• Provides sales support for Treasury Management Sales Specialists • Assists the sales team with soliciting, implementing and on-going delivery of cash management products • Assists with problem resolution for customers with complex treasury systems • Prepares marketing information packages and assists with preparation of proposals, pro formas and presentations • Identifies sensitive situations and escalates appropriately to ensure customer satisfaction and retention

• Partner with the Sales team to support the acquisition of new enterprise customers. • Lead engaging product demonstrations tailored to customer needs and business objectives. • Design and deliver proof-of-concepts, mapping detailed customer requirements to beqom’s technology. • Engage with stakeholders at all levels, from Global Heads of Reward to Reward Analysts. • Produce high-quality written deliverables, including RFP responses and security questionnaires. • Participate in customer meetings, events, and occasional travel as required.

• Maintain and update the company CRM & other company databases as applicable; training provided to be a subject matter expert on these systems • Assist with & create marketing/sales collateral such as proposals, reports, brochures, and presentations • Assist with social media posting and content coordination • Generate reports for clients & internal stakeholders • Assist with basic market and competitor research • Organize files, templates, and marketing resources • Provide general clerical support for internal/external marketing and sales activities

• Develop and maintain deep expertise in Elsevier’s solutions including datasets, semantic technology, ontology management and analytics capabilities, including how they combine to deliver customer insights • Lead technical discovery to understand customer objectives, analytical workflows, data landscapes, and success criteria, translating business and scientific challenges into data-driven use cases, solution architectures, and value narratives • Design and deliver tailored solution demonstrations showcasing how Elsevier data and software enable insights (e.g., discovery, analytics, AI/ML readiness, and knowledge graph construction) • Scope and prepare solution proposals, and support proof of concepts (PoCs), technical evaluations, and pilots to validate solution fit and value, clearly articulating technical trade-offs, assumptions, and dependencies across data, software, and services • Act as a trusted technical advisor throughout the sales cycle, supporting account strategy, solution positioning, and competitive differentiation • Validate solution feasibility in collaboration with Product, Post-Sales and teams to ensure smooth delivery, adoption, and account growth and expansion • Capture customer feedback and market insights to inform product positioning, roadmap priorities, and go-to-market strategy in partnership with Product and Marketing teams