About the Role: Grade Level (for internal use): 07About the Role: The Team: The associate will be part of a dynamic team, responsible for all onboarding, data research, and processing functions on the Loan Operations Team which primarily supports ClearPar users and their system functionality needs. In this position, you will gain exposure to an exciting financial market and interact daily with our clients of varying levels of seniority. This is an exciting opportunity to learn about finance, banking, syndicated loan market, and Software as a Services (SAAS) technology. Responsibilities and Impact: As an Associate, you are expected to support our clients and the business with operational duties and all trade support functions to ensure sufficient trade and syndicated facility data integrity. These include but are not limited to guiding clients thru our interface, creation of Primary and Secondary trades, managing closing of trades, accurate reviewing of the documentation, timely execution of requests from clients and daily review and action of control and exception reports. - Strict adherence to processing deadlines, quality-controlled operational processes, and LSTA standards for processing and closure of primary and secondary par loan transactions and/or trades. - You will be responsible for pro-actively identifying internal and external trade and system related issues effectively. This will also require the ability to work seamlessly with internal partners and management on resolution plans and/or additional escalations. - Your ability to capture and channel user feedback through proper communication and listening skills is imperative. You will be required to partner with leaders, peers, product associates, sales, and relationship managers on required projects to service our clients and facilitate the continuous improvement of our products and services. - You should be willing and able to cross train with neighboring divisions of the firm to provide an agile workforce capable of handling issues and engaging with joint clients. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $47,000.00 to $60,000.00. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here. What We’re Looking For: Basic Required Qualifications: - Bachelor’s Degree or equivalent work experience - Must be able to handle stressful customer situations with patience and poise - Ability to organize and prioritize complex issues and projects to completion - Able to demonstrate knowledge and experience in working with internet-based applications - Ability to think laterally, provide proper issue analyses, and question current processes - Eager to learn with strong analytical and problem-solving abilities - Proficient PC skills, especially in Microsoft Word and Excel Additional Preferred Qualifications: - Bachelor's degree (Finance, Economics, or related field) - Work experience within the financial and/or syndicated loan industry - Strong process improvement skills Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: - Health & Wellness: Health care coverage designed for the mind and body. - Flexible Downtime: Generous time off helps keep you energized for your time on. - Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. - Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. - Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. - Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- OPRTON203 - Entry Professional (EEO Job Group)

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're looking for a curious, detail-obsessed Operations Associate to join our research function. You'll be the foundation of our sourcing engine, building the company lists, candidate pipelines, and market intelligence that power every search we run. This is a great entry point into technical recruiting for someone who loves research, thrives in a structured environment, and wants to grow into a full sourcing role over time. - Build and maintain targeted company lists based on search criteria like industry, headcount, funding stage, and tech stack - Research companies across job boards, LinkedIn, Crunchbase, and other tools to identify hiring patterns and talent signals - Compile and organize candidate long lists to support active searches - Track and update sourcing data to ensure pipeline accuracy and freshness - Assist with outreach logistics including sequencing, follow-up tracking, and inbox management - Identify patterns and surface insights from research to help our team prioritize the right targets Qualifications - 1 to 2 years of experience in a research, operations, or administrative role (recruiting exposure is a plus, not a requirement) - Highly organized with strong attention to detail - Comfortable working across multiple tools and tabs without losing track of the big picture - A natural researcher who enjoys digging until they find what they're looking for - Clear written communication and an ability to summarize findings concisely - Self-starter mentality with the ability to manage tasks independently in a remote environment Benefits - Work directly with founders building meaningful companies - Remote-first, flexible environment - Tight-knit team where your work has direct impact - Exposure to a diverse range of technical hiring challenges across industries

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Chenega Agile Real-Time Solutions (CARS) is seeking a NOSC Analyst Dayshift Lead to provide support in rotation for FCC systems. The lead technician will use monitoring tools to identify/analyze problems or incidents in the enterprise networks, applications, servers, or other infrastructure. Be responsible for a small team of technicians and provide oversight, training, and support. - Provide technical support for hardware, software, and network issues - Monitor the Enterprise infrastructure, including applications and services - Work within the incident management process, implementing best practices - Perform initial diagnosis and drive service restoration - Engage internal and external support teams for incident resolution - Coordinate the resolution of IT-related outages and issues - Notify affected customers and track the progression of resolution - Provide on-call availability and support a variety of shifts - Maintain and update support tickets and documentation - Escalate issues as necessary per SOPs - Deliver outstanding customer service and follow-up - Supervisory Responsibilities - Other duties as assigned Qualifications - Bachelor’s degree with a background in Information Technology (through coursework or extracurricular experience); OR - High school diploma or GED and 6+ years of relevant experience (post-secondary education may be substituted for experience on a year-for-year basis) - Must be a U.S. citizen and able to obtain Public Trust Clearance - Preferred Qualifications: Experience with ServiceNow Incident, Problem, and Change Management (Desired) Requirements - Ability to provide rotating site support (24x7) to ensure system issues are identified and resolved, minimizing operational impacts - shift work is required in a high-paced environment - Panama Night Shift 6 am to 6 pm (2 on / 2 off / 3 on / 3 off) - Hands-on experience designing, integrating, validating, and implementing infrastructure monitoring and management solutions - Practical experience with Splunk, SolarWinds, Dynatrace, or other infrastructure monitoring and management platforms - Knowledge of network infrastructure, devices, and other IT systems - Excellent oral and written communication skills - Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals - Excellent skills in Microsoft Word, Excel, and other Office applications - Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired - Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it Benefits - Broad range of benefits offered - Positive and supportive culture encouraging team members to do their best work - Well-being programs and flexibility for healthy, centered, confident, and aware living - Opportunities for professional development and skill sharpening

• Manage and lead a team of NOC technicians, ensuring efficient 24/7 operations. • Manage priority incidents while overseeing technicians and reporting results to customers and management. • Provide reports on key performance indicators (KPIs) for the department and ensure expectations are met. • Ensure all automated alerts and related cases are addressed according to service level agreement (SLA). • Mentor and train team members, fostering professional development and enhancing their technical knowledge. • Hold team members accountable for achieving established KPIs and take proactive measures to address any performance deficiencies. • Oversee the complete employee life cycle within the NOC, including hiring, setting performance goals, conducting reviews, providing feedback, implementing improvement plans, and taking appropriate disciplinary action according to established procedures and company policies. • Build and maintain a robust operational structure that supports 24/7 operations adhering to established SOPs. • Ensure departmental growth and scaling to meet evolving needs. • Continuously improve overall department performance through collaborative efforts with the Director to refine SOPs and formulate strategic initiatives. • Performs other related duties as assigned.