• Analyze network performance across client and contractor journeys to identify trends, risks, and improvement opportunities • Monitor data flows and connectivity between internal systems • Proactively identify and escalate operational gaps and bottlenecks before they escalate and our teams and customers • Develop AI-driven insights, anomaly detection models, and predictive performance indicators • Automate recurring operational workflows to reduce manual intervention and increase consistency • Lead rollout and continued enablement for new productivity and AI tools • Train teams on how and when to use tools to drive real efficiency and quality gains • Reinforce best practices to ensure consistent and sustained adoption • Build scalable reporting frameworks aligned to evolving business needs • Ensure data handling adheres to governance, compliance, and security standards • Document processes, automation logic, and system dependencies clearly • Partner cross-functionally with Product, Engineering, and Operations to improve system reliability • Continuously identify opportunities to streamline workflows and improve operational scalability • Increased utilization and effectiveness of AI-enabled workflows • Reduced variability in execution across Operations and Intelligence teams • Reduction in manual operational tasks through automation • Increased use of AI-driven insights in operational decision-making • Clear, actionable intelligence delivered to leadership • Faster, more consistent adoption of new processes and tools

Responsible for the development, implementation and maintenance of Seattle Children’s regional network contracts and ensuring all agreements and amendments are processed efficiently, accurately and in compliance with organizational policies and standards. Manages department contract workflow, including but not limited to, tracking contracts against renewal/expiration dates, initiating updates, drafting documents, coordinating internal/external/legal reviews, obtaining signatures, and storing documents and communications. Identifies and implements process improvements in collaboration with Regional Network leadership. Required Education and Experience Bachelor’s degree in Business or a related field. Minimum five (5) years experience, with related experience such as project management, contract management, or healthcare admin/analysis. Required Credentials n/a. Preferred Master's degree in health care administration or business administration. Experience with contracting and healthcare. Compensation Range $80,715.00 - $121,073.00 per year Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors. Benefits Information Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits. About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.

• Serve as top-level escalation for complex network/security incidents. • Lead major incident resolution, RCA, and post-incident improvements. • Ensure high availability, performance, and security of global platforms. • Provide deep expertise in routing/switching, LAN/WAN, SD-WAN, data center networking, firewalls, VPNs, etc. • Support hybrid cloud/on-prem connectivity. • Review and validate network designs, configurations, and implementation plans. • Drive monitoring optimization, automation, and reduced MTTR. • Collaborate with SRE and platform teams on reliability initiatives. • Coach mid-level engineers across global shifts.

About the Role: Grade Level (for internal use): 07About the Role: The Team: The associate will be part of a dynamic team, responsible for all onboarding, data research, and processing functions on the Loan Operations Team which primarily supports ClearPar users and their system functionality needs. In this position, you will gain exposure to an exciting financial market and interact daily with our clients of varying levels of seniority. This is an exciting opportunity to learn about finance, banking, syndicated loan market, and Software as a Services (SAAS) technology. Responsibilities and Impact: As an Associate, you are expected to support our clients and the business with operational duties and all trade support functions to ensure sufficient trade and syndicated facility data integrity. These include but are not limited to guiding clients thru our interface, creation of Primary and Secondary trades, managing closing of trades, accurate reviewing of the documentation, timely execution of requests from clients and daily review and action of control and exception reports. - Strict adherence to processing deadlines, quality-controlled operational processes, and LSTA standards for processing and closure of primary and secondary par loan transactions and/or trades. - You will be responsible for pro-actively identifying internal and external trade and system related issues effectively. This will also require the ability to work seamlessly with internal partners and management on resolution plans and/or additional escalations. - Your ability to capture and channel user feedback through proper communication and listening skills is imperative. You will be required to partner with leaders, peers, product associates, sales, and relationship managers on required projects to service our clients and facilitate the continuous improvement of our products and services. - You should be willing and able to cross train with neighboring divisions of the firm to provide an agile workforce capable of handling issues and engaging with joint clients. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $47,000.00 to $60,000.00. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here. What We’re Looking For: Basic Required Qualifications: - Bachelor’s Degree or equivalent work experience - Must be able to handle stressful customer situations with patience and poise - Ability to organize and prioritize complex issues and projects to completion - Able to demonstrate knowledge and experience in working with internet-based applications - Ability to think laterally, provide proper issue analyses, and question current processes - Eager to learn with strong analytical and problem-solving abilities - Proficient PC skills, especially in Microsoft Word and Excel Additional Preferred Qualifications: - Bachelor's degree (Finance, Economics, or related field) - Work experience within the financial and/or syndicated loan industry - Strong process improvement skills Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: - Health & Wellness: Health care coverage designed for the mind and body. - Flexible Downtime: Generous time off helps keep you energized for your time on. - Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. - Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. - Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. - Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- OPRTON203 - Entry Professional (EEO Job Group)