This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As the Senior Manager, Platform Engineering at Arc'teryx, you will be leading and managing multiple teams of Platform engineers in the design, development, maintenance and support of our platforms and systems. In this role, you will use your advanced technical skills and expertise in platform engineering to guide the teams and ensure that work is completed efficiently and meets our high standards. You will also play a key role in the technology strategy across the platform systems that enable our exceptional e-commerce guest experience via web, mobile and POS systems. Overall, your technical leadership and mentorship will be crucial in driving the success of our digital properties at Arc’teryx. - Providing direction and coaching to the platform development teams in all phases of the software development life cycle. - Attracting, retaining, and developing top talent to build a world-class platform engineering team. - Inspiring each team members’ creativity, problem-solving abilities and career growth. - Developing functional specifications and designs for future focused complex systems or modifying/maintaining existing complex systems. - Consistently reviewing the designs and code of team members, often in collaboration with software engineering managers, colleagues and architects to define and hold to industry standards. - Helping design, code, debug, test and support platform systems. - Partnering with leadership, product management and platform engineering managers to define a multi-year vision, strategy, and technical product roadmap and backlog. - Executing code analysis, requirements analysis, identification of code metrics, system risk analysis, and software reliability analysis. - Championing observability at scale in everything we do through logging, metrics collection, dashboarding, SLO/SLA/SLI and commitment to continuous improvement. - Remaining committed to a platform service-oriented design. - Executing performance tuning, improvement, balancing, usability, automation. - Working to support, maintain and document new and existing solutions. - Continuing to identify and evaluate new technologies for implementation. - Acting as a technical escalation point for the platform engineers or architects on teams. - Ensuring the team are knowledgeable and available to provide platform support for software running in production 365/24/7. - Collaborating and contributing to the continuous improvement of Arc’teryx SDLC, Project and other methodology. - Remaining up to speed with new developments of platform capabilities to support our growing businesses. - Working with product managers and leadership on work resourcing by ensuring platform engineers are available at the right time, with the right skill set and aligned with priorities. - Checking in with product managers and technical leaders to ensure team performance and direction is on track to achieve project goals to scope, time and budget. Qualifications - 10+ years relevant experience with full stack development in an Agile/Scrum environment managing teams of 10 or more engineers. - Deep knowledge of observability and software operations including metrics, SLO/SLA, RCA and operational effectiveness. - Programming language polyglot, excelling in 2 professional languages. - Extensive knowledge of C++, C#, Java, or Golang coding and best practices. - Extensive experience with NoSQL databases at scale. - Extensive experience with Event systems like Kafka/RabbitMQ/EventBridge. - Extensive experience working in a Cloud first design environment with AWS, Azure or GCP. - Extensive experience in designing, building, deploying, debugging and supporting distributed systems in the cloud. - Understanding of caching, security, compute, I/O and storage in a cloud environment. - Proficient in designing, writing and maintaining automated user tests and unit tests. - Advocate for a schema-first approach, i.e. defining the API schema first before writing any code or implementing the APIs. - Experience building APIs, OAuth 2.0, headless solutions. - Experience working with cloud computing infrastructure, container solutions, and CI/CD pipelines. - Deep knowledge of Micro Services concepts and architecture. - Experience with caching, web Servers, load balancers configuration and management. - Deep knowledge of Event Driven Architecture and Domain Driven Design principles. - Great communication, problem solving, and documentation skills. - Self-starter who can work with minimal supervision and takes the initiative. - Proactive in identifying the root cause of issues and developing solutions. - Highly flexible and adaptable when faced with ambiguity. - Passion for work and outdoor activities. Requirements - $125,000 - $172,000 a year. - Individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. - The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience. - The range details reflect the base pay only and does not include our competitive bonus program and benefits that we offer. Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world.