Arc'Teryx

Your Opportunity at ARC’TERYX: As the Senior Manager, Asset Protection - Canada, you will play a critical role within the North America Retail team by supporting our employees and business operations in all aspects of risk and loss mitigation. In this role, you will lead the execution of Asset Protection best practices, policies, and programs within your assigned coverage area. You will work closely with retail store, field, and corporate leaders to identify opportunities, align on priorities, and establish consistent ways of working to achieve our collective goals. You will manage and maintain the physical security, shrink mitigation, and case management programs in support of the broader regional and global strategy. Additionally, you will serve as the primary point of contact all physical risk incidents and emergencies within your assigned area and support teams through the crisis response framework. This role can be hired remote. Business operations occur on PST time zone. Meet Your Future Team: The Asset Protection and Resilience team is responsible for the mitigation of risk and reduction of losses across the entire business. This team operates across Retail, eCommerce, Corporate Offices, and Supply Chain to ensure the safety and security of all Arc’teryx assets. The Asset Protection and Resilience team is tasked with continually improving the consumer and employee experience while mitigating risks through the implementation of tools, policies, and awareness. This team works closely with every function of the broader organization to achieve this mission. If you were in the Senior Manager, Asset Protection – Canada role now, here are some of the core activities you would be doing: - Driving the broader regional and global Asset Protection strategic initiatives within your market. - Collaborating with retail and cross functional partners to drive risk and loss reduction activities and programs. - Identifying and supporting areas of risk opportunity at the store, market, and regional level. - Conducting regular store visits as part of the shrink mitigation program, new store openings, high risk store support strategy, and other market support needs as identified with your retail partners. - Managing and maintaining incident reports, investigations, and other requirements in the Arc’teryx case management system. Are you our next Senior Manager, Asset Protection – Canada? - You have 8+ years of Asset Protection, Enterprise Resilience, or Corporate Security experience, preferably in the retail industry - You have advanced learning and development, such as a post-secondary degree in Criminal Justice, Occupational Safety, Security, or a similar business-related field - You have spent time in a government agency or military branch will be considered as a substitute in consideration of other qualifications - You have advanced certifications such as CFI, LPC, CLCP or other similar credentials - You have direct experience in shrink reduction programs, physical security solutions, and emergency response protocols - You have experience effectively communicating data in a way that enables strategic decision-making - You have excellent verbal and written communication skills - You are a strong advisor with the ability to build relationships and influence stakeholders at a global level - You have exceptional interpersonal and leadership skills and proven experience building high-performing teams - You are proactive in identifying the root cause of issues and developing solutions - You remain highly flexible and adaptable when faced with ambiguity - You effectively balance autonomy and collaboration - You inspire breakthrough thinking and continuous improvement - You seek the best (not always the easiest) solutions, with an unwavering commitment to do what is right - Your passion for your work is paralleled by your passion for getting outside and living it Candidates must have the ability to travel up to 50% of their working time. Compensation:The salary range for this role is CAD$125,000 - CAD$164,000. Total Rewards Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility. We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team. In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life: - Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP). - Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable. - Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore). - Family support - Parental leave top-up and a nesting period for new parents. - Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).  *Eligibility for certain programs may vary by role. Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As the Senior Manager, Platform Engineering at Arc'teryx, you will be leading and managing multiple teams of Platform engineers in the design, development, maintenance and support of our platforms and systems. In this role, you will use your advanced technical skills and expertise in platform engineering to guide the teams and ensure that work is completed efficiently and meets our high standards. You will also play a key role in the technology strategy across the platform systems that enable our exceptional e-commerce guest experience via web, mobile and POS systems. Overall, your technical leadership and mentorship will be crucial in driving the success of our digital properties at Arc’teryx. - Providing direction and coaching to the platform development teams in all phases of the software development life cycle. - Attracting, retaining, and developing top talent to build a world-class platform engineering team. - Inspiring each team members’ creativity, problem-solving abilities and career growth. - Developing functional specifications and designs for future focused complex systems or modifying/maintaining existing complex systems. - Consistently reviewing the designs and code of team members, often in collaboration with software engineering managers, colleagues and architects to define and hold to industry standards. - Helping design, code, debug, test and support platform systems. - Partnering with leadership, product management and platform engineering managers to define a multi-year vision, strategy, and technical product roadmap and backlog. - Executing code analysis, requirements analysis, identification of code metrics, system risk analysis, and software reliability analysis. - Championing observability at scale in everything we do through logging, metrics collection, dashboarding, SLO/SLA/SLI and commitment to continuous improvement. - Remaining committed to a platform service-oriented design. - Executing performance tuning, improvement, balancing, usability, automation. - Working to support, maintain and document new and existing solutions. - Continuing to identify and evaluate new technologies for implementation. - Acting as a technical escalation point for the platform engineers or architects on teams. - Ensuring the team are knowledgeable and available to provide platform support for software running in production 365/24/7. - Collaborating and contributing to the continuous improvement of Arc’teryx SDLC, Project and other methodology. - Remaining up to speed with new developments of platform capabilities to support our growing businesses. - Working with product managers and leadership on work resourcing by ensuring platform engineers are available at the right time, with the right skill set and aligned with priorities. - Checking in with product managers and technical leaders to ensure team performance and direction is on track to achieve project goals to scope, time and budget. Qualifications - 10+ years relevant experience with full stack development in an Agile/Scrum environment managing teams of 10 or more engineers. - Deep knowledge of observability and software operations including metrics, SLO/SLA, RCA and operational effectiveness. - Programming language polyglot, excelling in 2 professional languages. - Extensive knowledge of C++, C#, Java, or Golang coding and best practices. - Extensive experience with NoSQL databases at scale. - Extensive experience with Event systems like Kafka/RabbitMQ/EventBridge. - Extensive experience working in a Cloud first design environment with AWS, Azure or GCP. - Extensive experience in designing, building, deploying, debugging and supporting distributed systems in the cloud. - Understanding of caching, security, compute, I/O and storage in a cloud environment. - Proficient in designing, writing and maintaining automated user tests and unit tests. - Advocate for a schema-first approach, i.e. defining the API schema first before writing any code or implementing the APIs. - Experience building APIs, OAuth 2.0, headless solutions. - Experience working with cloud computing infrastructure, container solutions, and CI/CD pipelines. - Deep knowledge of Micro Services concepts and architecture. - Experience with caching, web Servers, load balancers configuration and management. - Deep knowledge of Event Driven Architecture and Domain Driven Design principles. - Great communication, problem solving, and documentation skills. - Self-starter who can work with minimal supervision and takes the initiative. - Proactive in identifying the root cause of issues and developing solutions. - Highly flexible and adaptable when faced with ambiguity. - Passion for work and outdoor activities. Requirements - $125,000 - $172,000 a year. - Individual pay is determined by factors such as job-related skills, relevant experience, education and/or training. - The upper end of the range is typically reserved for candidates with demonstrated expertise that is above job requirements or who bring exceptional directly transferable experience. - The range details reflect the base pay only and does not include our competitive bonus program and benefits that we offer. Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values. Leave it Better We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world.