice. • Experience working with populations that receive waiver services. To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Are you a strategic leader with a passion for IT service delivery and lifecycle program management? We are seeking a Program Manager to oversee and drive the successful delivery of IT services within customer IT lifecycle programs. This role ensures efficiency, quality, and alignment with business objectives while managing service-related processes, stakeholder engagement, and continuous improvement initiatives. The ideal candidate combines strategic leadership with hands-on operational oversight—balancing high-level program management with the detail-oriented execution needed to navigate system constraints (ServiceNow) and customer-specific business rules. We are looking for someone who will: - Take ownership of program success - Deep-dive into Excel data models and performance metrics - Drive process improvement and service alignment This position will be based out of our corporate headquarters, in Fort Lauderdale, FL. The work hours are from 8:30a - 5:30p. Eastern time. Our benefit offerings include Medical, Dental, and Vision Insurance, 401k with Company match and PTO. (Remote candidates may be considered.) This position involves working on client accounts that require U.S. Citizenship. This includes both on-site visits to secure locations and remote work related to those accounts. Key Responsibilities IT Service Delivery & Operations - Oversee end-to-end IT service delivery for the PCaaS program, including order processing, customer support and strategic initiatives. - Ensure compliance with customer business rules, SLAs, and audit requirements. - Manage inventory, returns, and B Stock redeployment to maximize cost savings and efficiency. - Ensuring accurate order processing, ticket reconciliation, and reporting. - Develop and refine ServiceNow workflows for fulfillment, returns, and queue management, ensuring accurate asset record creation and updates. - Implement IT service management best practices to drive operational efficiency. - Monitor service performance metrics and drive continuous improvement efforts. Data, Reporting & Continuous Improvement - Build and maintain Excel data models, pivot tables, dashboards, and tracking tools to manage KPIs, scope, and schedules. - Reconcile data across ServiceNow, ERP, and customer CMDBs to ensure accuracy. - Produce customer-facing reports, including PMRs, QBRs, and executive summaries. - Identify gaps, risks, and process inefficiencies; implement improvement and automation initiatives where possible. - Create repeatable project plans with clear milestones, workstreams, and stakeholder responsibilities. Stakeholder & Customer Engagement - Serve as the primary liaison between Future Tech, customers, depots, and third-party partners. - Provide timely communication on ticket status, order fulfillment, and returns management. - Facilitate regular stakeholder meetings, gather feedback, and align services with evolving business needs. - Act as an escalation point for ServiceNow or ERP workflow issues that impact execution. Team Leadership & Development - Lead and mentor queue managers, order processors, depot managers, and technical specialists. - Ensure teams are trained on both customer-specific business rules and industry best practices. - Set clear goals, conduct performance reviews, and foster a culture of accountability and continuous improvement. Service Management & Compliance - Implement ITIL-based frameworks for incident, problem, and change management. - Ensure IT service operations comply with organizational policies, security standards, and customer regulations. - Oversee break/fix, warranty management, and asset lifecycle processes. - Develop streamlined processes for cancellations, repairs, refurbishments, and disposal, including certificates of destruction and audit reporting. Innovation & Optimization - Continuously assess service performance, implementing technology and process improvements. - Stay informed on emerging IT service and PCaaS trends, leveraging them to enhance program delivery. Qualifications & Requirements Experience - 5+ years of experience in IT service delivery, program management, or PC lifecycle services, with a strong focus on global operations and customer engagement. - Proven ability to manage both high-level strategy and detailed operational execution. - Hands-on experience with ServiceNow workflows and ERP processes (or similar systems). - Strong background in reporting, data analysis, and executive-level communication. - This position involves working on client accounts that require U.S. Citizenship. This includes both on-site visits to secure locations and remote work related to those accounts. Education & Certifications - Bachelor’s degree. - ITIL Foundation certification (preferred). - PMP certification is a plus. Skills & Proficiencies - Advanced Microsoft Excel (pivot tables, VLOOKUP, data modeling). - Familiarity with asset lifecycle logistics. - Strong leadership and stakeholder management skills, with the ability to translate technical complexity into business insight. - Analytical, detail-oriented, and able to thrive in high-pressure environments. - Customer-focused mindset with a commitment to continuous improvement. About Future Tech Enterprise, Inc. Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization. Why Join Future Tech - Influence the future of a rapidly evolving enterprise technology leader. - Collaborate with industry giants and public sector innovators to co-create impactful solutions. - Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation. #LI-Onsite #FutureTechJobs #LI-SG1 Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Role Description Placé sous la responsabilité de la cheffe du Département Rédaction, le chef du pôle audiovisuel (F/H) définit et pilote la stratégie vidéo du service afin de renforcer la visibilité, la lisibilité et l’impact des politiques publiques sur l’ensemble des plateformes (info.gouv.fr & réseaux sociaux). Il/elle garantit la cohérence éditoriale, narrative et esthétique des productions audiovisuelles, en articulation étroite avec le pôle éditorial et le pôle social media. - Encadrer et animer l'équipe audiovisuelle (JRI, monteurs, chargé de production, alternant le cas échéant). - Piloter les prestataires vidéo, les budgets du pôle et suivre les engagements financiers. - Développer une approche orientée performance (analyse d'audience, engagement, optimisation des formats). - Définir et piloter la stratégie audiovisuelle en cohérence avec la ligne éditoriale du service. - Concevoir des formats adaptés aux usages numériques (vidéo courte, incarnée, pédagogique, documentaire, live, motion design…). - Superviser la production de l'ensemble des contenus audiovisuels (interviews, reportages, séries, captations, formats événementiels) en garantissant la qualité éditoriale, technique et esthétique des productions. - Supervision et gestion du studio audiovisuel interne du SIG. - Assurer une veille active sur les tendances audiovisuelles, les plateformes et les innovations technologiques. - Les exports et chargement des productions sur les plateformes vidéos SIG. Le titulaire du poste pourra être associé à toute mission confiée au département Rédaction entrant dans son champ de compétence. Qualifications - Connaissance des environnements institutionnels et des enjeux de communication publique. - Maîtrise des écosystèmes numériques, des logiciels de montage et des codes des plateformes sociales. - Culture audiovisuelle solide (écriture, réalisation, montage, habillage). - Connaissance des principes de pilotage budgétaire et de gestion de prestataires. Requirements - Définir et piloter une stratégie audiovisuelle adaptée aux usages digitaux. - Concevoir des formats innovants et engageants, notamment social-first. - Encadrer et structurer une équipe de production audiovisuelle. - Organiser un workflow agile et prioriser dans un contexte à forte réactivité. - Garantir la qualité éditoriale, narrative et esthétique des productions. Benefits - Leadership, capacité à gérer la pression, force de proposition et conviction. Niveau d'études minimum requis - Niveau 7 Master/diplômes équivalents Éléments de candidature - Documents à transmettre : Pour postuler à cette offre, l'envoi du CV est obligatoire.

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now Getting to Know the Opportunity: This paid internship will provide students enrolled in an accredited program the opportunity to work in a real world, high-tech environment. Contributions You'll Make: Students have the opportunity to work with a variety of systems, from traditional office applications to sophisticated security systems, networking, web, and other technologies. A fast-paced environment affords the right candidate a unique opportunity to be exposed to a variety of technologies and its application to solution business opportunities and challenges. Areas of opportunity include: - Data Management & Enterprise Architecture - Corporate Systems, Quality & Vendor Management - Infrastructure Services - Retirement Services - Digital - Security Services - Employee Benefits Preferred Knowledge & Experience: - Pursuing an undergraduate or graduate degree in Computer Science, Information Technology, Management Information Systems or related fields - Minimum GPA of 3.2 - Self-motivated, excited about learning, comfortable working in a collaborative environment characterized by open sharing of feedback to achieve optimum outcomes. - Strong communication and presentation skills - Detail oriented with solid analytical capabilities – being able to see things differently than others with substance and relevance. #LI-MN1 #LI-Remote Compensation Pay Disclosure: Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $25.00/hr.-$30.00/hr. USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer - Health, dental, vision and life insurance plans - 401(k) Savings plan – with generous company matching contributions (up to 6%) - Voya Retirement Plan – employer paid cash balance retirement plan (4%) - Tuition reimbursement up to $5,250/year - Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. - Paid volunteer time — 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: - Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. - Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. - Team Mentality: Partnering effectively to drive our culture and execute on our common goals. - Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. - Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes