• Own and drive the full employee lifecycle, from onboarding and performance management to development, retention, and offboarding • Conduct regular 1:1 check-ins to monitor engagement, well-being, and performance, proactively identifying and addressing risks (burnout, low performance, retention concerns) • Partner closely with Department Heads and Team Leads to strengthen team effectiveness, improve performance, and resolve complex people matters • Lead and support leadership and team development initiatives to build strong managerial capability • Analyze HR metrics and translate data into actionable insights and business recommendations • Support compensation and performance review processes, ensuring fairness, consistency, and alignment with business goal • Continuously improve and optimize HR processes, frameworks, and internal policies • Contribute to strategic HR initiatives and cross-functional projects supporting organizational growth and scaling

• Serve as a strategic advisor to business leaders on complex talent, organization design, and culture matters. • Lead program delivery for people strategy, performance management, engagement, and promotion cycles. • Diagnose team and leadership effectiveness; propose and drive targeted interventions. • Investigate and resolve complex employee relations cases, ensuring compliance with legal requirements and company policy. • Track and analyze people data for trends, reporting insights to guide business decisions. • Deliver manager coaching, leadership enablement, and support on difficult ER, development, and performance conversations. • Partner on organizational change management and team health planning, including onboarding and integration. • Develop and socialize frameworks for talent succession, mobility, and advancement. • Escalate sensitive or high-risk issues; act as a trusted escalation point for client group leaders. • Utilize survey analysis and AI-enabled HR platforms to inform decision making and optimize processes. • Model and promote a positive, inclusive culture through exceptional communication, collaboration, and empathy. • Foster accountability, continuous learning, and process improvement by sharing knowledge across teams. • Represent the People Partner function in cross-functional and executive forums.

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The Work: - Define tasks for project team members, monitor and direct team members, and interface with other project managers - Defect evaluation and repair, perform corrective actions to applications as required - Determine deliverables to be produced during the system development lifecycle for discrete projects and review critical deliverables - Deliver enhancements and fixes to meet business/user requirements, identify and resolve business issues - Familiar with software development methodologies and the use of CASE tools - Identify risks / issues affecting work progress - Report workplan status - Measure progress and update plans as appropriate - Perform loading of resources to workplan tasks - Assess feasibility of applications for given architectures with proven technology - Identify project key stakeholders and understand their goals and expectations of the project. - Ensure goals and expectations are in alignment with project scope and priority. - Confirm the approach to assess the stakeholder goals and expectations throughout the project. - Confirm the project organization structure and clarify the project governance roles and responsibilities. - Plan the project upon confirmation of scope and responsibilities of all parties involved. If multi locations, ensure there are work packages with clearly define deliverable responsibilities and completion schedules. - Confirm project resources. - Integrate project work plan with inputs from teams. - Confirm delivery and management processes and tools and launch project. Here’s What You Need: Oracle PeopleSoft HCM experience Technical Documentation experience Software Development Life Cycle (SDLC) experience Eligibility Requirements: US - Person As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is: $148,800—$306,500 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement. Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women. Requesting An Accommodation Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. What We Do The People team's mission is to build, support, and grow the high performing teams who build the best location platform in the industry. We steward the Mapbox culture of innovative, customer-driven, collaborative, humble builders. The People organization at Mapbox includes: HRBPs, HR Operations, Compensation, Benefits, Internal Communications, Learning & Talent Development, and Talent Acquisition. What You'll Do Mapbox is looking for a Senior Director of HR Operations and Total Rewards to scale and strengthen the systems that support our global team. In this role you will lead our global HR Operations, Total Rewards (Compensation & Benefits), and People Analytics, ensuring our systems and processes are thoughtful, scalable, and aligned to how we build our teams and products. This is a high-impact and hands-on role. You will manage a talented team including a Benefits lead, a Compensation individual contributor, and an Operations manager who oversees the global Operations team. You will own the People technology roadmap (centered on Rippling) and lead the charge in finding practical ways to integrate AI into our workflows to transform our data and operations into a strategic, high-velocity asset. - Total Rewards Strategy: Provide guidance and oversight of our global benefits programs and hands-on support for compensation strategy and execution of our pay programs. You will partner with the team to evolve our total rewards philosophy into a strategic function that scales with our high-performance culture. - Team Leadership & Mentorship: Lead and develop a high-impact team by setting clear, strategic direction, removing blockers, and elevating their impact across the organization. - AI-Driven Operations: Lead the evolution of our operating model by identifying and integrating AI solutions. You will drive the shift from manual, reactive processes to intelligent, self-service infrastructure that scales with our global workforce. - Global Infrastructure Ownership: Own the operational and compliance health of our international footprint, including key hubs in Helsinki, Belarus and Japan. Ensure seamless operations across all entities and PEO relationships while preserving our remote-first culture. - People Technology Ownership: Act as the functional architect for our People Technology; you will ensure the HRIS platform is fully leveraged, integrated, and secure. - Advanced People Analytics: Move us from descriptive reporting to advanced, predictive analytics. Build the models that help us understand global headcount trends, pay equity, and organizational health - enabling smarter, faster decisions across leadership. What We Believe are Important Traits for This Role - 12+ years of experience in People Ops and Total Rewards, meaningful time spent in high-growth, remote-friendly tech environments. - Comfortable leading and doing: You can model a complex equity refresh in Excel, as well as coach a leader through a global compliance hurdle. - Systems Expertise: Direct experience with Rippling (or similar modern HRIS) and a desire to stay hands-on with system administration and data architecture. - AI/Automation Approach: You have implemented AI or automation tools that have improved team productivity and the employee experience. - Global Fluency: You’ve worked with international teams—especially in Europe—and understand how to balance company-wide approaches with local regulations. - Data Sophistication: You don't just consume reports; you build the logic and automation that generates them. What We Value In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders: - We value high-performing creative individuals who dig into problems and opportunities. - We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. - We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. - We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. Our total annual cash compensation for this role ranges from $216,325 - $292,675 for most US locations and 5% to 10% higher for US locations with a higher cost of labor. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Please discuss your specific work location with your recruiter for more information. By applying for this position, you acknowledge that you agree to the Mapbox Privacy Policy which is linked here. Mapbox participates in E-Verify to confirm employee work authorization. Please refer to the Notice of E-Verify Participation and Right to Work posters for more information. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-Remote