• Supports maintain an engaging Intranet presence, featuring an ‘Idea Center’ for employee suggestions, open position announcements, and welcome messages for new team members, fostering a strong internal community and open communication. • Support recognition programs to celebrate employee achievements and milestones, including ‘Impact Player of the Week’ and awards that align with the company’s cultural values, leveraging the Intranet, LinkedIn, and targeted communications for broad recognition. • Lead the company’s Employee Appreciation initiatives, developing a continuous platform for team member appreciation and celebration, and coordinating special events to acknowledge team contributions throughout the year. • Supports articulate, and actively promote the company’s culture, focused on a people-first approach and service quality, ensuring alignment across all levels of the organization. • Collaborate with the Culture Club to address feedback from engagement surveys, driving initiatives to improve workplace satisfaction and engagement, and facilitating cultural alignment and evolution based on employee feedback. • Assists the strategic creation, editing, and distribution of content for both internal and external communications, ensuring clarity, engagement, and consistency across all platforms, including web, email, and social media. • Partner with internal trainers to promote growth and development opportunities.

Position Summary Ramsey county is currently hiring a motivated and innovative Communication Associate in our Communications & Public Relations Department. The eligibility list created by this vacancy may be used to hire other vacancies in the department or County. The Communications Associate in this role will directly provide strategic communications support to the county’s Community & Economic Development (CED) department whose mission is to improve the quality of life for individuals and families by: - Maintaining the existing housing stock  - Expanding homeownership and affordable housing opportunities - Installing safe infrastructure - Remediating brownfield sites - Redeveloping under-utilized properties - Strengthening businesses - Navigating economic development resources - Encouraging job growth Responsibilities include creating engaging, accessible communications materials, including both print and digital media content, and developing strategic communications campaigns to support CED programs and initiatives. This position will also provide communications support to Housing Stability which administers and coordinates emergency supportive services to individuals and families experiencing sheltered and unsheltered homelessness or housing instability.  To create educational and informational materials to promote the county’s programs, services, events and facilities; to assist with the creation, presentation, and maintenance of content about a specific department or service team's programs on the county’s public and internal websites and social media channels; produce fliers, brochures and other printed and electronic materials, including graphic design and production activities; arrange and take photographs and/or video; arrange and produce public relations and communication activities; ensure materials created by other staff or vendors meet county branding and plain language standards; and to perform related duties as assigned. The Communications Associate supporting CED will be part of the Economic Growth & Community Investment (EGCI) communications team within Communications & Public Relations. Led by the EGCI Public Information Officer/Communications Manager, the EGCI communications team is a collaborative and support group that works closely with the rest of the Communications & Public Relations department to support county departments.  To view or print a copy of the complete Ramsey County job (class) description for this position, go to: Job Descriptions. Once at this page, you can browse the alphabetical list or search for a job description. Flexible Workplace This position is identified under the designation of ‘flex work eligible’, meaning that the employee can formally opt to be in-office full-time or work a flex schedule in which at least two-days per week are performed in office and other days can be performed in a remote-first environment. Regardless of selection, the position carries expectations regarding on-site responsibilities and will require schedule flexibility beyond the minimum expectations set forth in the county’s flexible workplace policy. To view Ramsey County’s Flexible Workplace policy, go to: Flexible Workplace policy Examples of Work Performed - Facilitate the creation, expansion, and maintenance of content about a specific department or service team's programs for both public and internal communications through collaboration with professional department staff. - Prepare narratives, graphics/layouts and images for use in print and electronic publications. - Solicit stories and write content for the county’s intranet site, public website and social media channels.  - Assist in developing presentations to be used in briefing departmental or county personnel, elected officials, and the community about specific projects, events or activities. - Assist in promoting and organizing programs and events. - Design and produce brochures or other promotional and educational publications, signs, displays and materials for the department through the use of desktop publishing software and other methods. - Design and collaborate on multi-media communications. - Create and manage online customer surveys and forms. - May answer phones, and perform other tasks, such as keyboarding, filing and providing information to other employees, the public or vendors, either orally or in writing. (The work assigned to a position in this classification may not include all possible tasks in this description and does not limit the assignment of any additional tasks in this classification.  Regular attendance according to the position’s management approved work schedule is required.) ESSENTIAL FUNCTIONS: 1, 2, 3, 4, 5, 6, 7. Minimum Qualifications Education:  Bachelor’s degree in English, visual/graphic design, communications, journalism, marketing or a closely related field. Experience:  None. Substitution: Equivalent combination of education and related experience. Certifications/Licensure: None. Exam/Screening Process Information The examination process will consist of the following section with each section weighted as indicated: - Training and Experience Rating = 100% The examination for Communications Associate will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating.  The rating on this supplemental questionnaire will depend on your answers to the questions – do not mark “see resume” or “see work history” as a response. Please answer all your questions clearly and completely.  Failure to respond could affect your score and final rank on this examination. Eligible List:   The names of all applicants who have submitted a completed application and passed the examination/screening process shall be placed on the eligible list for an employment opportunity as a Job title. This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Applicants will remain on the list for 60 days or until hired, whichever occurs first. A notice will be sent to applicants at the time the eligible list is posted. Veteran's Preference:  This is a classified position requiring an open, competitive selection process.  Veteran's Preference points will be applied after a candidate passes the examination process.  Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application. Criminal Background Checks:  All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.  E-Verify Participation:  Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Ramsey County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9. Equal Opportunity Employer:  Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin. Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives to be equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide, will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved. To print a paper application for this posting click Paper Application. You will need to print this posting AND answer the supplemental questions associated with this exam and submit them with your completed paper application. For further information regarding this posting, please contact Kim.Henry@co.ramsey.mn.us

The ACLU seeks an Undergraduate Media and Communications Strategy Intern in the Communications and Marketing Department of the ACLU’s National office in New York City or Washington D.C. This internship can be remote or hybrid. Qualifying applicants must currently be matriculated undergraduate students or an equivalent combination of education and/or experience and must be based in the U.S. for the entire duration of the internship.    The Team: The ACLU communications department creates, maintains, and expands message narratives to engage our supporters and other target audiences, to help protect and expand civil liberties and civil rights, and also illustrate the value and impact of the ACLU’s transformational work. Through our messaging, engagement with newsmakers, our written content, creative branding, and visual identity, we encourage support for the ACLU and help to build a more perfect union. What You’ll Do: The media and communications strategy intern will work on a wide array of civil liberties and civil rights issues, including, but not limited to advocacy and litigation around free speech, immigrants' rights, national security, privacy and technology, reproductive rights, voting rights, and criminal justice reform. The intern will contribute to creating and expanding message narratives and will use strategic communications to help bring attention to ACLU cases and advocate for policies we care about. Interns will get experience on social media, media relations, storytelling, and more. Your Day to Day - Contribute to the day-to-day functions of the communications department, including writing internal and external-facing materials such as press releases, talking points, social media posts, blogs, digital content, and media advisories - Build media expertise by researching and building lists of key reporters, editors, producers, and bookers from a wide array of national and local publications - Help increase coverage of ACLU issues and messages by crafting and sending pitches to news media on ACLU campaigns and projects - Monitor news and media trends, including tracking press clips - Engage in research projects that can help inform multi-faceted communications plans, which include goals, audiences, messaging, and media relations strategies   What You’ll Bring: - Completion of at least the first year of an undergraduate degree in communications, public relations, journalism, political science, or a related field - At least one semester (or equivalent) internship or work experience in the following areas: journalism, public relations, communications - Experience drafting press releases, blogs, social media posts, or other digital content strongly preferred - Exceptional writing and editing skills - Avid news reader; familiarity with news media and online platforms, as well as the latest trends in media - Familiarity with best practices in communications and public relations - Familiarity with Associated Press style or media relations software such as Cision or Meltwater is a plus  Future ACLU-ers Will: - Be committed to advancing the mission of the ACLU - Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives - Be committed to work collaboratively and respectfully toward resolving obstacles and conflict Internship Logistics: - Location: Our internship program offers a limited number of remote or hybrid intern positions. This internship is full-time from our New York City or Washington D.C. office and can be remote or hybrid. - Time Commitment: Full-time (35hours/week) - Internship Duration: Full-time internships span 10 consecutive weeks. This internship has a start date of: May 26th or June 8th - Stipend: A stipend is available for students who are lawfully authorized to work. Arrangements can be made with educational institutions for work/study or course credit. - Below are the stipend rates: - $20/hr for undergraduate students or equivalent experience Priority Application Deadline: March 23, 2026  While there is a priority deadline, our project is committed to reviewing all applications on a rolling basis until the closing of posting. Why the ACLU: For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBTQ+ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people. Our Commitment to Accessibility, Equity, Diversity and Inclusion   Accessibility, equity, diversity, and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. For us diversity, equity and inclusion are not just check-the-box activities, but a chance for us to make long-term meaningful change. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization – one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression and anti-racism internally as we are externally. Because whether we’re in the courts or in the office, we believe ‘We the People’ means all of us.  With this commitment in mind, we strongly encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law.  The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email benefits.hrdept@aclu.org. If you are selected for an interview, you will receive additional information regarding how to request accommodations for the interview process. In order to be considered for this position, all candidates must formally submit an application. The ACLU does not accept unsolicited calls or emails from candidates regarding their application status.

Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world. ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations. For more information about our services please visit clearcaptions.com. The kind of people we look for: - Versatile people who thrive on variety and challenge - Excited about working in a fast-paced environment. - Innate problem solvers who want to grow in a flexible, collaborative culture. - Takes initiative, pushes boundaries, motivated to innovate. - Individuals with a growth mindset who want to use their learning and relationship-building skills. - Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality. Position Summary The Senior Telecommunications Engineer designs, implements, and leads the ongoing operation of carrier-grade telecommunications systems that underpin ClearCaptions’ real-time communications services (voice and associated multimedia). This role owns telecom connectivity and interoperability across carriers and platforms, with a strong focus on SIP signaling, media quality (RTP), SBC configuration, routing, resiliency, and operational readiness. This is a senior, hands-on role responsible for complex problem solving, technical direction, and improvements that reduce incident frequency and improve service performance across both VoIP and PSTN interconnects. This is a Remote/Work from Home position reporting to the Senior Manager, Technology Operations & Reliability. What You Will Do Carrier, Interconnect, and Routing (Ownership) - Lead design and operation of telecom connectivity including SIP trunking, peering, failover, and routing policies across VoIP and PSTN-connected services. - Own carrier/vendor technical relationships for turn-ups, migrations, escalations, outage management, and postmortems. - Manage numbering and routing components where applicable (DID inventory, routing patterns, and DNS/ENUM/NAPTR-related behaviors). - Drive improvements for carrier feature interactions impacting customer experience (call treatment, failover behaviors, routing edge cases). IMS Platform Support (Operations & Reliability) - Support IMS-aligned call/session control and interoperability, partnering with Architecture/Engineering/vendors for changes impacting session control and routing behavior. - Troubleshoot IMS-related signaling and service issues spanning IMS call flows, subscriber/service dependencies, and interconnect boundaries. - Support IMS-adjacent integrations such as SBC edge behaviors and operational telemetry requirements tied to service KPIs/SLOs. - Establish and maintain operational standards for IMS-related changes, including runbooks, escalation paths, test plans, and change validation. SBC / Signaling / Media Engineering (Expert-Level) - Serve as SME for Session Border Controllers (SBCs): security, normalization, NAT traversal, fraud controls, and multi-vendor interoperability. - Troubleshoot end-to-end call paths spanning VoIP and PSTN, including carrier handoffs, signaling normalization, codec/media interworking, and complex one-way/no-audio scenarios. - Establish standards and repeatable methods for SIP/SDP/RTP troubleshooting, quality analysis, and remediation. - Improve call quality through QoS practices, jitter/loss analysis, packet captures, proactive tuning, and performance baselining. Reliability Engineering, Observability, and Incident Leadership - Partner with SRE/Operations to define and mature monitoring, alerting, dashboards, SLOs, and runbooks for telecom services. - Lead or coordinate major incident response for telecom-related outages, including rapid triage, stabilization, and cross-team communication. - Drive RCAs and corrective/preventative actions with measurable outcomes (fault reduction, MTTR reduction, quality improvements). - Lead reliability initiatives: redundancy design, capacity planning, load/performance testing, DR validation, and change-risk reduction. Security and Compliance Support - Implement and validate secure signaling and media (TLS, SRTP) and boundary protections aligned to security policies. - Support regulatory and accessibility requirements relevant to telecom services (e.g., E911 and RTT considerations where applicable). Automation, Documentation, and Technical Leadership - Build/guide automation for operational tasks (routing updates, health checks, regression test calls, config validation, reporting). - Create and maintain clear documentation for architectures, configurations, troubleshooting procedures, and vendor/carrier handoffs. - Mentor engineers and raise team capability through knowledge transfer, reviews, and operational best practices. Qualifications - Bachelor’s degree in a Telecommunications systems, Information Technology or related field - 7+ years’ experience supporting telecommunications/VoIP environments (service provider, UCaaS, contact center, or similar), including ownership of production systems. - Expert knowledge of SIP, SDP, RTP and structured, repeatable troubleshooting methodologies. - Demonstrated experience working with both PSTN and VoIP technologies, including interconnect and interoperability scenarios (e.g., SIP trunking to PSTN gateways, PRI/SS7/SIGTRAN environments, numbering/routing, and call treatment behavior). - Experience with SBCs (Ribbon, Oracle/Acme Packet, AudioCodes, or similar) including complex normalization/interoperability scenarios. - Working knowledge of telecom-adjacent protocols/technologies as applicable: Diameter, SS7/SIGTRAN, DNS/ENUM, TLS/SRTP. - Solid understanding of PSTN concepts such as DIDs, CNAM, LNP, call routing, and carrier handoff troubleshooting. - Strong networking fundamentals (OSI model, routing basics, QoS/traffic classification). - Linux proficiency (bash, logs, packet tools) and comfort with troubleshooting toolsets (Wireshark, sngrep, Homer/HEP). - Excellent verbal and written communication skills, presentation, and problem-solving skills. - Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes. - Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment. - Preferred: Cloud networking experience (AWS), containers/orchestration (Docker/Kubernetes), and infrastructure-as-code (Terraform/Ansible). - Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality. - 100% Remote: Work-from-home environment with collaboration via modern virtual tools. - Reliable and predictable attendance. - Travel: Up to 10% as needed for vendor/carrier meetings, integrations, or key operational activities. - On-Call: This position may require on-call responsibilities, including occasional after-hours, weekend, and holiday coverage depending on business needs and incident severity. Compensation: $129,000 - $142,000 plus 5% determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. For details on our comprehensive benefits program, visit www.clearcaptions.com/careers to explore our total rewards package. Intrigued to learn more? When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us if we think there could be a fit and what next steps look like. ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. ClearCaptions does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship.