Gruve

• Develop, test, and maintain software solutions supporting AI-driven applications. • Write clean, scalable, maintainable, and efficient code. • Collaborate with cross-functional teams to design and deliver high-quality software solutions. • Troubleshoot, debug, and optimize applications for improved performance and reliability. • Participate in code reviews and follow software engineering best practices. • Learn and apply emerging technologies, AI development methodologies, and modern engineering practices. • Contribute to continuous improvement initiatives within software development processes.

• Support business users across Finance, Manufacturing, Procurement, Supply Chain, and Logistics modules as applicable. • Provide Level 2/Level 3 functional support for BAAN/Infor LN ERP applications. • Monitor application health, performance and availability to ensure business continuity. • Coordinate with infrastructure, database and vendors for issue resolution and system maintenance. • Support application enhancements, upgrades/patches, deployments and configuration changes. • Perform RCA and recommend preventive measures for recurring issues. • Maintain application support documentation, KBs and operational procedures. • Plan, coordinate and facilitate User Acceptance Testing (UAT) activities. • Work closely with business to define test scenarios, test data requirements and acceptance criteria. • Coordinate with business users and project or end-user teams for test execution. • Track defects, share findings, validate fixes, and support production readiness. • Act as Incident Controller during critical and high-priority (P1/P2) incidents. • Coordinate cross-functional technical teams to restore services within agreed SLAs. • Drive timely incident resolution and ensure communication with business stakeholders. • Conduct Root Cause Analysis (RCA) reviews and track corrective actions. • Support daily IT operational activities across multiple business functions. • Monitor service health and application performance.

Role Description Global operational authority for Major Incident & Problem Management across enterprise IT. Leads critical outage response, governs ITIL processes, drives infrastructure stability, and mentors regional Incident Controllers across APAC, EMEA, and NLAM. Acts as single point of operational control ensuring rapid restoration, technical coordination, executive communication, and elimination of root causes. Key Responsibilities - Global Major Incident Leadership: - Command Sev1/Sev2 enterprise-wide outages and multi-region technical bridge calls. - Make real-time, risk-based decisions, provide executive updates and escalate vendors as needed. - Chair PMIRs within 24 hours and ensure corrective/preventive actions. - Incident & Problem Management Governance: - Standardize global incident classification, escalation, and priority frameworks. - Audit records, enforce ITIL compliance, integrate Incident, Change, and Problem processes. - Define communication protocols and ensure SLA/OLA adherence. - Technical Oversight & Problem Management: - Guide cross-domain resolution: network, security, cloud, virtualization, storage, databases, middleware, SaaS. - Validate root causes, challenge temporary fixes, and sponsor automation/resilience initiatives. - Lead RCAs, approve reports, maintain Known Error Database, and track remediation programs. - Operational Command & Team Leadership: - Lead regional Incident Controllers and NOC teams, establish 24x7 coverage, RACI models, and handover best practices. - Mentor teams and serve as escalation for unresolved P1/P2 incidents. - Executive Communication & Service Resilience: - Deliver concise updates on impact, risk, recovery, ETA, and preventive actions. - Interface with Service Owners, Business Relationship Managers, and senior IT leadership. - Own KPIs (MTTR, incident frequency, SLA compliance, vendor performance) and drive stability improvement initiatives. Qualifications - Bachelor’s degree in information technology, Computer Science, or related field. - ITIL Foundation (minimum); ITIL Intermediate/Expert preferred. - 8+ years of experience in Incident and/or Problem Management in a global enterprise environment. - Experience managing major incidents across multi-region infrastructure environments. - Strong understanding of infrastructure domains (Network, Cloud, Server, Database, End User, Applications). - Experience working with third-party managed service providers. - Proven ability to operate in a 24x7, high-pressure environment. - The candidate must be comfortable working in a contract-based role. Preferred Qualifications - Strong leadership in high-pressure and major incident situations. - Excellent stakeholder communication at technical and executive levels. - Solid analytical and root-cause analysis skills. - Effective decision-making, prioritization, and governance discipline. - Ability to drive accountability across globally distributed teams. - Experience collaborating across APAC, EMEA, and NLAM time zones. - Willingness to work in a 24x7 global support environment (Strictly Night Shift / General PST Shift). - Availability to join major incident calls outside standard business hours as required. Benefits - Culture of innovation, collaboration, and continuous learning. - Commitment to building a diverse and inclusive workplace.

• Provide L1, L2, and L3 network support for enterprise network environments. • Monitor, troubleshoot, and resolve network incidents within agreed SLAs. • Diagnose and resolve issues related to LAN, WAN, WLAN, VPN, DNS, DHCP, and routing/switching. • Configure, maintain, and support Cisco routers, switches, and wireless infrastructure. • Perform network health checks, maintenance, upgrades, and configuration changes. • Support firewall connectivity and basic network security troubleshooting. • Create and maintain technical documentation, incident reports, and knowledge base articles. • Work directly with clients to resolve technical issues and provide timely status updates. • Collaborate with internal teams and third-party vendors during incident resolution and planned maintenance. • Participate in on-call support and scheduled maintenance activities as required.

• Design, refine, and optimize prompts and prompt pipelines for LLM-based applications. • Build structured prompt frameworks (few-shot, chain-of-thought, role prompting, tool prompting). • Evaluate AI outputs for accuracy, bias, hallucination, and reliability. • Work with engineering teams to integrate prompts into APIs and AI products. • Develop prompt libraries and reusable templates for various use cases. • Run experiments to benchmark prompt strategies across different LLMs. • Create guardrails and evaluation methods for safe and consistent AI responses. • Collaborate with product, data science, and engineering teams to improve AI performance.

• Rapidly prototype applications using AI-assisted coding tools • Build and iterate on LLM-powered applications and workflows • Use tools like Cursor, Claude Code, GitHub Copilot, Windsurf, Replit AI, etc. • Design and integrate MCP servers, APIs, and AI agents • Develop lightweight full-stack applications using modern frameworks • Experiment with prompts, workflows, and AI orchestration patterns • Collaborate with product and UX teams to turn ideas into demos quickly • Optimize developer productivity through automation and AI tooling • Stay current with emerging AI engineering trends and frameworks

• Rapidly prototype applications using AI-assisted coding tools • Build and iterate on LLM-powered applications and workflows • Use tools like Cursor, Claude Code, GitHub Copilot, Windsurf, Replit AI, etc. • Design and integrate MCP servers, APIs, and AI agents • Develop lightweight full-stack applications using modern frameworks • Experiment with prompts, workflows, and AI orchestration patterns • Collaborate with product and UX teams to turn ideas into demos quickly • Optimize developer productivity through automation and AI tooling • Stay current with emerging AI engineering trends and frameworks

Role Description We are seeking a skilled IoT Communication Full Stack Developer to design and deliver scalable, secure, and high-performance applications that enable seamless communication between IoT devices/systems, backend platforms, and user-facing applications. The ideal candidate will have strong full stack development experience with a solid understanding of IoT communication protocols and real-time data processing. This role requires close collaboration with cross-functional teams to build reliable, enterprise-grade IoT solutions that meet business and technical requirements. Key Responsibilities - 5-10 Years of Experience in Design, develop, and maintain end-to-end full stack applications supporting IoT device communication/Desktop application along with data integration using AWS Cloud. - Implement and manage IoT communication using protocols such as MQTT, HTTP/HTTPS, WebSocket, AMQP, or CoAP. - Develop scalable backend services and APIs for device data ingestion, processing, and integration. - Enable real-time and near real-time device-to-cloud and cloud-to-device data flows. - Build intuitive and responsive web interfaces for monitoring, visualization, and device control. - Integrate IoT solutions with cloud services, databases, message brokers, and enterprise systems. - Ensure secure communication through authentication, authorization, encryption, and certificate management. - Implement cybersecurity best practices across remote access, endpoint management, cloud infrastructure, and application layers. - Build platform independent desktop application to collect telemetry of the connected devices and transmit them to AWS cloud using SDKs. - Build secure protocols for Remote Desktop/Command execution to install software patches and manage Windows machines at customer locations via the cloud. - Monitor, troubleshoot, and optimize application and communication performance. - Participate in Agile development processes, including sprint planning, reviews, and retrospectives. - Create and maintain technical documentation, design artifacts, and deploy documentation. - Implement CI/CD pipelines and ensure code quality through automated testing, code reviews, and peer validation. Qualifications - Proven experience as a Full Stack Developer delivering production-grade applications using Angular.js, Node.js, Python/C++/Rust, SQL and/or NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB, Cosmos DB). - Experience in developing platform independent application desktop application for telemetry data collection. - Hands-on experience with IoT communication protocols (MQTT, REST/HTTP, WebSockets, AMQP, AWS IOT SDKs). - Experience designing and consuming RESTful APIs and event-driven architectures. - Solid understanding of secure application and data communication principles. - Hands-on experience in deploying application using CI-CD pipelines, using GitHub, GitActions, Dockers, Docker-Compose. - Experience working in Agile/Scrum delivery environments. - Bachelor’s degree in computer science, Engineering, Information Technology, or equivalent experience. Preferred Qualifications - Familiarity with message brokers and streaming platforms such as Kafka, RabbitMQ, or cloud messaging services. - Experience with system monitoring, logging, and observability tools. - Exposure to edge computing, device lifecycle management, and firmware update processes. - Experience working in enterprise, security-focused, or compliance-driven environments. - Experience with cross-compilation and multi-platform build systems / legacy migration projects. - Background in medical device regulations (IEC 62304, ISO 13485) or other high-compliance industries. - Candidates from IIT (Indian Institute of Technology) are preferred. Benefits - At Gruve, we foster a culture of innovation, collaboration, and continuous learning. - We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work.

• Architect and own the MCP server ecosystem across Bio-Tech / Healthcare enterprise application portfolio • Build production-grade MCP servers in TypeScript and Python with OAuth 2.0, RBAC, and audit logging • Define tool schemas, versioning standards, and multi-agent orchestration patterns • Integrate MCP servers with SAP, Salesforce, D365, Smartsheet, Jira, Microsoft Graph API, and other business applications as per business need • Design the tool invocation and RBAC model for AI virtual employees and internal copilot personas • Align architecture with Bio-Tech / Healthcare AI Security Reference Architecture and EU AI Act compliance (Aug 2026) • Maintain an MCP server registry and contribute to internal Claude AI Launchpad enablement • Mentor AI & Automation Developers on MCP patterns and agentic integration best practices

Role Description 当社では、大規模建設・インフラ関連プロジェクトを統括する テクニカルリーダー（土木・建設） を募集しています。 - ゼネコン、設計事務所・設計エンジニアリング会社、行政機関など、社内外の関係者と密接に連携 - 設計内容の理解、工程管理、許認可対応、施工推進まで、エンジニアリング・建設プログラム全体を一貫してマネジメント - 大規模案件の推進経験を持ち、構造・土木分野に関する深い専門知識を活かして、品質・コスト・納期・安全を高水準で実現 Qualifications - 土木工学、構造工学、建築工学または関連分野の学位、もしくは同等の実務経験 - 大規模建設プロジェクトまたはインフラプロジェクトのマネジメント経験 - ゼネコン、設計会社、行政機関との調整・折衝経験 - 構造工事および土木工事に関する深い実務知識 - 設計内容を理解し、施工フェーズまで一貫して落とし込める能力 - 工程管理、コスト管理、品質管理、安全管理に関する実務経験 - 複数のステークホルダーを巻き込みながらプロジェクトを推進した経験 - 日本語での高いコミュニケーション能力 Requirements - 許認可取得、行政協議、条例・法規対応に関する知識 - データセンター、産業施設、公共インフラ、エネルギー関連施設等のプロジェクト経験 - 一級土木施工管理技士、技術士、RCCM、または関連資格 - 英語での業務対応力 - 設計変更管理、クレーム管理、契約管理の経験 - ゼネコン、エンジニアリング会社、インフラ関連企業等での勤務経験 Benefits - 勤務地：大阪府（リモート勤務可） - 雇用形態：契約社員または業務委託（応相談） - プロジェクト対応に伴い、顧客先およびプロジェクト現場への出張が発生する場合があります。 Company Description Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.