• Build, mentor, and grow high-performing engineering teams. • Guide software and data engineers directly, while partnering with analysts to ensure output is accurate and actionable. • Create a culture of collaboration, innovation, and continuous learning. • Translate business and product requirements into clear technical specifications. • Oversee the design, development, testing, and deployment of scalable, secure systems for customer data, event capture, and attribution. • Champion best practices — Agile methods, code reviews, CI/CD, observability, and operational excellence. • Manage multiple projects and priorities, ensuring timely delivery of high-impact outcomes. • Work closely with product managers, marketing, sales, customer success, and data teams to align on requirements and deliverables. • Make strategic technology and process decisions that accelerate delivery and create measurable business value in customer acquisition, conversion, and retention. • Regularly collaborate with senior leadership on cross-functional initiatives that drive company growth.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a full-time remote position that can be located anywhere in the U.S. We are seeking an enthusiastic technology-driven Software Engineering Manager to lead product development teams. The ideal candidate will primarily identify as an engineer, ready to engage in hands-on development and excel in a managerial role. This individual will blend technical expertise with strategic vision, mentoring team members, leading projects, and driving innovation within the organization. Responsibilities - Supervise one or more teams of software engineers and data scientists in the design, development, testing, and operational support of software products - Manage and prioritize the technical backlog, maintaining oversight to ensure tasks are clearly defined, and seeing through to their satisfactory completion - Utilize technical knowledge to understand the team's work and provide effective guidance - Communicate effectively with team members, articulating goals, expectations, feedback, and directions clearly - Solve problems effectively, making key decisions under pressure and helping the team overcome obstacles - Manage team dynamics, handling conflicts, understanding each team member's strengths and weaknesses, and aiding in their professional growth - Align the team's work with the company's strategic goals, planning for both short-term and long-term objectives - Adapt to the evolving technological landscape, embracing new technologies and methodologies, and guiding the team through changes - Foster a positive work environment that promotes teamwork, creativity, and a commitment to quality Qualifications - Bachelor's degree in Computer Science, Software Engineering, or a related field. A master's degree is a plus. - A minimum of 7 years of experience in software development, with at least 1 year in a technical leadership or supervisory role - Strong technical understanding of the tools and technologies used in full-stack, cloud-native software development (C#, TypeScript, React, PostgreSQL/SQL Server, AWS) - Experience with test automation strategy and infrastructure, including modernizing legacy test suites and building CI/CD pipelines - Working knowledge of AI/ML concepts and cloud AI services — enough to lead technical teams, evaluate approaches, and make informed build-vs-buy decisions - Experience managing distributed or offshore engineering teams - A passion for technology and innovation, along with a commitment to product quality, operational excellence, and team growth - Exceptional leadership, communication, problem-solving, and project management skills - Ability to handle conflicts and manage people effectively - Strategic thinking, with the ability to align team's work with the company's goals - Adaptability, with an openness to change and the ability to lead a team through changes - Experience in the industry, with a good understanding of the development process, challenges, and best practices Key Qualifications - Prioritizes ruthlessly — balances competing demands across multiple domains and keeps the team focused on what matters most - Modernizes, not just maintains — has led teams through legacy system or test infrastructure transformation, not just greenfield builds - Leads data scientists without being one — fluent enough in AI/ML to earn technical credibility, sharp enough on delivery to keep things shipping - Turns production pain into strategy — sees patterns in escalations and connects them back to test coverage gaps and product improvements - Builds systems, not heroics — instinct is to fix root causes and invest in automation and team capability over personal firefighting - Leads distributed teams effectively — sets clear expectations, builds trust across time zones, and creates accountability without micromanaging Benefits - Medical, Dental, Vision - Health Savings Accounts / Flexible Spending Accounts - Life and AD&D Insurance - 401(k) - Tuition Reimbursement - An array of resources that encourage a lifetime of healthier living The expected base pay for this position ranges from $118,000 - $140,000 annually, and will be based on a number of additional factors including skills, experience, and education. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves driving innovative initiatives that harness chiller data for proactive service and maintenance solutions. - Support strategic focuses in fault detection, machine learning, and energy monitoring - Coordinate with cross-functional teams to deliver insights that minimize human intervention in chiller servicing - Lead cross-functional teams without direct supervision to drive the completion of digitalization programs - Coordinate and execute test programs to validate potential methods of reducing human intervention for servicing chillers - Analyze, design, modify, and troubleshoot mechanical sub-components and systems based on test data Qualifications - BS in Engineering, Data Science, or related field - 7+ years of experience with program management for a product - Experience in research environments and product development processes - Familiarity with digital technologies such as Connected Chillers, digital twins, AI, and machine learning - Strong understanding of technical concepts related to global air- and water-cooled chiller portfolios - Ability to work independently and possess a high drive for success - Go-getter attitude Benefits - Competitive salary range of $100,000 - $150,000 - Inclusive bonus plan based on individual and corporate performance - Comprehensive benefits package - Opportunity to work remotely for the right candidate Company Description

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today. We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. The Role AXS is seeking a Manager, Software Engineering who will not only lead engineers but also inspire them to build technology that powers unforgettable moments. In this role, you’ll guide the creation of features and services that span our entire ecosystem—from intuitive B2B applications to seamless payment systems to the powerful transactional engines that keep our global platforms running. Together with your team, you’ll design and deliver innovative, scalable solutions that bring fans closer to the events they love and set new standards for live entertainment technology. What Will You Do? - Manage 4-6 engineers, including coaching, mentorship and performance reviews - Continue to be hands-on in working with code, doing code reviews, and improving our software development practices - Partner closely with the Architecture, QA, Infrastructure, Ops teams to identify and push technical initiatives - Collaborate with Product, PMO, stakeholders, other  teams and peers to coordinate work, gather feedback and communicate updates - Make focused, operational decisions to execute against goals and project plans - Participate in recruiting and retention efforts What Will You Bring? - 5+ years of relevant, hands-on and technical leadership experience as a senior or lead software engineer - 3+ years of relevant people management experience with at least 3 direct reports - Strong skills and experience in systems design and full stack development with ReactJS, .NET and SQL - Deep understanding of the software development lifecycle and the tools used - Demonstrated ability to think critically and provide strategic insight and analysis to solve problems and make improvements - Experience working in a continuous integration and continuous delivery environment - Experience working with and deploying to AWS Bonus points if You Have - Experience with containers, AWS CodeBuild, Spinnaker, Terraform - Experience with logging, monitoring and alerting tools and best practices - Experience with high traffic and large-scale global consumer and enterprise software platforms - Ticketing industry experience Pay Scale: $134,400 - $199,800 Individual compensation is determined by skills, qualifications, experience, and market location. Bonus: This position is eligible for a bonus under the current bonus plan requirements. Benefits: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. *Employer does not offer work visa sponsorship for this position. What’s in it for You? - Extraordinary People – we’re not kidding! - Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world. - Opportunities for learning and leveling up through training and education reimbursement. Curious about the typical interview process for this position? Here's what to expect: - Round 1: 45-min virtual screening interview - Round 2: 45-min virtual Hiring Manager interview - Round 3: 60-min virtual Technical Interview - C# and Backend Coding - Round 4: 45-min virtual People/Product Management interview - Round 5: 45-min virtual Technical Interview - System Design - Round 6: 45-min Executive Interview *This schedule may be subject to change More about AXS AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. To learn more about our culture and values, visit: https://solutions.axs.com/careers/ More about AEG For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law. #LI-Remote