• Use AI to build, optimize, and maintain software systems • Collaborate across disciplines to understand our domain and iterate on projects • Protect our users’ privacy and security through best practices

• Build rules engine / machine learning solutions to respond to/mitigate business risks in Flex. • Design and develop 24/7 high-scale APIs and distributed systems. The tech stack will be on AWS. Java would be the language for the existing code base. Java Spring Boot will be the framework. • Work closely with product, design, and engineering peers to launch new features across our web and mobile platforms

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Configuration/Change Management Specialist to support enterprise IT operations and Enterprise Management (EM) services within the Military Health System (MHS). This role is responsible for overseeing configuration baselines, managing change control processes, and ensuring system integrity, traceability, and compliance across enterprise environments. - Establish, maintain, and enforce configuration management processes for enterprise systems and EM services. - Develop and manage configuration baselines for infrastructure, applications, and system components. - Review, assess, and track change requests to ensure proper documentation, impact analysis, and approval workflows. - Coordinate and support Change Advisory Board (CAB) meetings, including preparation of change records, technical summaries, and impact assessments. - Ensure all changes follow established lifecycle processes including submission, review, approval, implementation, and validation. - Maintain accurate Configuration Management Database (CMDB) records and system inventories. - Validate that configuration updates align with security requirements, STIG guidance, and RMF control documentation. - Track and report configuration deviations, unauthorized changes, and compliance gaps. - Collaborate with Systems Engineers, Platform Engineers, IA Security, and Architecture teams to assess risk and system impact prior to change implementation. - Support release management processes by ensuring configuration and change documentation is complete prior to enterprise rollout. - Assist with audit readiness by organizing and maintaining configuration records, version histories, and change evidence artifacts. - Develop and maintain configuration management plans (CMPs), standard operating procedures (SOPs), and governance documentation. - Identify opportunities to improve workflows, automation, and governance efficiency. - Perform additional duties as assigned in support of enterprise IT modernization initiatives. Qualifications - Active Secret clearance - Demonstrated experience supporting configuration management and change control processes in enterprise IT environments. - Strong understanding of system lifecycle management, release workflows, and IT service management practices. - Experience supporting CAB processes and conducting technical impact assessments. - Understanding of Windows enterprise environments, cloud or hybrid infrastructure, and configuration baselining concepts. - Knowledge of DoD cybersecurity frameworks, RMF, and DISA STIG compliance processes. - Strong documentation, analytical, and reporting skills. - Ability to manage multiple change activities in complex, high-availability environments. Requirements - Experience supporting Enterprise Management (EM) systems or large-scale federal IT modernization initiatives. - Familiarity with DevSecOps or release engineering concepts in regulated environments. - Experience supporting audit and compliance inspections within DoD or federal organizations. - Experience implementing configuration automation or change tracking enhancements. - Experience with secure cloud architecture patterns in Azure (identity, access, segmentation, logging/monitoring).

Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Senior Full Stack Software Engineer at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. What are we looking for? We're looking for a talented, motivated, smart individual with a passion for software engineering, a strong desire to learn and an interest in providing mentorship to junior level developers. This position is ideal for a seasoned software engineer who has worked on multiple challenging projects, someone who is not afraid to write code to scratch an itch. We love technology and so should you. What technologies will you work with? We use a combination of well established and more recent technologies, always innovating, always experimenting. We’re open to new ideas and novel approaches! Our current tech stack is: - Backend: Linux, nginx, Laravel (PHP), MySQL, Redis - Frontend: Twig (PHP templates), Bootstrap 3, jQuery, HTML5, CSS3/SASS, and Next.js / React What will you do? - You will develop end to end. You own your features and see them through to production and beyond. - You will develop best practices and write clean, secure, readable, scalable code. OOP where appropriate. - You will collaborate with other team members - engineers and others. - You will integrate and build for external and internal API's. - You will develop new products in PHP and alter existing PHP code to accommodate scale and integration with new technologies and APIs. - You will write and optimize SQL queries and design schemas. - You will create and code complex backend algorithms. - You will profile and optimize new and legacy code. - You will use CSS and Javascript to complete functionality of new products. - You will always be thinking cross-device and cross-platform, mobile, tablet and desktop. - You will ship often and fast. We keep an agile environment with continuous deployment. - You will care and be involved in our product, mission, and success - way beyond checking off development tasks. What will you NOT do? - You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. - You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. - You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! - You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements - 5+ years of experience in web development (any stack), solving challenging problems and implementing new features from scratch. - 3+ years of experience in SQL. Designing relational DB schemas, complex queries, etc. - Deep understanding of web development concepts and principles. - Example of full-stack projects. - At least one major demonstrable project with front-end code, back-end code and database. - Ability to design, develop and launch a web application from start to finish. - Ability to learn quickly and pick up new skills independently. - Get-things-done attitude with eagerness to build something great. - Familiar with web & SQL security best practices. - Comfortable working outside the context of a framework. Frameworks can help you get some things done more quickly, but we find it helpful if candidates are comfortable working outside of a framework so they have a good understanding of what is going on behind the scenes first. - Experience using git in a team environment. - Ability to work in the US, to travel to our Mountain View, California offices up to three times per year and to an additional company offsite. Benefits - Remote work with regular in-person bonding experiences sponsored by the company - Competitive compensation - Holistic perks program (including free therapy, employee wellness, and more) - Excellent health, dental, and vision coverage - 401k benefits with employer matching contribution - The chance to build something that changes lives – and that people love - Any piece of hardware or software that will make you happy and productive - An awesome community of co-workers The base salary range for this position is $110,000 - $185,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.