We are a fractional staffing company specializing in operations and marketing support for small and medium-sized businesses. We are looking for a Fractional COO to play a critical role in guiding our clients to optimize their operations and enhance overall business performance. Your expertise in brick-and-mortar operations will help our clients streamline processes, maximize efficiency, and drive growth. Working closely with diverse businesses, you will offer strategic insights and actionable plans tailored to their unique needs. Key Responsibilities: - Analyze existing operational processes and identify areas for improvement to enhance efficiency and profitability. - Develop and implement operational strategies that align with our clients’ business goals. - Provide guidance on inventory management, supply chain logistics, and vendor relationships. - Collaborate with business owners to establish standard operating procedures (SOPs) that promote consistency and quality. - Oversee key performance metrics and make data-driven recommendations for operational enhancements. - Mentor and train staff, ensuring alignment with operational objectives and a culture of continuous improvement.

Role Description Le poste est rattaché au responsable du service « Standard ». - Accueil et orientation des appels internes et externes arrivant sur le standard, en prenant en charge les appels complexes tout en respectant l’image de la CDC. - Gestion de la relation clients en étant à l’écoute et en répondant à leurs demandes. - Prise en charge des appels en anglais. - Mise à jour de bases de données numériques (répertoire électronique, base de données Alcatel,…). - Participation à des projets transversaux liés à votre activité, en fonction des évolutions futures de la direction. Qualifications - Expérience souhaitée dans le domaine de la gestion automobile. - Connaissance de la Caisse des Dépôts serait un plus. Requirements - Analyse/synthèse : identification d’éléments, prise de recul, choix pertinent de solutions. - Rigueur/méthode : organisé dans son travail, polyvalent, capacité à gérer l'urgence, respect des délais fixés et des règles de confidentialité et de déontologie, sens des responsabilités. - Autonomie. - Maîtrise des outils bureautiques et digitaux. Benefits - Plages fixes de travail de 5 heures par jour, pouvant s’étaler de 8h30 jusqu’à 18h00 avec roulement en fonction des semaines (matin/après-midi). - Pas de régime de récupération d’heures. - Poste ouvert catégorie B et C. Company Description Notre organisation est attachée à promouvoir au quotidien un mode de travail collaboratif.

Our organization is part of a long-established company that has focused on helping working families access financial protection programs for decades. With operations across North America and internationally, the company continues to grow and is currently expanding its remote team. In this role, you will assist individuals who have requested information about available benefits. The position focuses on providing clear guidance, answering questions, and helping people understand the options available to them through virtual communication. Key Responsibilities - Assist individuals with enrollment materials and confirm eligibility for available programs - Manage incoming phone calls and respond to customer inquiries - Follow up with individuals requesting additional information about coverage options - Provide clear explanations of available plans using digital presentation tools - Document interactions and maintain accurate records of client information - Continue developing knowledge of program updates, services, and procedures through ongoing training What We Offer - Comprehensive training and onboarding - Fully remote work environment - Competitive compensation with weekly pay - Performance-based bonuses - Opportunities for career growth and advancement - Health benefits available after the probationary period - A supportive environment that encourages work-life balance If you enjoy working with people, communicating clearly, and developing new professional skills in a remote setting, we encourage you to apply to learn more about this opportunity.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Government Insuring Specialist will audit and insure FHA & VA loans. An ideal candidate will have excellent customer service skills, will work with a team, and regularly interact with internal departments to ensure file completeness. The Government Insuring specialist will be organized, detail oriented, and understand government lending and requirements. - Work with a team responsible for auditing and insuring every funded government loan. - Ensures each loan satisfies FHA and VA requirements. - Prepare the insuring package to align with the specific agency requirements. - Ensures the pipelines is worked within insuring timelines. - Responsible for payments and refunds to VA and FHA. - Escalate deficiencies or Post Endorsement requests and ensure they are addressed timely. - Manages timelines for Escrow Holdbacks and EEM mortgages. - Works with the Post Closing team to assist in overflow activities. Qualifications - 2+ years of recent Government Insuring or Post Close experience. - Experience with FHA Connection and VA WebLGY. - Strong attention to detail. - Excellent time management and follow-up skills. - Ability to meet rigorous deadlines. - Excellent written and oral communication skills. - Able to work independently and support a team atmosphere. - Proficiency with all MS Office applications (Word, Excel, Outlook, etc.). - Professional demeanor and attire. Requirements - Compensation: $27 - $31/hr. Company Description GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.