• Provides timely, effective, and customer-focused HR issue resolution • Supports by responding to associates and management in a manner which demonstrates that associates are individuals, not transactions • Ensures strict confidentiality of all work and information • Maintains performance against established KPI's (Average Handle Time, Average Wait Time, Average Speed of Answer, escalation rates, abandoned calls, etc.) • Engages others as needed to resolve or escalate issues • Assists with development of knowledge articles for HR database • Provides follow up and status updates until resolution • Directs associates to additional resources, including documented information, reference materials and self-service tools • Anticipates users’ needs and removes barriers that hinder providing excellent service

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The HR Analyst Workforce Insights primarily uses analytic techniques to create insights HR Business Partners use in optimizing how our workforce supports strategic business outcomes. - Blends consulting and analytic skillsets to understand strategic goals of clients. - Uses both quantitative and qualitative analytic techniques. - Assembles existing data from HRIS, Learning, or Applicant Tracking systems. - Collects new data through interviews or survey instruments when necessary. - Develops cross-functional partnerships to create constructs such as Total Cost of Workforce or Risk of Exit model. - Communicates complex and nuanced results in an understandable manner to leaders and peers. - Creates complex statistical analyses and predictive models of workforce performance and outcomes. - Independently analyzes and communicates the impact of workforce programs on operational outcomes. - Creates analytical products based on business requirements using tools like Excel, SAS, R, SPSS. - Builds relationships with clients to understand business and workforce strategies. - Independently analyzes and combines data from disparate sources for meaningful analyses. - Researches and recommends targets for key metrics using benchmarks and internal data. - Communicates results of data analyses clearly using various mediums. - Collaborates with customers to understand operational processes and clinical documentation practices. - Makes recommendations to improve performance based on data understanding. - Acts as a change agent for advancing analytics and data-driven decision making. - Develops and executes analytic training plans. - Mentors and advises data analysts in understanding data sources and creating effective analyses. Qualifications - Master's Degree in Business, Healthcare, Statistics, or other related field. - Three (3) years of professional experience in workforce/business analytics, management consulting, organizational research, or strategic HR business partnership. - A combination of education and/or additional job-related experience may be substituted in lieu of the degree. Company Description CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. - More than 157,000 employees, including 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states. - Contributes more than $4.2 billion annually in charity care, community benefits, and unreimbursed government programs. - Creating a more just, equitable, and innovative healthcare delivery system.

• Own Core HR Operations (Day-to-Day) • Assist with end-to-end onboarding and offboarding for employees across engineering, hardware, operations, and go-to-market teams • Maintain clean, accurate employee records across HRIS, payroll, and benefits systems • Manage and process hourly employee timecards accurately and on time • Respond to issues as they arise with care, urgency, and practical problem-solving • Act as the liaison between employees and our leave management platform, monitoring ongoing leave cases • Serve as the contact for employee and manager questions around leave eligibility, timing, and pay • Stay on top of multi-state employment laws and adapt processes as requirements change • Assist with workers’ compensation claims and requests as needed • Develop and maintain HR policies and standard operating procedures that accurately reflect Standard Bots’ operating practices • Build lightweight processes that scale - knowing when structure is needed and when flexibility matters more • Build strong, trusted relationships with managers across technical and non-technical teams • Support benefits administration and open enrollment

Benefits: - 401(k) - Dental insurance - Health insurance - Training & development - Vision insurance 🌟 Service Facilitator (SF) Case Manager 📍MUST live in VA 🚙 Daily local travel to client homes 🎓 Degree Required: Nope! ❤️ Make a Difference Every Day At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives. If you’re compassionate, organized, and love the idea of making your community a better place—you’ll fit right in! 🚀 What You’ll Do - Hit the road (locally!) to visit clients in their homes. - Be the go-to guide for families navigating waiver programs. - Write up plans of care and assessments that actually make a difference. - Troubleshoot challenges like service authorizations, timesheets, and more. - Build lasting relationships with families built on respect, patience, and trust. - Work remotely from your laptop/tablet. 👀 What We’re Looking For - ✅ At least 2 years of experience supporting individuals with disabilities or the elderly. - ✅ No degree required (we care more about heart and experience). - ✅ Tech-savvy enough for email, docs, spreadsheets, portal navigation and video calls. - ✅ A valid driver’s license & reliable vehicle (no client transport). - ✅ Great communication—both written and spoken. - ✅ Able to pass a background check + provide 2 professional references. - ⭐ Bonus points if you’ve got Person-Centered Thinking/Planning training. 🎁 Perks & Benefits We’ve got you covered with: - Paid Training (we set you up for success!) - Paid Holidays - Memorial Day - Juneteenth - Independence Day - Labor Day - Columbus Day - Veteran's Day - Thanksgiving - Day after Thanksgiving - Winter Break: December 24th through January 1st - 1 Floater Holiday: 8 hours to be used on any day of your choice - Medical, Dental & Vision Insurance - Disability, Life, and AD&D—company paid! - 401K with Employer Match 💰 - EAP & Telemedicine Access - Flexible Spending Accounts & Dependent Care Options - Supplemental Insurance (Accident, Cancer, Critical Care & more) - Annual Tech & Auto Stipends 🚗💻 - Mileage & Cell Phone Reimbursement - Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more!) 🌟 Compassionate. Organized. Community-focused. If that sounds like you → Apply today at www.momsinmotion.net!