The Opportunity GRC is seeking a Lead CAD Drafter to support our engineering team. This role is responsible for drafting, coordinating surveys, managing permit requirements, and collaborating with GRC leadership to achieve project success. The ideal candidate is a self-starter proficient in AutoCAD and Fiber Design who can navigate complex engineering landscapes and ensure our data management remains a high-functioning asset for the company. This is an opportunity to join a growing team, gain valuable experience, and contribute to the expansion of a nationwide fiber optic construction and engineering firm. Responsibilities The Lead CAD Drafter will basemap, draft, and engineer both aerial and underground (UG) fiber optic utility permits and construction drawings. Key responsibilities include: - Drafting & Design: Create basemaps, designs, as-builts, Google Earth/KMZ files, GIS data, and AutoCAD drawings. - Template Management: Assist the Design and Draft Manager in the creation of all CAD templates and standards. - Quality Control: Review and complete aerial and UG permit drawings; assist in performing QC checks for internal drafts and external drafting subs. - Compliance: Abide by all national UG and NESC engineering standards while drafting. - Project Coordination: Evaluate engineering scope and logistics; assist in gathering variables to determine the best route and cost. - Communication: Work directly with the Project Manager to oversee project success and ensure all drafting timelines are clearly communicated. - Leadership Support: Assist the VP of Engineering with dates for all engineering-associated design solution milestones. Required Qualifications - Experience: Minimum of 4 years’ experience with drafting in the telecom industry. - Technical Mastery: Proven success with communication and Right-of-Way (ROW) construction drawings across various states and jurisdictions. - Industry Knowledge: Deep understanding of utility construction processes, terminology, and various GIS practices. - Organizational Excellence: Ability to plan CAD design flow/methodology and maintain high organization through daily job allocation. - Education: 4-year degree, military experience, or a 6-year minimum of related working experience. - Credentials: A valid driver’s license is required. Preferred Qualifications - Strong background in CAD Template Standards and Google Earth/KMZ/GIS data. - Proficiency with Google Suite (Sheets, etc.), Zoho, and project management tools. - Microsoft Office certifications are encouraged. - Process and documentation orientation with a focus on continuous improvement. - Strong analytical, problem-solving, and communication skills. Additional Information Salary Range: $70,000 - $90,000 + 10% bonus Schedule: Day Shift: Monday - Friday Travel Requirements: Remote (Must be willing to travel 5-10%) Role Openings: 1 Target Start Date: 2-3 weeks from offer Interview Process - Recruiter screen - Interview with the Hiring Manager - Final Interview with VP of Engineering - Conditional offer upon successful background check Equal Opportunity Employer Glass Roots Construction (GRC) is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status. Reasonable Accommodation Glass Roots Construction (GRC) provides reasonable accommodations to individuals with disabilities. If you require accommodation to participate in the hiring process or to perform the essential functions of this job, please contact us at GRCJobs@glassrootsconstruction.com.

About the role As a Deployment Tech - Onboarding, you will be responsible for understanding the technical environment of customer sites during the onboarding process and formulating the appropriate deployment solutions given the known requirements, constraints and expected outcomes. You will be a consultant whose recommendations must be based on a desire to deliver the best possible outcome for customers. You will identify and assemble the hardware and software components required for a successful installation, and configure GoTab point of sale hardware, routers, printers, network equipment and other peripherals required to fulfill the proposed technical solution. You will also assist with logistics and fulfillment of GoTab hardware to customers.You will primarily provide remote installation support for customers who will be deploying GoTab hardware within their properties. You will execute on-site deployments at customer locations around the country. Travel is a part of the job requirement. Responsibilities Technical Support & Product Expertise (50%) - Serve as a primary technical resource for onboarding and active/live customers, resolving issues related to connectivity, hardware configuration, performance, and system behavior. - Provide real-time troubleshooting for GoTab operators via phone, video, chat, and email. - Diagnose and resolve issues related to networking, routing, printers, peripherals, POS hardware, and Android devices. - Walk customers through solutions in a clear, confident, and supportive manner, ensuring minimal downtime and a positive guest-facing experience. - Escalate complex issues to engineering teams with detailed diagnostic information. - Maintain deep product expertise to guide customers through feature use, system behavior, best practices, and optimization opportunities. - Identify recurring technical issues and contribute to product and process improvements. - Support both planned launches and real-time operational support for high-volume restaurants, breweries, music venues, and event spaces. Technical Deployment & Installation (30%) - Lead technical onboarding for new GoTab customers, ensuring a smooth transition from setup to go-live. - Understand each customer’s technical environment—networking, hardware, POS infrastructure, and constraints—to determine the correct deployment plan. - Configure GoTab hardware, printers, routers, Android devices, and network equipment for installation. - Assist with hardware logistics, including shipping, receiving, and preparing equipment at GoTab’s Arlington, VA headquarters. - Conduct remote deployment sessions and occasional on-site installations across the U.S. and Canada - Document technical recommendations based on best practices and customer requirements. Customer Onboarding, Training & Relationship Support (20%) - Support new customers during onboarding, guiding them through system configuration, staff training, and launch readiness. - Maintain ongoing communication with live customers to ensure they are fully supported before, during, and after launch. - Help customers adopt new features, integrations, and product enhancements. - Collaborate with Customer Success, Product, Engineering, and Operations to ensure a consistent, responsive customer experience. - Provide customer feedback insights that drive improvements in usability, performance, and product direction. - Coordinate with Deployment and Customer Success leadership to develop and maintain internal and external documentation for all hardware and deployment related areas. Skills & Requirements Technical Skills - Strong understanding of IP networking (wired and wireless). - Familiarity with Linux environments, command line utilities, and remote connection tools (SSH/SFTP). - Experience with IoT or low-power computing devices (Raspberry Pi, Arduino, etc.) is a plus. - Experience sideloading Android applications and working with POS hardware. - Familiarity with mainstream POS systems (Micros, Aloha, Toast, Simphony, etc.) is highly valuable. - Ability to troubleshoot under pressure in fast-paced hospitality environments. - Strong technical diagnostic, problem-solving, and structured troubleshooting skills. Customer-Facing Skills - Excellent verbal and written communication skills. - Ability to explain technical concepts to non-technical operators clearly and calmly. - Strong organization, time management, and ability to prioritize multiple support cases. - Comfortable supporting customers remotely and on-site. - Demonstrated ability to work effectively in a fast-paced, entrepreneurial environment. Additional Requirements - Ability to lift and handle POS hardware (up to 25 lbs). - Ability to stand up to 8 hours during on-site work. - Ability to travel as needed (plane, train, car) - Proactive, curious, and committed to delivering exceptional customer experiences What We Offer - Medical, Dental, & Vision insurance - 401k with an employer match - Generous PTO & Holidays EEO GoTab is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, color, religion, creed, sex, gender, sexual orientation, gender identity, gender expression, age, national origin, genetic information, marital/familial status, disability, military status, veteran status, or any other protected status. We are dedicated to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity. As a company, we are not able to sponsor employment visas at this time, including but not limited to F-1 OPT and H1-B.

About the role: We are seeking a highly analytical and detail-oriented professional to join our Data & Analytics team. This role focuses on validating fraud and dispute models, ensuring compliance with regulatory and client standards. The ideal candidate will combine quantitative expertise with strong communication skills to establish a robust model governance framework. Responsibilities include: Model Validation & Risk Assessment - Perform independent validation of models used fraud and dispute resolution. - Assess conceptual soundness, data integrity, and performance of models against regulatory, client, and internal standards. - Conduct back-testing, benchmarking, and sensitivity analysis to evaluate model robustness. - Document validation findings and provide actionable recommendations for remediation, when required. Governance & Compliance - Maintain model inventory and ensure adherence to Model Risk Management (MRM) policies. - Support governance processes including model approval, periodic reviews, and retirement. - Ensure compliance with regulatory requirements such as OCC guidelines. - Establish and enforce data quality standards, metrics, and KPIs across the organization. - Collaborate with stakeholders to document data lineage and business rules. Data & Documentation Standards - Create and oversee policies ensuring consistency and compliance in data and modeling processes. - Validate input data sources for accuracy, completeness, and appropriateness. - Develop and maintain comprehensive documentation for models, assumptions, and validation procedures. - Implement controls to monitor ongoing model performance and risk indicators. Stakeholder Collaboration - Collaborate with Sales and Legal teams to ensure Quavo is compliant with prospective clients’ model governance standards. - Partner with quantitative teams, risk managers, and business units to resolve model issues. - Communicate validation results and governance updates to senior management. Required Qualifications: - Bachelor’s or Master’s degree in finance, Economics, Statistics, Mathematics, or related field. - Strong understanding of financial modeling techniques and risk management principles. - Proficiency in statistical tools and programming languages (Python, R, SAS, SQL, or similar). - Familiarity with regulatory frameworks - Comprehensive understanding of contractual requirements and data sharing protocols across vendor ecosystems - Excellent analytical, problem-solving, and documentation skills. Preferred Qualifications: - 3+ years of experience in model validation, risk analytics, or quantitative finance. - Knowledge of machine learning techniques and advanced modeling approaches. - Strong communication skills for presenting technical findings to non-technical audiences. - Fraud and Dispute experience a plus.

Our Company We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data. The Role We are seeking a CoE (Center of Excellence) Technical Expert to join our dynamic AMER AI & Content team. This is a high-impact, "hybrid" role designed for a technical powerhouse who is equally comfortable in a terminal, behind a camera, and on a keynote stage. As a core member of the CoE, your primary mission is the creation and execution of high-stakes Demonstrations and Proof of Concepts (PoC) centered on the Hitachi iQ AI platform and our Object Storage portfolio. You will be the primary technical authority for VSP One Object, Hitachi Content Platform (HCP), and HCP Anywhere Enterprise, proving how these technologies serve as the foundational data lake for modern AI/ML training and unstructured data management. What You’ll be Doing - AI & Object Storage PoC Leadership (Primary Focus) - Hitachi iQ AI Platform: Lead the technical validation and demonstration of the Hitachi iQ AI platform, showcasing its ability to accelerate AI workloads and integrate with enterprise data. - Architecting Data Lakes: Design and execute PoCs that demonstrate how VSP One Object and HCP integrate with AI/ML pipelines (e.g., S3-compatible storage for model training and inference). - Technical Evangelism: Build and maintain "Gold Standard" lab environments to showcase high-performance object storage, advanced metadata search, and multi-tenancy for AI researchers and data scientists. - Content Management: Demonstrate HCP Anywhere Enterprise for secure, global collaboration and edge-to-core data workflows in AI-driven environments. - Engineering & AI Implementation: - Hands-on Configuration: Lead the installation, tuning, and lifecycle management of the Hitachi iQ platform, VSP One Object, HCP, and HCP Anywhere Enterprise. - Hybrid Cloud & GPU Integration: Architect storage solutions that bridge on-premises object storage with public cloud ecosystems and containerized environments (OpenShift, VMware) to support GPU-accelerated computing. - Object Protocols: Serve as the subject matter expert on S3 API integration, REST, and advanced metadata tagging for AI data classification and retrieval-augmented generation (RAG) workflows. - Automation & AI Workflow: - Infrastructure as Code (IaC): Use Ansible and Terraform to automate the deployment of Hitachi iQ nodes and object storage buckets for rapid AI development. - Data Pipelines: Utilize Python, JavaScript, and Shell scripting to build custom "glue" code that automates data movement from the edge into the AI data lake. - Multimedia Content & Public Speaking: - "Enchanting" Presentations: Present AI-driven storage architectures at large-scale industry conferences and executive briefings with high energy, charisma, and clarity. - Creative Production: Use Blender, Adobe Photoshop, and After Effects to create high-fidelity 3D renders, architectural diagrams, and video content that make our AI solutions visually stunning and easy to digest. What You’ll Bring to the Team - Bachelor’s Degree in Computer Science, Artificial Intelligence, Data Science, or a related Engineering field (or equivalent high-level professional experience). - Preferred Certifications: Hitachi Content Platform (HCP) Professional, AWS Certified Storage Specialty, or AI Infrastructure certifications (e.g., NVIDIA, TensorFlow, or PyTorch related). - 7+ Years in Enterprise Storage Engineering, with a focus on Object Storage (S3, HCP) and unstructured data. - 3+ Years specifically focused on AI/ML Infrastructure, Data Lakes, or High-Performance Computing (HPC). - 5+ Years of hands-on experience with Virtualization and Containers (VMware, OpenShift, or Kubernetes). - Automation Mastery: Strong proficiency in Python, JavaScript, Ansible, Terraform, and Shell scripting. - Creative & Communication Experience - Public Speaking: A proven track record of "enchanting" large audiences and serving as a technical evangelist. - Creative Portfolio: Professional-grade proficiency in Adobe Creative Cloud and Blender; ability to provide examples of high-quality technical video or 3D content. Travel: Ability to travel approximately 3 times per year within the AMER region and internationally for global summits and major industry events. As required by the equal pay and transparency acts, the expected base salary for this position is: $135K to $148K. The expected on-target earnings for this position is: $160K to $197K The expected pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. Employees are eligible to participate in Hitachi Vantara’s bonus/variable/commission pay programs, where applicable, and are subject to the program’s conditions and restrictions. #LI-JT1