This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position performs advanced professional information technology project, process, and change management work supporting the development, installation, and improvement of major technology initiatives. - Projects typically include: - Development of new revenue producing products for cable and wireline businesses - Reduction of operational expenses or control/improvement of access to key business data - Major application or network infrastructure upgrades - Projects include, but are not limited to: - Software package selection and implementation - Custom software development - Assisting in contract negotiation for software procurement - Vendor implementation services - Process improvement efforts - Contract consulting services - Leads large teams and manages projects with sizeable risk, scope, and complexity with autonomy and independence. Responsibilities - Ensure project activities and work products comply with company development policies, procedures, and standards. - Prepare work plans for product deliverables and manage resources. - Negotiate timelines, scope, and cost constraints with project sponsors. - Oversee task completion and provide status reports to management. - Administer vendor contracts for the project. - Establish and maintain professional relationships with internal sponsors, stakeholders, and vendors. - Prepare cost benefit studies for proposed projects. - Develop and maintain business cases for projects. - Establish project budgets and financial reporting mechanisms. - Ensure successful adoption of project deliverables through organizational change management practices. - Lead project communication to engage and inform stakeholders. - Maintain project records for compliance with company policies and audit requirements. - Lead risk identification, quantification, and mitigation efforts. - Take corrective action as needed to mitigate risks. - Maintain expert knowledge of project management best practices and industry trends. Qualifications - Bachelor's degree (or higher) -OR- 4+ years professional work experience. - 6+ years' experience in information technology development with exposure to all phases of at least one life cycle process model. - Experience with Salesforce preferred. - Knowledge of various project management tools. - Knowledge of techniques such as the Critical Path Method (CPM). - Knowledge of System Development Life-Cycle (SDLC) methodologies. - Knowledge of system testing practices and tools. - Knowledge of problem-solving techniques and tools. - Knowledge of techniques for vendor product solicitation, evaluation, and selection. - Ability to travel as needed for company business. - Ability to work nights and weekends as needed. - Knowledge of business analysis practices and business process modeling. - Knowledge of quality management and quality improvement practices. - Knowledge of team leadership skills and practices. - Knowledge of techniques for conducting effective and legal interviews. - Knowledge of techniques for writing and presenting business proposals. - Knowledge of techniques to establish business relationships with outside vendors. - Knowledge of effective writing and public speaking skills. - Knowledge of company policies and relevant employment laws. - Knowledge of techniques and models for initiating and promoting change. Benefits - Medical Coverage - Dental Coverage - Vision Coverage - Life Insurance - 401(k) Plan - Generous Vacation & Paid Sick Leave - Seven Paid National Holidays & One Floating Holiday - Paid Parental Leave (6 weeks after 12 months of employment) - Adoption & Surrogacy Assistance - Employee Assistance & Wellness Programs - Short-Term & Long-Term Disability (for associates working 30+ hours) - TDS Service Discounts (for associates working 30+ hours) - Education Assistance (for associates working 30+ hours) - Paid Volunteer Time (for associates working 30+ hours)

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: eStar Training Non-Clinical Job Summary: The Principal IT Trainer is responsible for designing, developing, and maintaining comprehensive Revenue Cycle training materials for EPIC applications. This role delivers high‑quality instructor‑led classroom training, virtual training, and e‑learning modules, ensuring all content reflects current workflows and system updates. The trainer participates in application and project meetings—particularly those involving billing initiatives—to stay aligned with upcoming changes and translate them into effective learning solutions. This position provides ongoing support to the training team by keeping materials current, communicating new or updated workflows, and conducting train‑the‑trainer sessions to ensure instructional consistency across the department. The Principal IT Trainer also serves as a backup facilitator for training classes as needed and regularly meets with trainers to provide guidance, address issues, and maintain training readiness. . Preferred Skills & Experience: - Demonstrated training experience delivering training in both classroom and virtual environments - Proven background in developing training materials, including instructor‑led content, e‑learning, and virtual learning modules - Exceptional attention to detail with the ability to maintain accurate, up‑to‑date training documentation - Resolute Hospital Billing (HB) and/or Professional Billing (PB) certification - Prior experience working in healthcare environments, particularly within billing or revenue cycle operations - Strong understanding of EPIC systems and Revenue Cycle workflows - Hands‑on experience with Camtasia or similar e‑learning authoring tools KEY RESPONSIBILITIES - Delivers orientation, on-boarding, and career ladder pathway training for staff. - Administers classroom evaluations and provides course updates to management. - Builds out and maintains training environments. Proficient in software used to create or modify eLearnings. - Manages classroom training, materials and learners. - Mentors other trainers as needed in the department, evaluating knowledge levels and providing train-the-trainer sessions. - Provides leadership and consultation as needed for special projects that require knowledge of computerized applications or processes that affect patient care and/or new implementation. - Collaborates within the department and organization. - The responsibilities listed are a general overview of the position and additional duties may be assigned. TECHNICAL CAPABILITIES - Training Needs Analysis (Expert): A process of collecting information about a proposed learning program. A needs analysis addresses the following issues: restating the request, stating the business need, identifying the performance gap, conducting a task analysis, describing the learners, describing the learning environment, and identifying the project constraints. - Adult Learning Theory (Expert): Knowledge of the principles and practices of providing instruction to the adult learner. Able to focus adult learning goals and the ability to direct their own learning. - Instructional Design (Expert): The systematic development of specifications using learning and instructional theory to ensure the quality of instruction. - Applications System Design (Advanced): The creative process that captures and displays The original intention and concept of a business system requirement in an imaginative and often unique way. It pulls together The different components of an applications system and may follow The guidelines of a systems development methodology. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams. Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution. Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas. Team Interaction: Acts as a "go-to" resource for colleagues with less experience; may lead small project teams. Core Capabilities : Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 5 years Education: Bachelor's Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Make a difference. Be happy. Grow your career. A Nordic project director is an experienced healthcare IT expert who has seen it all and can be trusted to ensure that no matter what, the client’s investment is a success. The director needs to be a rock in times of chaos, fear, and confusion. He or she must be prepared for unexpected hurdles and able to navigate political and technical problems that arise. Here are a couple things you’ll need: - At least 5 years healthcare IT project director experience - Demonstrated success overseeing an Epic project on time and on budgetSenior Consultant A Senior Consultant provides consulting services to clients on Epic-related projects in an analyst, project management, project leadership or training capacity. Key Responsibilities Perform Epic-related consulting and administrative computer services for Nordic clients - Apply technical expertise to individual client system build in order to identify, troubleshoot, and resolve problems. - Mentor client project teams as necessary in project and system build strategy. - Track and document risks and issues. - Analyze and document workflows. - Work closely with project leadership, including documentation and facilitation. - Work directly with Epic end users. Monitor workflows, provide documentation, and optimization suggestions. - Lead meetings regarding project status and on-going work-product coordination. - Additional specific duties related to the project as may be required and dictated by individual clients. These duties are documented on a per-contract basis in the client’s statement of work. - May be invited to attend corporate functions as a representative of the company to meet prospective consultants, as well as solidify relationships with client and Nordic co-workers. Skills and Experience - All consultants must possess at least one Epic certification. Multiple certifications preferred. - Some project management experience is preferred. - Training roles may not always require Epic certification. - For project management/leadership roles, PMP strongly preferred. - Minimum two years’ Epic work experience after certification. - Strong communication skills, written and verbal. - Highly organized, able to multi-task as well as maintain intense focus on individual tasks. - Self-starter with ability to maintain schedule, meet deadlines, and monitor one’s own work product. - Highly adaptable; able to acclimate quickly to new project assignments; to include, but not limited to: - Adapt quickly to new work environments. - Work successfully with different teams and co-workers. - Client workplace rules and regulations. - Varying travel and living arrangements due to project location changes. - Aptitude for mentoring and guiding others. - Possess a strong work ethic who treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values. - Very high degree of professionalism #LI-KN1 Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Description Project Team Leadership & Management o Cultivate and manage highly functional teams comprised of SharePoint Consultants and SharePoint Developers through all phases of the delivery lifecycle. o Facilitate team project syncs, remove blockers, and communicate effectively to maximize productivity and maintain a high level of team satisfaction. o Perform capacity planning in advance to ensure all team members are fully utilized, with no gaps in schedules or lulls in productivity. Project Planning & Execution o Lead the creation and execution of project plans, including milestone planning from kickoff to go-live, while addressing delays and implementing corrective actions as necessary. o Manage day-to-day operational aspects of projects, including deliverables, estimates, financials, and schedules, to ensure projects stay on track and within budget. o Maintain ownership of client satisfaction, company profitability, and project team workload. Scope & Change Management o Ensure alignment with clients on project scope, timelines, and budgets. o Perform impact analysis for scope change requests and document changes and prepare change orders for client approval. o Communicate realistic timelines and manage expectations as changes or delays occur. Process & Methodology Expertise o Apply expertise in project management methodologies (e.g., Agile, Waterfall) to adapt and enforce the company’s unique delivery process effectively. o Facilitate clear and effective communication about project status, risks, and changes in scope. o Drive continuous improvement in project management practices and team workflows. Quality Assurance & Risk Mitigation o Monitor project progress and assess risks, implementing mitigation strategies as needed to ensure successful outcomes. o Uphold high-quality standards for all deliverables, ensuring they meet or exceed client expectations. Operational Efficiency o Ensure team members log time weekly and appropriately to maximize billable hours and utilization rates. o Review invoices for accuracy before sending to clients and coordinate adjustments with Finance as necessary. Communication & Reporting o Provide clear, consistent updates to stakeholders on project status, risks, milestones, and scope changes. o Serve as the client’s go-to contact for requirements gathering, solutioning, or development, while ensuring cross-functional collaboration between all involved teams. o Ensure timely signoffs at key project stages to maintain workflow and financial alignment. o Ensure PMs deliver high-quality project updates, reports, and risk assessments for leadership and clients. Process Improvement o Establish and refine project management methodologies, ensuring consistency across projects. o Define and enforce project management standards, tools, and documentation requirements. o Contribute to business strategy by identifying trends in project execution and recommending improvements. Job Type & LocationThis is a Permanent position based out of Charlotte, NC. Pay and BenefitsThe pay range for this position is $130000.00 - $130000.00/yr. health benefits, 401, bonus, pto Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.