• Lead the creation and expansion of IPS’s retail channel strategy, enabling sustainable brand growth and market penetration. • Develop and execute business plans to secure retail approvals, converting early concepts and pilots into scalable revenue streams. • Identify, evaluate, and cultivate strategic retail partnerships, innovation pilots, and solution-based opportunities aligned with customer and market needs. • Collaborate cross-functionally to ensure product, pricing, and go-to-market strategies are aligned to retail channel requirements. • Build and maintain trusted, long-term relationships with key retail accounts, including C-suite, senior leadership, buyers, and influencers. • Support key pursuits through design reviews, technical discussions, and value-engineering engagements that demonstrate IPS’s competitive advantage. • Represent IPS with external stakeholders—including agencies, consultants, and industry partners—who influence or enable retail sales. • Act as a senior commercial ambassador for the IPS brand, reinforcing credibility, trust, and value proposition in the market. • Serve as the internal subject matter expert for the retail channel, mentoring and supporting colleagues across sales, engineering, and operations. • Provide leadership and guidance to help position IPS competitively against HDPE alternatives, emphasizing innovation, performance, and total value. • Foster a culture of accountability, collaboration, innovation, safety, and continuous improvement within the commercial organization. • Contribute to the development of tools, playbooks, and best practices that support retail sales excellence.

• Develops content strategy across clients driving creativity, ideation, and innovation that lead to ownable consumer engagement opportunities • Supports the total content practice across the organization, inclusive of thought leadership, sharing of learnings, mentorship, and innovation efforts • Collaborates with cross-channel content creators and media brands and partners to identify, create, customize, and execute opportunities that deliver specific client goals across disciplines • Leads project execution, campaigns, integrated sponsorships, and content creation across various platforms

• Representing the organization, actively participating in local and global discussions about language technology development and uses, and raising the profile for the organization, its programs, and its goals. • Developing and maintaining relationships with key stakeholders, including funders. • Superior communication with external stakeholders to galvanize the community and donors to support the movement toward language equity • Effective and timely communication with the Board and dissemination of relevant information for the Board to function properly and to make informed decisions. • Overseeing the development and maintenance of solid financial planning and meeting financial and operational targets set. • Ensuring the integrity and compliance of the organization as per international standards. • Developing the strategic direction and leading implementation of CLEAR Global’s mission, bringing clarity, vision, values, and exceptional stewardship for these community resources. • Identification of trends and emerging social impact, particularly language technology. • Promoting a supportive and positive environment and culture that fosters personal responsibility and commitment to CLEAR Global’s goals and values. • Ensuring that CLEAR Global is a safe environment with a living Code of Conduct. • Leading by example

• Lead and develop a high-performing IT team of 8-10 FTEs while managing relationships with outsourced support providers. Set objectives, provide coaching, and conduct performance management. • Oversee IT operations across a mixed Windows and Mac environment within a Microsoft 365 ecosystem. Ensure system reliability, performance, and user satisfaction. • Manage identity and access management using Okta and Microsoft Entra. Ensure secure, efficient provisioning and access controls across the organization. • Drive AI initiatives including rollout planning, internal support enablement, and automation opportunities. Evaluate and implement AI tools to improve operational efficiency. • Own IT budgeting, procurement, and vendor negotiations. Manage vendor relationships, contracts, and cost optimization while meeting operational objectives. • Serve as a technical escalation point and hands-on contributor for complex infrastructure, cloud, and operational challenges. • Ensure service delivery excellence for end-user support, including oversight of help desk operations and service level management. • Partner with stakeholders across the organization to align IT services with business needs and priorities. • Develop and maintain IT policies, procedures, and documentation. • Evaluate and implement new technologies to improve efficiency and support organizational growth • Maintain a current IT roadmap aligned to business priorities and technology trends. • Coordinate with Security, Legal, and Compliance on regulatory obligations and technology requirements. • Champion IT best practices and provide training and guidance to end users.