This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Manager, Business Sales Operations: Brand Standards is an integral support partner for the B2B team. This role is responsible for providing hands-on operational management of our enterprise accounts. The operations manager will be the main point of contact for internal and external stakeholders. They will work cross functionally with customer service, logistics, inventory planning and product development teams to drive projects forward and maintain revenue goals for our strategic partners. This is a remote position, can be based anywhere in Central or Eastern Time Zone. - Act as single point of contact for internal team (account Director, inventory, customer service, logistics and product development teams). - Run weekly cross functional meetings and hold stakeholders accountable for action items and follow ups. - Work closely with the account Director to act as secondary point of contact for external client partners. - Field client questions to appropriate SME. - Support opportunities to upsell and grow account spend, triage inbound communication and loop in account Director as needed. - Manage existing project pipeline and ensure timely fulfillment of bulk orders. - Identify and action on changes to forecast and shipping calendars. - Manage order operations in partnership with customer service support and logistics teams – including: quoting, quote revisions, payments, keying instructions, inventory oversight, triaging fulfillment issues, identifying correct SME’s to resolve. - End to end project management of new orders from bid inquiry through order placement and final mile fulfillment. - Manage aftercare, QA and warranty claims. - Responsible for internal project trackers and external client reporting (updated & published on a weekly basis). Qualifications - Proficient in Microsoft Office (Excel, Word, PowerPoint). - Experience in project management with a focus on organization of large projects. - Strong organizational skills and expertise in working with cross-functional teams. - Ability to effectively communicate to internal and external partners. - Experienced in effective time management, problem-solving, and organization skills. Benefits - A generous discount on all WSI brands. - A 401(k) plan and other investment opportunities. - Paid vacations, holidays, and time off to volunteer. - Health benefits, dental and vision insurance, including same-sex domestic partner benefits. - Tax-free commuter benefits. - A wellness program that supports your physical, financial and emotional health. Company Description Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Operations Manager II (F) within PNC's Investment Operations organization, you will be based remotely in Pittsburgh, PA. The candidate is required to obtain FINRA SIE and Series 99 licenses within 120 days of hire. Series 6, 7, 24, or 27 licenses can be used in lieu of Series 99 License. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description - Participates in the development of the operations strategy. Executes operating plan and communicates strategy to operations team. Responsible for two or more functions across one or more sites, or may manage a complex product, function or location. Manages managers, supervisors and/or individual contributors. May participate in industry forums. - Manages and is responsible for achieving desired business results. Acts as a senior point of escalation and resolves exceptions related to complex processes and/or product support. Reviews and provides oversight on end to end processes of varying risk and financial value. Interacts with customers and/or third parties to drive business results and resolve escalated issues. - Provides coaching and development to team members, supervisors and/or managers. Leads staff meetings, communicates the strategic direction and translates into tactical operating plans. - Provides consultation and advice to service partners and customers. Identifies and influences strategic improvement initiatives and serves as a representative or a project sponsor for operations group on projects. Develops, reviews and/or approves standard operating procedures as appropriate. Recommends and/or drives policy improvements. - Oversees and/or owns the control framework for unit(s) of responsibility. Reviews transactions, reports, and/or key risk indicators to identify exceptions, monitor quality and ensure effective quality risk management. Manages and is accountable for risk mitigation and business resiliency activities and/or strategies. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: - Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. - Live the Values - Role models our values with transparency and courage. - Enable Change - Takes action to drive change and innovation that will transform our business. - Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. - Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP) Competencies Decision Making and Critical Thinking, Effective Communications, Internal Resource Coordination, Operational Functions, Problem Solving, Process Management, Standard Operating Procedures Work Experience Roles at this level typically require a university / college degree, with 3+ years of industry-relevant experience. An operations or production environment position typically requires 2 years of previous managerial experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses FINRA Series 99; PNCWM Supervision - FINRA Series 7, 24 (or 9/10), 66 (or 63/65) Pay Transparency Base Salary: $55,000.00 – $130,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 02/06/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description - Defines the overall strategy for their business functional unit within operations. Executes operating plan. Communicates strategy to operations team. Responsible for multiple functions across one or more sites. Manages managers, supervisors and/or individual contributors. Participates in industry forums. - Manages and is responsible for achieving desired business results. Acts as a senior point of escalation and resolves exceptions on the most significant and complex issues, processes and products. Serves as a senior level representative for an operational group. Interacts with customers and/or third parties to drive business results in resolving escalated issues. Owns third party and/or senior level business partner relationships. - Provides coaching and development to operations managers and supervisors. Leads staff meetings, communicates the strategic direction and translates into tactical operating plans. - Provides consultation and advice to service partners and customers. Identifies and influences strategic improvement initiatives and serves as project sponsor. Reviews and approves standard operating procedures as appropriate. Drives policy improvements. - Owns the control framework for unit(s) of responsibility. Establishes and monitors key risk indicators to ensure effective quality risk management. Manages and is accountable for risk mitigation and business resiliency strategies. Verifies work processes to ensure completeness, accuracy and conformance to established service levels, department controls, risk tolerance and applicable procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: - Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. - Live the Values - Role models our values with transparency and courage. - Enable Change - Takes action to drive change and innovation that will transform our business. - Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. - Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP) Competencies Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Internal Resource Coordination, Operational Functions, Operational Risk, Problem Solving, Process Management, Standard Operating Procedures Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $65,000.00 – $132,250.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. Application Window Generally, this opening is expected to be posted for two business days from 03/06/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Job Description Summary Job Description The Sales Operations Specialist role is responsible for executing day‑to‑day operational processes that keep the Sales organization running smoothly. This includes data stewardship, reporting support, business-side Salesforce operations, new‑hire onboarding tasks, role changes/terminations, and case triage/management. This individual ensures accuracy, consistency, and timely completion of routine workflows that directly impact seller productivity and operational efficiency. This role is a key partner to Sales, Sales Enablement, Salesforce Administrators, and cross‑functional business partners. Key Responsibilities: Run-the-Business Operations - Execute and maintain new hire, transfer, and termination operational workflows (system access, Salesforce setup, roster updates, readiness tasks, etc.). - Complete Salesforce alignment updates, including account/territory ownership changes and role‑based permissions. - Manage checklists, SOPs, and documentation to ensure accuracy and consistency across operational tasks. Salesforce Support (Business-Side) - Submit or triage Salesforce tickets to the technical admin team; track and manage case progress. - Perform basic Salesforce updates (views, reports, dashboards) within permissions. - Route incoming leads to appropriate owner. - Support rollout of new Salesforce features or process changes (UAT testing, communication, training). - Monitor Salesforce data quality and support routine data cleanup activities. Data Stewardship & Reporting - Maintain data accuracy through weekly/monthly stewardship checks. - Support the creation or updating of reports and dashboards for Sales and Sales Operations. - Validate data integrity ahead of business reviews, pipeline meetings, forecast cycles, or territory updates. - Facilitate new account request setups - Salesforce list management Case Management & Triage - Serve as the first line of support for owned inbound Sales Operations requests. - Assign, escalate, or resolve cases based on defined workflows and SLAs. - Track themes and recurring issues; make recommendations for process improvements. Onboarding & Training Support - Facilitate parts of the onboarding process for new sales hires (initial setup, systems readiness, resource handoff). - Coordinate with Sales Training/Enablement for training sessions, invitations, and follow‑up tasks. - Support documentation of onboarding processes and assist with creation and updates to onboarding materials. Core Requirements - 3+ years of experience in Sales Operations, Revenue Operations, Sales Support, or a similar operations role. - Working knowledge of Salesforce (business-side user or light admin experience preferred). - Strong Excel/Sheets skills; ability to manipulate data and support reporting needs. - High attention to detail and strong organizational skills. - Ability to manage multiple requests and work within defined SLAs. - Strong written and verbal communication skills. - Comfort working in a fast-paced, high-growth environment. Preferred Qualifications - Experience with Salesforce report and dashboard creation. - Knowledge of sales processes (pipeline, forecasting, territory management). - Experience with ticketing/case management systems - Familiarity with onboarding workflows or Sales Enablement processes. - Understanding of data governance and stewardship best practices. #Li-DN1 #LI-REMOTE We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $73,600.00-$110,400.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: March 12, 2026