TASC

• Manage complex calendars, schedule meetings, and coordinate logistics for internal and external engagements • Organize and oversee travel arrangements, expense reporting, and budget tracking for executive-related activities • Ensure meeting, event, and technology support is appropriately coordinated for leadership meetings and engagements • Act as a trusted liaison between the Senior Leadership Team and senior internal and external stakeholders, ensuring timely, professional communication • Track deliverables and key deadlines to support execution of leadership priorities and projects • Coordinate and support operational efficiency across the division in close collaboration with the Divisional President’s Executive Assistant

• Own end-to-end strategy and execution for major portfolio-related initiatives, aligning Mastercard capabilities to client priorities and market dynamics. • Serve as the primary client portfolio relationship owner, leading commercial discussions, opportunity development, and long-term account growth strategies. • Act as a trusted advisor to key client stakeholders, delivering insight-driven recommendations that strengthen partnerships and portfolio performance. • Deliver consistent performance results across annual financial objectives, revenue targets, and portfolio goals. • Drive portfolio growth and profitability through consultative sales leadership, disciplined financial management, and identification of expansion opportunities within the existing client relationship. • Lead financial strategy and decision support for major commercial activities, including renewals, extensions, and new opportunities. • Lead complex, cross-functional initiatives that address strategic or operational needs and enable sustainable portfolio optimization and growth. • Partner with internal teams to deliver integrated solutions that improve efficiency, scalability, and client outcomes. • Oversee planning and execution of strategic initiatives, managing risks, interdependencies, and trade-offs to ensure successful delivery. • Act as the central integrator across Product, Services, Finance, Analytics, and Technology to align strategy, execution, and delivery supporting the entire Consumer Debit portfolio. • Influence stakeholders driving alignment, accountability, and results across teams. • Proactively surface and resolve issues that could impact portfolio performance or client outcomes. • Advance the Bank’s and Mastercard’s priorities by supporting cross‑product / cross‑portfolio initiatives that drive performance, consistency, and scale across Consumer, SMB, and adjacent portfolios. • Contribute to the evolution of enterprise best practices by shaping operating models, portfolio management approaches, and scalable capabilities that can be applied across products and lines of business. • Act as a trusted partner across stakeholders, modeling a consultative, results‑oriented approach that reflects Mastercard’s values and reinforces a client‑centric, enterprise mindset.

• Provide leadership and guidance to Open Finance Data Product and Engineering teams. • Oversee and manage the end-to-end build, delivery, and enhancements of our Open Finance Data products and solutions, owning the product lifecycle, from initial concept and design through launch and ongoing optimization. • Drive alignment and shared understanding of products, features, markets, and timelines across Product, Engineering, and Analytic teams. • Collaborate with Product teams across Mastercard to deliver value-added services, enriching Open Finance with broader Mastercard Capabilities (and vice versa). • Develop, document, and implement strategic plans, product positioning, and messaging for Mastercard Open Finance products and solutions.

• Own a portfolio of top‑tier travel relationships, with accountability for revenue growth and long‑term partnership value. • Develop and execute multi‑year account strategies, engaging senior and C‑level stakeholders with a consultative approach. • Identify client needs and expand adoption of payments, fraud, cybersecurity, and data solutions. • Lead annual planning and QBRs, aligning client priorities with commercial outcomes. • Partner cross‑functionally (product, services, risk, analytics, legal) to deliver integrated solutions.

• Own and grow strategic account portfolios across banks, issuers, and large merchants—developing joint business plans, renewal cycles, and cross-selling the full Mastercard suite. • Lead executive engagement with C-level stakeholders, building trusted partnerships that deliver measurable outcomes: volume growth, revenue, share of wallet, and digital adoption. • Drive commercial excellence from pipeline creation to deal structuring and negotiation, ensuring pricing discipline, risk controls, and compliant contracting. • Champion digital transformation with clients: tokenization, SRC/Click to Pay, contactless, wallets, real-time payments, authentication (EMV 3DS), fraud & risk solutions, and data-driven personalization. • Expand new payment flows (B2B, disbursements, bill payments, transit, government, remittances), partnering with merchants, acquirers, fintechs, and gateways to unlock incremental value. • Orchestrate cross-functional teams to deliver integrated solutions and seamless execution. • Own P&L accountability for assigned accounts: forecast accuracy, revenue realization, profitability, and budget management; track KPIs and course-correct proactively. • Develop market insights and competitive intelligence to inform account strategies, defend share, and identify whitespace opportunities. • Lead governance and cadence, ensuring progress on commitments, risks, and escalations. • Coach and elevate the team, building capabilities in consultative selling, solutioning, and executive communication. • Ensure compliance & risk management across all engagements, aligning with regulatory standards, data privacy, brand integrity, and ethical practices.

• Identify opportunities for portfolio growth and optimization by using data tools and knowledge of customer, deliver the opportunities to the customer and devise plans for implementation, and, with the customer, execute on the plans. • Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing. • Provide consultative industry and Mastercard insights and expertise via business reviews conducted 1:1 or via 1:many webinar depending on customer size. • Manage pipeline of Value Added Services sales to customers, deliver presentations with solutions targeted at customer pain points, and manage through enrollment and execution process. Track pipeline via use of tools such as salesforce.com to ensure visibility throughout the organization.

• Global quota algorithm deployment: Design and deploy the annual quota-setting algorithm translating top‑down Finance and production goals into seller-, role-, and territory-level quotas globally. • Cross‑functional target integration: Integrate all KPI-, product-, and initiative-based targets from Finance, Product, Regions, and Specialist teams into a single, coherent quota framework. • Quota validation & governance: Operate the annual quota validation process, facilitating a defined two‑week review with Sales leadership and Finance business partners and incorporating approved adjustments. • Quota integrity & equity oversight: Ensure quotas are fair, equitable, and defensible, with clear documentation of assumptions, adjustments, and approvals. • Ticket operations & adjudication: Own quota and incentives-related ticket governance, including intake, prioritization, adjudication standards, aging, and overdue reporting to deliver strong service to Sales. • Quota relief expense analytics: Maintain analytics on quota relief requests, tracking financial impact, trends, and policy adherence. • Performance & pipeline reviews: Run quarterly sales incentives business reviews and pipeline reviews, providing insights on quota attainment, risk, and forward-looking performance.

• Maintain all regional, generalist, specialist, and overlay assignments, ensuring clear coverage, non-duplication, and consistent global standards. • Align territory coverage to customer lifecycle stages (acquire, grow, retain, expand) to ensure appropriate role engagement and handoffs. • Own completeness and accuracy of territory, account, and assignment data in the system of record, including data quality controls and change management. • Partnership with the SAP ICM lead to ensure alignment on data integration, versioning, approvals, and downstream alignment with compensation plans and reporting. • Ensure territories and coverage align to franchise, legal entity, and finance customer hierarchies to support crediting, forecasting, and reporting integrity. • Analyze average revenue size, capacity, and ROI by role and segment to inform optimal role-to-customer alignment and coverage models. • Regularly identify and deploy unassigned or orphaned customers to appropriate sellers on a defined cadence to minimize coverage gaps. • Partner with Sales, Finance, Incentives, and Sales Enablement across Core and CNPF and Global Sales Excellence to support annual planning, in-year changes, and downstream impacts to quotas and incentives.

• Lead Commerce Media sales in-region: Own the full sales cycle for merchant acquisition—including identifying target advertisers, building the pipeline, prospecting, pitching, negotiating, and closing deals—specifically for cardlinked offer (CLO) and affiliate programs. • Close regional content gaps: Identify gaps in merchant category coverage and develop strategies to address them through direct sales, aggregator partnerships, and contractor resources. • Merchant onboarding & content management: Ensure merchants are on-boarded efficiently and campaign content is delivered accurately and on time. • Relationship management: Serve as the primary point of contact for merchants, conducting ongoing reviews, monitoring performance, resolving issues, and overseeing billing and account health. • Align market needs with the global roadmap: Partner with regional and global stakeholders to understand pipeline requirements, product priorities, and publisher demand to ensure merchant offers meet current and emerging opportunities. • Drive global opportunities: Work cross-regionally to unlock global merchant opportunities and coordinate multinational partnerships.

• Drives execution of an outcome from inception through successful delivery of the services or domains • Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan • Conducts meaningful retrospectives, creates action plans to implement changes at the team level • Looks across the program to identify potential system efficiencies or process improvements