WinMagic SecureDoc Enterprise Server Administrator (Remote)

System AdministratorSystem AdministratorOtherRemoteTeam 51-200

Location

United States

Posted

93 days ago

Salary

0

No structured requirement data.

Job Description

WinMagic SecureDoc Enterprise Server Administrator (Remote)

A.C. Coy

Overview - Tier One Technologies is hiring a WinMagic SecureDoc Enterprise Server Administrator to support our direct U.S. Government client. - This remote Contract-to-Hire position will be originated in Raleigh, NC. - SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT. Responsibilities - Provide support for the Full Disk Encryption infrastructure for our customer’s Endpoint Technology Engineering Infrastructure team. - Work with Full Disk Encryption requirements mandated by CISO as part of adhering to portions of the AS-805 Information Security Handbook specifically sections 9-7.1 Encryption. - Help managing the WinMagic SecureDoc Full Disk Encryption Infrastructure via the SecureDoc management platform. - Design and enhancements to Full Disk Encryption (SecureDoc) and remote support platforms (Dameware). - Perform integration testing of new hardware devices for compatibility with (SecureDoc) and remote support platforms (Dameware). - Maintain full disk encryption (SecureDoc) and remote support platforms (Dameware) keeping them up to date and secure. - Manage and maintain WinMagic SecureDoc infrastructure components. - Keep Full Disk Encryption and remote support platforms up to date and secure. - Provide day-to-day internal customer support (CISO, postal inspectors, postmasters, sales, clerks, etc.). - Participate in the preparation of materials and oral presentations for customers and management. - Play a lead role in meetings relating to specific technical projects or tasks. - Respond promptly to incidents in ServiceNow. - Diagnose and repair system problems working closely with vendor support for all servers, software and other hardware directly or with team members. - Test latest encryption software packages against current and future hardware and software platforms to ensure compatibility with the latest business refresh efforts. - Evaluate program failures and implement remediation solutions for success. - May lead project teams within assigned unit develop, plan and manage project tasks. Qualifications - A degree from an accredited College/University in the applicable field of services is preferred. 4 additional years of relevant experience in lieu of a college degree is required. - 8+ years of experience working with various Endpoint encryption products. - Expert knowledge of PC hardware, including BIOS (Basic Input/Output System) and UEFI (Unified Extensible Firmware Interface), as well as experience integrating docking stations and installing and troubleshooting firmware updates. - Ability to provide expert-level end-user support and resolve escalated technical issues. - Strong knowledge of multiple versions of endpoint products, including testing and validation capabilities. - Hands-on incident escalation and remediation, including documentation of incident response workflows. - Excellent communication skills. - Must be eligible to obtain a Position of Public Trust clearance. - All candidates must be a US Citizen or have permanent residence status (Green Card). - Candidate must have lived in the United States for the past 5 years. - Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.

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