Blu Recruitment Agency

Role Description Do you enjoy helping people and solving problems along the way? A leading global automotive and transportation organization is looking for motivated Customer Support Specialists to join its team in Greece. In this role, you will support users of a well-known commercial vehicle and mobility services platform, assisting them with service requests, account-related questions, and vehicle- or order-related inquiries. You will play a key role in ensuring customers receive clear, efficient, and reliable support throughout their service journey. Join an international and fast-paced environment where customer experience is at the heart of everything, and where your support helps customers feel confident and well taken care of. - Managing incoming customer interactions via phone, chat, and email - Assisting customers with service requests, order updates, modifications, and billing-related questions - Supporting users with account access and profile-related inquiries - Providing accurate information about services, policies, and operational procedures - Handling customer concerns in a professional, solution-oriented, and empathetic manner - Ensuring a high level of customer satisfaction by delivering timely and clear support Qualifications - Fluency in Danish and English, both written and spoken - Strong communication skills and a service-oriented mindset - Good problem-solving abilities and attention to detail - Ability to stay calm and professional when dealing with time-sensitive or complex situations - Previous experience in customer support, automotive services, logistics, or technical support is considered an advantage - Interest in automotive, transportation, or digital service platforms is a plus Benefits - Competitive monthly salary plus two additional salaries per year - Relocation package including flights and accommodation - Referral program with attractive bonuses for recommending friends - Private health care benefits and access to various discounts - Comprehensive paid training delivered by certified instructors - Engaging company events, community initiatives, and social responsibility projects - Free online Greek language courses - Modern offices with comfortable break areas and a positive working atmosphere - Employment with a Great Place to Work–Certified company that values diversity and inclusion Company Description This role offers an excellent opportunity to build an international career within a global automotive technology environment, develop valuable customer service skills, and grow professionally in a supportive and inclusive workplace that promotes equal opportunities for everyone.