Helm Health

About Helm Health Helm is a Series A start-up transforming health insurance with "Dynamic Copay" – a new insurance plan that lets members see simple, upfront prices for all medical care before making decisions. Our team is building the infrastructure to power these plans for health insurance payors. With Helm, our clients offer simpler health plans to their members, helping them navigate to higher-value care. Our team has specialized in Dynamic Copay solutions since 2020, and Helm is the only independent platform in the market. We have grown rapidly since our launch, working with clients from local health plans to the nation's largest health insurers. The market is forming around us, making it an exciting time to join! The Role You will own the product surface members and navigators actually touch: the shopping tool where they search for care in plain English and see the exact dollar amount they'll pay before they go. This interface is where the entire stack resolves into a single number and a list of real choices. If members trust what they see here, the product works. If they don't, it doesn't. You will be the owner of the member experience, search quality, price display, and the conversion from "I need care" to "I booked the right provider at a price I understood." Responsibilities - The member-facing shopping and search experience (web and mobile) - Natural-language search: intent parsing, condition/symptom/specialty/provider matching, and ranking logic in partnership with the data and ML teams - Price display: how copays, bundled services, and what's-included-in-a-visit show up at the point of decision - Provider comparison: ratings, distance, availability, accepting-new-patients, and the filters that let members actually choose - The full discovery → selection → pre-visit flow, including edge cases (out-of-network, prior auth, referrals, virtual alternatives) - Member trust: making sure the number we show is the number they pay, and closing the loop when it isn't What You'll Do - Partner with other product teams to bring a new class of healthcare shopping experience to life - Talk to members constantly — usability studies, support ticket reviews, post-visit follow-ups — and translate what you hear into a prioritized roadmap - Define and own the metrics that matter: search-to-selection rate, price-match accuracy, pre-visit engagement, member satisfaction, and downstream cost-of-care outcomes - Ship. A lot. Requirements - 5+ years of product management, with at least 2 years owning a consumer-facing surface at a meaningful scale - Experience shipping search, marketplace, or e-commerce experiences where price, inventory, and relevance all have to be right simultaneously - Comfort working close to the data: you can read a SQL query, reason about a taxonomy, and have a substantive conversation with engineers about ranking, recall, and precision - Strong design instincts and a track record of partnering tightly with design on flows that are genuinely simple, not just minimal - Clear, direct writing. Crisp specs. Short meetings. No fluff. - Comfort with ambiguity and with enterprise partners — you can hold a product line with a Fortune 50 client on one side and a member on the other, and serve both. Preferred Qualifications: - Healthcare experience — especially provider directory, claims, eligibility, or benefits design - Familiarity with natural-language search, intent classification, or recommendation systems - Experience at an early-stage start-up where you've had to build processes rather than inherit them Characteristics - Excitement about Helm's product and a belief in what we are building - Self-directed; comfortable recommending next steps based on limited information - Ability to effectively document and communicate complex information - Comfortable advocating for support, prioritization, or whatever else you believe is needed for success in your functional area - Excellent organizational skills - Willing to ask questions and admit what you don't know - Able to dive into the weeds while maintaining a grasp of the big picture - An attitude that no work is below you - we are a start-up, and sometimes need all hands on deck in areas outside of our core responsibilities Internal Tools/Technology - Slack / Google Workspace / Zoom - Linear / Whimsical / Notion Compensation The target base salary range for this position is $120,000 - $150,000 and is part of a competitive total rewards package including equity and benefits. Individual pay is flexible, may vary from the target range, and is determined by several factors, including experience, skills, location, internal pay equity, and other relevant business considerations. Benefits/Offerings - Equity - Unlimited PTO (mandatory 12 days) - Computer + home office stipend - 401(k) + matching - Medical, dental, and vision insurance - Autonomy and tons of room for career growth Occasional Travel We meet quarterly as a company. Please note that this is a fully remote opportunity.

About Helm Health Helm is a Series A start-up transforming health insurance with "Dynamic Copay" – a new insurance plan that lets members see simple, upfront prices for all medical care before making decisions. Our team is building the infrastructure to power these plans for health insurance payors. With Helm, our clients offer simpler health plans to their members, helping them navigate to higher-value care. Our team has specialized in Dynamic Copay solutions since 2020, and Helm is the only independent platform in the market. We have grown rapidly since our launch, working with clients from local health plans to the nation's largest health insurers. The market is forming around us, making it an exciting time to join! Role Overview We're seeking a Senior Backend Engineer to join our Data team. You'll work alongside our Principal Data Engineer to build and improve the automated systems that power our data infrastructure — pipelines, data quality, integrations, and internal tooling that make the rest of the engineering org more effective. Responsibilies - Design and build automated data pipelines and ETL/ELT processes - Improve data quality, validation, and monitoring across production systems - Build internal tooling that accelerates engineering workflows and reduces manual data operations - Work across PostgreSQL and BigQuery to optimize storage, query performance, and data modeling - Collaborate with engineering teams across the org to understand data needs and build scalable solutions - Participate in code reviews and architecture discussions - Contribute to the on-call rotation for data systems - Support data governance and access control practices to ensure compliance with HIPAA and other regulatory requirements across data systems - Maintain clear documentation for data pipelines, schemas, and system dependencies to support team knowledge sharing and operational continuity - Experience with dbt (data build tool) or similar SQL-based transformation frameworks Requirements - 5+ years in backend or data engineering - Strong Python proficiency - Strong SQL skills, particularly in PostgreSQL and BigQuery - Experience designing and maintaining automated data pipelines - Experience with data quality frameworks, validation, and monitoring - Docker/Kubernetes - Google Cloud Platform Preferred Qualifications - Go proficiency - Experience with additional data stores at scale (CouchDB, CockroachDB, or similar) - Health insurance or claims processing experience - Terraform/Terraform Cloud - Incident management and response experience - Start-up experience Characteristics - Self-directed and comfortable working across systems to find and fix data problems - Mission-driven — motivated by making healthcare simpler and more transparent - Willing to ask questions and admit what you don't know - Systems thinker — you see how data flows through an organization and instinctively look for ways to make it better Internal Tools/Technology - Cursor / Linear / GitHub / Notion / Whimsical - Slack / Google Workspace / Zoom - incident.io / Sentry - Claude, ChatGPT, Gemini — we are an AI-forward engineering team - macOS / Linux Compensation The target base salary range for this position is $150,000 - $225,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by several factors, including experience, skills, location, internal pay equity, and other relevant business considerations. Benefits/Offerings - Unlimited PTO (mandatory 12 days) - Computer + home office stipend - 401(k) + matching - Medical, dental, and vision insurance - Autonomy and tons of room for career growth Occasional Travel We meet quarterly as a company. Please note that this is a fully remote opportunity.

About Helm Health Helm is a Series A start-up transforming health insurance with "Dynamic Copay" – a new insurance plan that lets members see simple, upfront prices for all medical care before making decisions. Our team is building the infrastructure to power these plans for health insurance payors. With Helm, our clients offer simpler health plans to their members, helping them navigate to higher-value care. Our team has specialized in Dynamic Copay solutions since 2020, and Helm is the only independent platform in the market. We have grown rapidly since our launch, working with clients from local health plans to the nation's largest health insurers. The market is forming around us, making it an exciting time to join! Role Overview We're seeking a Senior Backend Engineer to join our Claims Engine team. You'll work across three critical areas: our 270/271 Benefit Estimate API, claims adjudication integrations, and claims processing pipelines. This role sits at the core of how we process and price healthcare claims, and you'll own services that are essential to our product and our clients' operations. Responsibilies - Build and maintain services that power 270/271 benefit estimate requests and responses. - Develop and support performant, large-scale claims adjudication integrations. - Own and improve claims processing pipelines for accuracy, reliability, and throughput. - Write and maintain documentation for API contracts, data flows, and integration specifications. - Write performant queries and manage data across PostgreSQL, Redis, and BigQuery. - Collaborate with product and other engineering teams to translate complex healthcare workflows into reliable backend services. - Participate in code reviews, architecture discussions, and incident response. - Contribute to the on-call rotation for production systems. Requirements - 4+ years building, owning, and maintaining backend services - 2+ years writing Go - Strong SQL skills, particularly PostgreSQL - Experience with Redis and BigQuery (or similar analytical databases) - Experience designing and building RESTful or gRPC APIs - Experience with thorough testing strategies - Docker/Kubernetes - Google Cloud Platform Preferred Qualifications - gRPC/Protobuf experience - Health insurance or claims processing experience - Experience with 270/271 transactions or healthcare EDI - Terraform/Terraform Cloud - Python proficiency - Incident management and response experience - Start-up experience Characteristics - Self-directed and comfortable owning a domain end-to-end - Mission-driven — motivated by making healthcare simpler and more transparent - Willing to ask questions and admit what you don't know - Detail-oriented — claims processing demands precision, and you hold yourself to that standard Internal Tools/Technology - Cursor / Linear / GitHub / Notion / Whimsical - Slack / Google Workspace / Zoom - Incident.io / Sentry - Claude, ChatGPT, Gemini — we are an AI-forward engineering team - macOS / Linux Compensation The target base salary range for this position is $150,000 - $225,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by several factors, including experience, skills, location, internal pay equity, and other relevant business considerations. Benefits/Offerings - Unlimited PTO (mandatory 12 days) - Computer + home office stipend - 401(k) + matching - Medical, dental, and vision insurance - Autonomy and tons of room for career growth Occasional Travel We meet quarterly as a company. Please note that this is a fully remote opportunity.

About Helm Health Helm is a Series A start-up transforming health insurance with "Dynamic Copay" – a new insurance plan that lets members see simple, upfront prices for all medical care before making decisions. Our team is building the infrastructure to power these plans for health insurance payors. With Helm, our clients offer simpler health plans to their members, helping them navigate to higher-value care. Our team has specialized in Dynamic Copay solutions since 2020, and Helm is the only independent platform in the market. We have grown rapidly since our launch, working with clients from local health plans to the nation's largest health insurers. The market is forming around us, making it an exciting time to join! Role Overview We're seeking a Senior Backend Engineer to join our Infrastructure team and report to our Principal DevOps Engineer. You'll focus on platform engineering and DevOps — CI/CD, cloud infrastructure, reliability, and operational tooling. You'll serve as the second engineer on the Infrastructure team, providing cross-coverage, including shared on-call rotation. We're looking for someone with strong backend engineering fundamentals and infrastructure expertise — you should be comfortable reading and reasoning about application code and understanding it in the context of deployed production services. Responsibilies - Build and maintain CI/CD pipelines, deployment workflows, and infrastructure automation. - Manage and scale cloud infrastructure on Google Cloud Platform - Maintain and extend infrastructure-as-code with Terraform/Terraform Cloud - Support database operations across PostgreSQL, Redis, BigQuery, Bigtable, and Firestore — including provisioning, scaling, backups, and performance tuning - Contribute to monitoring, alerting, and observability across production systems - Participate in on-call rotation and incident response - Support compliance and security requirements (HIPAA, SOC 2 Type 2) Requirements - 5+ years in backend engineering, with significant infrastructure or DevOps experience - Strong Terraform/Terraform Cloud experience - Experience with Docker and Kubernetes in production - Google Cloud Platform experience - Hands-on experience operating and scaling databases (relational and NoSQL) - Experience with CI/CD systems, monitoring, and observability tooling - Backend engineering fundamentals — you've built and maintained production services, even if infrastructure is now your primary focus Preferred Qualifications - Go proficiency - Experience with disaster recovery planning and runbook creation - Healthcare infrastructure experience — HIPAA, SOC 2 Type 2, HITRUST - Incident management tooling (incident.io or similar) - Python proficiency - Start-up experience Characteristics - Reliable and detail-oriented — infrastructure mistakes are expensive, and you take that seriously. - Mission-driven — motivated by making healthcare simpler and more transparent - Willing to ask questions and admit what you don't know - Versatile — you're an infrastructure specialist who can context-switch into application-level work when needed Internal Tools/Technology - HCP Terraform / Google Cloud Platform - Cursor / Linear / GitHub / Notion / Whimsical - Slack / Google Workspace / Zoom - incident.io / Sentry / Cloudsmith - Claude, ChatGPT, Gemini — we are an AI-forward engineering team - macOS / Linux Compensation The target base salary range for this position is $150,000 - $225,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by several factors, including experience, skills, location, internal pay equity, and other relevant business considerations. Benefits/Offerings - Unlimited PTO (mandatory 12 days) - Computer + home office stipend - 401(k) + matching - Medical, dental, and vision insurance - Autonomy and tons of room for career growth Occasional Travel We meet quarterly as a company. Please note that this is a fully remote opportunity.

About Helm Health Helm is a Series A start-up transforming health insurance with "Dynamic Copay" – a new insurance plan that lets members see simple, upfront prices for all medical care before making decisions. Our team is building the infrastructure to power these plans for health insurance payors. With Helm, our clients offer simpler health plans to their members, helping them navigate to higher-value care. Our team has specialized in Dynamic Copay solutions since 2020, and Helm is the only independent platform in the market. We have grown rapidly since our launch, working with clients from local health plans to the nation's largest health insurers. The market is forming around us, making it an exciting time to join! Role Overview We're seeking a Senior Backend Engineer to join our Frontend team. Despite the team name, this is a backend role — you'll build and maintain the services that power our member-facing web products, working closely with frontend engineers to deliver fast, reliable experiences for health plan members. You'll own backend services end-to-end, from API design through production support. Responsibilies - Design, build, and maintain backend services that power member-facing web products - Collaborate closely with frontend engineers to define APIs, data contracts, and integration patterns. - Write performant queries and manage data across PostgreSQL and Firestore - Ensure services meet reliability and latency requirements for consumer-facing use cases - Participate in code reviews, architecture discussions, and incident response - Contribute to the on-call rotation for production systems Requirements - 4+ years building, owning, and maintaining backend services - Go proficiency - TypeScript proficiency - Experience with PostgreSQL and at least one NoSQL data store (Firestore preferred) - Docker/Kubernetes - Google Cloud Platform - Experience with authentication and authorization patterns (OAuth, JWT, session management) - Experience with API security practices, including rate limiting, input validation, and security hardening Preferred Qualifications - Experience building backends that serve consumer-facing web applications - Health insurance or claims processing experience - Terraform/Terraform Cloud - Python proficiency - Incident management and response experience - Start-up experience Characteristics - Self-directed and comfortable owning services end-to-end - Mission-driven — motivated by making healthcare simpler and more transparent - Willing to ask questions and admit what you don't know - Strong collaborator — you work well with frontend engineers and care about the end-user experience Internal Tools/Technology - Cursor / Linear / GitHub / Notion / Whimsical - Slack / Google Workspace / Zoom - incident.io / Sentry - Claude, ChatGPT, Gemini — we are an AI-forward engineering team - macOS / Linux Compensation The target base salary range for this position is $150,000 - $225,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by several factors, including experience, skills, location, internal pay equity, and other relevant business considerations. Benefits/Offerings - Unlimited PTO (mandatory 12 days) - Computer + home office stipend - 401(k) + matching - Medical, dental, and vision insurance - Autonomy and tons of room for career growth Occasional Travel We meet quarterly as a company. Please note that this is a fully remote opportunity.

About Helm Health Helm is a Series A start-up transforming health insurance with "Dynamic Copay" – a new insurance plan that lets members see simple, upfront prices for all medical care before making decisions. Our team is building the infrastructure to power these plans for health insurance payors. With Helm, our clients offer simpler health plans to their members, helping them navigate to higher-value care. Our team has specialized in Dynamic Copay solutions since 2020, and Helm is the only independent platform in the market. We have grown rapidly since our launch, working with clients from local health plans to the nation's largest health insurers. The market is forming around us, making it an exciting time to join! Role Overview We're seeking a Senior Backend Engineer to join our Dynamic Copay team. You'll work on our Dynamic Copay Engine — the core component that powers upfront pricing for health plan members. This is a high-impact role where you'll own critical services from day one, working at the intersection of claims processing and real-time pricing logic. Team Context The Dynamic Copay Engine works closely with our Claims Engine team, which owns our claims processing pipeline and adjudication integrations. You'll work closely with the team lead and other engineers to build, scale, and harden the systems that sit at the center of our product. Responsibilies - Own the development, testing, and production support of the Dynamic Copay Engine services - Design and implement pricing logic, rules engines, and configuration systems that power upfront member pricing - Build and maintain integrations with claims adjudication workflows - Write performant queries and manage data across PostgreSQL, Redis, and BigQuery - Collaborate with product and other engineering teams to translate business requirements into reliable, scalable backend services - Participate in code reviews, architecture discussions, and incident response - Contribute to the on-call rotation for production systems Requirements - 4+ years building, owning, and maintaining backend services - 2+ years writing Go - Strong SQL skills, particularly in PostgreSQL - Experience with Redis and BigQuery (or similar analytical databases) - Docker/Kubernetes - Google Cloud Platform Preferred Qualifications - gRPC/Protobuf experience - Experience with thorough testing strategies - Health insurance or claims processing experience - Terraform/Terraform Cloud - Python proficiency - Incident management and response experience - Startup experience Characteristics - Self-directed and comfortable owning a domain end-to-end - Mission-driven — motivated by making healthcare simpler and more transparent - Willing to ask questions and admit what you don't know - Comfortable working in a fast-moving codebase where requirements evolve quickly Internal Tools/Technology - Cursor / Linear / GitHub / Notion / Whimsical - Slack / Google Workspace / Zoom - Incident.io / Sentry - Claude, ChatGPT, Gemini — we are an AI-forward engineering team - macOS / Linux Compensation The target base salary range for this position is $150,000 - $225,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by several factors, including experience, skills, location, internal pay equity, and other relevant business considerations. Benefits/Offerings - Unlimited PTO (mandatory 12 days) - Computer + home office stipend - 401(k) + matching - Medical, dental, and vision insurance - Autonomy and tons of room for career growth Occasional Travel We meet quarterly as a company. Please note that this is a fully remote opportunity.

About Helm Health Helm is a Series A start-up transforming health insurance with "Dynamic Copay" – a new insurance plan that allows members to see simple upfront prices for all medical care before making decisions. Our team is building the infrastructure to power these plans for health insurance payors. With Helm, our clients offer simpler health plans to their members, helping them navigate to higher-value care. Our team has specialized in Dynamic Copay solutions since 2020, and Helm is the only independent platform in the market. We have grown rapidly since our launch, working with clients from local health plans to the nation's largest health insurers. The market is forming around us, making it an exciting time to join! The Role We're seeking a VP of Engineering to serve as the CTO's technical counterpart in scaling our engineering organization. This role combines deep, hands-on technical leadership with the people management and process maturity required to grow a rapidly scaling team. You'll be expected to contribute across every layer of our stack — writing code, reviewing architecture, responding to incidents, leading client conversations, and managing team leads. The right person for this role is a true engineering generalist who has built and shipped complex systems and is now ready to multiply their impact through an organization. Responsibilities - Partner with the CTO to define and execute engineering strategy, org structure, and hiring plans - Take on direct management of team leads, including 1:1s, career development, and performance management. - Serve as a technical escalation point across all engineering teams and product areas.s - Participate in architecture reviews and make binding technical decisions when needed. - Respond to production incidents alongside the on-call team - Own and improve engineering processes: sprint cadence, release management, code review standards, incident response, postmortems - Represent engineering in cross-functional discussions with product, operations, and client-facing teams - Meet with clients when technical depth is required - Drive compliance and security practices across engineering (HIPAA, SOC 2 Type 2, HITRUST) - Help recruit, interview, and close senior and leadership engineering hires Requirements - 10+ years of software engineering experience, with significant time as a hands-on technical leader - Deep expertise across multiple domains: backend services, cloud infrastructure, data systems, and frontend architecture - Experience managing engineering managers or tech leads (not just ICs) - Go and TypeScript proficiency - Strong understanding of PostgreSQL, BigQuery, Redis, Firestore, and cloud-native database patterns - Experience with Google Cloud Platform (or equivalent depth with willingness to work in GCP) - Docker/Kubernetes Preferred Qualifications - Python proficiency - Health insurance or claims processing experience - HIPAA, SOC 2 Type 2, or HITRUST compliance experience - Terraform/Terraform Cloud - Experience with event-driven architectures, distributed systems, or real-time data pipelines - Start-up experience, especially Series A through Series C growth stages - Incident management and response leadership Characteristics - Technically fearless — you default to understanding problems at the deepest level available to you. - High-integrity communicator — you say what you mean, flag risks early, anddon'tt paper over problems - Generalist by nature —you're energized by switching between a Terraform module, a Go service, a React component, and a difficult personnel conversation in the same day - Ownership mentality — you treat the entire engineering org as your responsibility, not just your direct reports - Mission-driven — motivated by making healthcare simpler and more transparent - Calm, clear, and decisive under pressure Internal Tools/Technology - Cursor / Linear / GitHub / Notion / Whimsical - Slack / Google Workspace / Zoom - incident.io / Sentry / Drata / Cloudsmith / HCP Terraform - Claude, ChatGPT, Gemini — we are an AI-forward engineering team - macOS / Linux Compensation The target base salary range for this position is $200,000 - $250,000 and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by several factors, including experience, skills, location, internal pay equity, and other relevant business considerations. Benefits/Offerings - Unlimited PTO (mandatory 12 days) - Computer + home office stipend - 401(k) + matching - Health and dental insurance - Autonomy and tons of room for career growth Occasional Travel We meet quarterly as a company. Please note that this is a fully remote opportunity.