Construction Manager
Location
United States
Posted
92 days ago
Salary
0
No structured requirement data.
Job Description
Construction Manager
Highmark Residential, LLC
Overview Location: This position can be based in either Charlotte or Raleigh. Why Highmark Residential? Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace! Why we need you: The Construction Manager works with the Community Directors, Regional Managers, Asset Managers, and Regional Vice Presidents to develop, implement, and oversee Capital Budgets and specific job scopes What Highmark can do for you: - Help you achieve your goals by continuous professional development and regular career progression sessions - Competitive pay for the market - Monthly bonus opportunities for all site associates - 30% associate rent discount - Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment - Company-provided life insurance, short term and long term disability coverage - Flexible Spending accounts - 401(k) eligibility after 90 days, with 4% Highmark match - Professional Certification & Tuition reimbursement - Vacation, Sick and Personal Time off available to use after 90 days - 10 paid holidays - Paid parental leave Responsibilities What your day to day might look like: - Responsible for completing all of the Capital Projects on time and within budget. This task will require contract administration. - Submit annual Capital Budgets in conjunction with the Regional Manager and/or Senior Regional Manager, Regional Vice-President, and Asset Manager - Provide regular contract administration reviews - Provide support as a mentor/trainer for on-site maintenance staff - Develop cost-effective programs to save operating costs, (i.e. electric, gas, etc.) working on the property - Assist in due diligence for proposed acquisitions - Troubleshoot large or extensive property repairs - Assist in mold management and training for property personnel Qualifications We're looking for: - A high degree of organization and interpersonal skills - Affordable Housing experience (preferred) - Excellent written and verbal communication skills - Able to direct the work of others - Industry accreditations preferred - CAM, CAPS or CPM Some things we can't live without: - At least 5 years of experience in the multifamily industry - Must be able to read plans and blueprints - Must have knowledge of building and safety codes - High school diploma (college degree preferred) - Remote position but must be willing and able to travel - Valid driver's license #CORP Req. ID: 2026-9015
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Sr Manager Field Services, Escalation Management
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Job Description Summary The Senior Manager of Field Services - Escalation Management is responsible for leading a team of technical experts, major incident managers and customer advocates in the effective resolution of technical escalations in the Services organization for US and Canada customers. This role ensures that complex issues are handled efficiently, enhancing customer satisfaction and service delivery. The Senior Manager will also drive process improvements and foster a culture of collaboration and excellence within the team. The Senior Manager role is a customer-facing leadership position directly responsible for managing a team of customer-facing experts in enterprise imaging radiology and cardiology IT solutions. This is a remote role where you will work out of your home office. The successful candidate will need to reside in the United States with the ability to work from home in a dedicated office space, free from distraction with a high-speed internet connection. 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Develop and support team members to excel in their roles - Manage the escalation process for technical issues, ensuring timely and effective resolution while coordinating with cross-functional teams - Provide advanced technical support and guidance during critical escalations, leveraging deep knowledge of products and systems. - Analyze incident data and escalation trends to identify opportunities for process enhancements and implement best practices in incident resolution. - Engage with customers at a senior leadership level to manage escalations and ensure satisfaction and success in support services - Lead the attainment of KPIs and drive continuous improvement, including Major Incident Management processes, escalation management, employee productivity, SLOs and SLAs, customer satisfaction, and retention. - Foster a culture of customer obsession - Partner with cross-functional leadership to identify gaps and improve processes and business results. 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We will not sponsor individuals for employment visas, now or in the future, for this job opening. Desired Characteristics - Experience with PowerPoint, Excel, Smartsheet, Power BI, Service Cloud, etc. - Leadership experience that includes direct reports. - Demonstrated ability to establish and maintain effective queue management to meet customer expectations and SLO (Service Level Objective) and SLA (Service Level Agreement) obligations. - Knowledge of best practices and how one’s area integrates with others; awareness of competition and differentiating factors in the market. - Demonstrated ability to analyze and resolve problems. - Demonstrated ability to lead programs / projects. - Ability to document, plan, market, and execute programs. - Established project management skills. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support. #LI-CLM #LI-Remote We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $123,200.00-$184,800.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: September 30, 2026


