• Develop comprehensive style guides and content briefs tailored to each client, encompassing audience insights, tone of voice, and keyword strategies. • Establish and maintain an editorial content calendar for full management projects, overseeing projects from conceptualization through post-launch assessment. • Assign and oversee content requests for freelance writers, ensuring adherence to deadlines and compliance with copyright and privacy regulations. • Meticulously edit and proofread content for accuracy, coherence, grammar, style, and alignment with brand guidelines. • Assist the Manager, Digital Content in recruiting and onboarding new freelance talent, and ensuring prompt compensation for completed projects. • Collaborate seamlessly with cross-functional teams—including marketing, design, and SEO—to craft cohesive content strategies aligned with business objectives. • Maintain accurate project records to ensure efficient workflow and project tracking. • Stay up-to-date with industry trends, adopting best practices and leveraging emerging technologies to enhance content quality and efficacy.

• Develop, curate, and oversee all written content across diverse marketing channels. • Create content for in-person training programs, mathematical programming modeling examples, user case studies, white papers, eBooks, website content, digital marketing materials, and infographics. • Effectively communicate the business value of optimization and the Gurobi Optimizer through written content. • Lead the development of high-impact thought leadership pieces, bylined articles, and analyst-facing narrative documents that shape market perception. • Translate executive narrative and Product Marketing positioning into a scalable content framework that guides all storytelling. • Own and execute Gurobi’s global content and PR campaign strategy, setting overall direction across regions and PR agencies to ensure consistent, high-impact storytelling aligned with business priorities. • Establish standardized reporting and executive dashboards to assess content performance, content-driven revenue attribution, and PR effectiveness.

• Create impactful experiences that make HR programs clear, engaging, and easy to understand • Boost engagement through compelling visuals and storytelling • Support content creation to allow HR teams to focus on their expertise • Establish templates, reusable assets, and design guidelines • Partner with HR, project and product teams to produce high-quality visuals and presentations • Gather, refine and publish HR newsletter content • Support content review and publishing of announcements on delivery channels • Provide content oversight for major HR communications and events • Improve existing program content to create engaging deliverables • Support project content and communication strategies from development to execution

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a PIP Claims Manager at Reserv, you will be responsible for a team of claims professionals handling Personal Injury Protection (PIP) claims for multiple clients to include personal lines, commercial lines and rideshare. You will serve a critical role with the team, the customers, and the client. - Deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance - Maintain high quality standards, and compliance with regulatory, internal, and external contractual SLAs - Exceptional leadership skills with foundational understanding of claims ideally with experience handling and/or managing multi lines of business Qualifications - Highly motivated and growth-oriented - Subject matter expert in first party injury claims handling for personal, commercial and/or rideshare claims, including coverage and litigation - Experienced in reviewing and analyzing contracts and policy provisions - Tech-oriented with proven results leveraging technology and analytics - Passionate claims professional who cares about their team, the customer, and their experience - Empathetic leader exercising empathy and patience towards everyone - Creative problem solver who challenges existing assumptions - Curious and decisive, wanting to know the whole story - Anti-status quo, taking action to improve processes - Communicative and comfortable with phone communications throughout the claims process - Possesses a sense of humor Requirements - Bachelor's degree in insurance, business administration, or a related field; relevant certifications (e.g., CPCU, AIC) are a plus - Active insurance adjuster’s license by way of a designated home state - Willing to obtain all licenses within 60 days, including completing state required testing - 10+ years in insurance claims management experience in multiple lines of business, preference auto with bodily injury experience - 5+ years management experience with preference for experience managing in a remote environment - Minimum of 3 years of leadership experience concentrated in Personal Injury Protection, preferably handling MI, NY, NJ, and/or FL claims Benefits - Generous health-insurance package with nationwide coverage, vision, & dental - 401(k) retirement plan with employer matching - Competitive PTO policy - Generous family leave policy after 8 months of continuous work - Work from anywhere to facilitate work-life balance - Apple laptop, large second monitor, and other quality-of-life equipment