• Provide strong, dynamic leadership that mentors, develops, and guides team members to achieve Customer Satisfaction goals. • Oversight and Direction of the Help Desk. • Ensure the Customer Support Team is adequately trained and knowledgeable on all technologies supported by KPI. • Be the focal point for our partners, holding them accountable for delivering highly dependable solutions and response times when called upon. • Work with Field Service Director and team to provide prompt field service to our customers when required. • Responsible for the development and administration of annual department budgets to attain business goals with operational stability • Act as the trusted advisor, both internally and externally, to ensure targets and profitability goals are met. • Leverage KPI’s Management Executives and other senior Business Unit Leadership when appropriate, to strengthen client relationships. • Build and manage influential customer relationships via cadence calls and post-incident reviews.

Role Description Do you enjoy helping people and solving problems along the way? A leading global automotive and transportation organization is looking for motivated Customer Support Specialists to join its team in Greece. In this role, you will support users of a well-known commercial vehicle and mobility services platform, assisting them with service requests, account-related questions, and vehicle- or order-related inquiries. You will play a key role in ensuring customers receive clear, efficient, and reliable support throughout their service journey. Join an international and fast-paced environment where customer experience is at the heart of everything, and where your support helps customers feel confident and well taken care of. - Managing incoming customer interactions via phone, chat, and email - Assisting customers with service requests, order updates, modifications, and billing-related questions - Supporting users with account access and profile-related inquiries - Providing accurate information about services, policies, and operational procedures - Handling customer concerns in a professional, solution-oriented, and empathetic manner - Ensuring a high level of customer satisfaction by delivering timely and clear support Qualifications - Fluency in Danish and English, both written and spoken - Strong communication skills and a service-oriented mindset - Good problem-solving abilities and attention to detail - Ability to stay calm and professional when dealing with time-sensitive or complex situations - Previous experience in customer support, automotive services, logistics, or technical support is considered an advantage - Interest in automotive, transportation, or digital service platforms is a plus Benefits - Competitive monthly salary plus two additional salaries per year - Relocation package including flights and accommodation - Referral program with attractive bonuses for recommending friends - Private health care benefits and access to various discounts - Comprehensive paid training delivered by certified instructors - Engaging company events, community initiatives, and social responsibility projects - Free online Greek language courses - Modern offices with comfortable break areas and a positive working atmosphere - Employment with a Great Place to Work–Certified company that values diversity and inclusion Company Description This role offers an excellent opportunity to build an international career within a global automotive technology environment, develop valuable customer service skills, and grow professionally in a supportive and inclusive workplace that promotes equal opportunities for everyone.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Evernest is seeking a motivated, proactive and highly organized Property Manager to oversee the day-to-day operations of a residential portfolio. The Property Manager’s primary responsibility is owner satisfaction which requires excellent communication and impeccable coordination. - Provide outstanding service to our property owners. - Partner with cross functional teams and oversee day-to-day operations of residential properties including leasing, rent collection, and maintenance. - Ensure that all properties are in compliance with local, state, and federal regulations. - Partner with our Property Services team to coordinate with technicians, contractors and vendors for maintenance and repair work. - Manage budgets and financial records for the properties. - Execute portfolio level operations in line with company targets and KPIs. - Dispatch field team members to conduct inspections of properties to ensure they are in good condition and well-maintained. - Develop and implement policies and procedures to improve the efficiency and effectiveness of property management. - Stay up-to-date on local market trends and competitor activity. - Drive financial performance by maximizing NOI. - Prepare additional reports as required by the Regional Manager, Executive Director, Partners, or Owners. Qualifications - Bachelor's degree is preferred. - Must have an active real estate license in either OR or WA. - Minimum of 3 years of experience in single family or multi-family property management. - Occasional travel will be required to Oregon as needed. Benefits - Uncapped professional development opportunities, including weekly company-wide sessions focused on both personal and professional growth. - Substantial health, dental, and vision coverage to keep you and your family well taken care of. - Enjoy unlimited PTO, plus 8 paid company holidays — because balance matters. - Weekly company-wide Q&A sessions with our CEO and leadership team — your chance to connect, be recognized, and have your voice heard. - Weekly team meetings dedicated to process improvement, collaboration, and solving real challenges — your ideas matter. - Quarterly check-ins focused on growth, empowerment, and constructive feedback— because we want you to thrive, not just survive. - Base salary + opportunity to earn additional incentives up to 20% of your base salary if KPIs are met. Core Values - Win Together – Without sacrificing our core beliefs, we will always put the Team (our Owners, our Residents, and each other), first. - Do the Right Thing - We will always be honest with each other, our residents, and our owners. - Own the Outcome – We will continuously strive for the best way to serve our Owners. - Embrace the Grind – We are committed to whatever it takes to lease your home to a well-qualified tenant. - Grow Daily – Our team of professionals commits themselves to daily disciplines both inside and outside the office.

Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. What We Do Customer Service Representatives may be found in service-related call center or non-call center environments. Employees perform a host of customer service duties such as receiving inquiries and requests from the general public, real estate agents/brokers or other agencies. The type of request is influenced by the business segment. For example, escrow branches will manage escrow-related calls, insurance businesses may receive policy or claims related inquiries, and other groups may receive technical-related questions. Interface with customers typically by web-based application, email, or telephone to address queries/problems. Use computerized systems for tracking, providing status, information gathering, and/or troubleshooting. These jobs are generic for broad applicability across the organization and do not have assigned clients. HOW YOU’LL CONTRIBUTE - Interfaces with customers to resolve 1st and 2nd tier/escalation customer service calls/queries/problems. - Verifies contacts and account information. - Examines customer problems and implements appropriate corrective action to respond to customer requests. - Escalates queries/requests for action as appropriate to Supervisor and/or appropriate party/field locations for immediate action. - Maintains and creates logs, reports, records, and files. - Investigates, coordinates, and tracks a wide range of customer issues and problems. - Makes proactive calls to determine accounts requiring close attention, identifies problems and works through to resolution. - May interface with offshore call center to answer questions on process or specialized situations - May prepare customer billings, answer questions about billing, and coordinate resolution of billing issues with collections and/or other departments. - May do order fulfillment. Receive orders, reconcile information, update systems, and follow up with customers. - Other duties as assigned WHAT YOU’LL BRING Required Education, Experience, Certification/Licensure - High School diploma or equivalent required - Generally, has 2+ years of generally related customer service experience KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) - General knowledge of assigned area’s products and customer service activities. - Proficient MS Office skills - Must be able to navigate a computerized data entry system or other relevant applications. - Strong verbal and written skills - Customer Service skill including adaptability, attention to detail, patience, and problem solving. COMPLEXITIES & IMPACT - Calls and issues are predominantly routine, but may require deviation from standard screens, scripts and procedures. - May assess needs and suggest/promote alternative products and services. - Works under general supervision - Follows established company/department guidelines/procedures and may make recommendations to department policies and procedures. - Errors are easily detected and corrected but may cause moderate loss of time or customer/user dissatisfaction. SUPERVISION RECEIVED OR EXTENDED - No responsibility for the supervision of others Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed. Pay Range: $17.69 - $23.56 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.