Job Closed
This listing is no longer active.
careers.homedepot.com
Instructional Design Supervisor
Location
United States
Posted
102 days ago
Salary
0
No structured requirement data.
Job Description
Instructional Design Supervisor
The Home Depot
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose The Instructional Design Supervisor leads the end-to-end strategy, development, and quality assurance of learning solutions for the Technology Support Center (TSC). This role manages a team of instructional designers and the project queue while providing guidance and mentorship to the design team to ensure excellence. This position oversees the creation of all deliverables including e-learning, virtual instructor-led materials, and job aids to ensure they are pedagogically sound, brand-aligned, and scalable. Beyond creative oversight, the Supervisor serves as a critical liaison between SMEs, Strategy, and Delivery teams to align learning assets with operational goals. By leveraging data-driven insights and advanced instructional design methodologies, this position drives continuous improvement in content effectiveness and accelerates the speed to proficiency for TSC associates. Key Responsibilities: - 40% Delivery & Execution: - Provides on-call support at Team Lead level in paging system - Documents, reviews and ensures that all quality and change control standards are met - Partners to resolve escalated technical and executive level issues - Acts as a SME for various aspects of the IT Support business to ensure knowledge base articles, training, and knowledge is shared across the Support Desk Services business for VPN/Connectivity, Networking/Firewall, Security/Virus, Training/Knowledge Mgmt, Change Mgmt, Microsoft, Telepresence, etc. - Engages, tracks, and partners with The Home Depot teams to build relationships and ensure root cause fixes are implemented - Leads and manages projects within the IT Support Teams; provides engagement, consultation, and direction for projects outside of the Support Desk - Drives alignment and improvement across the IT Support - - 30% Administration & Operations: - Monitors daily business operations; assigns and delegates work to the team to meet SLAs (e.g., HPSM inboxes, CMS L2 phone queue) - Creates reports to help run business needs (daily, weekly, monthly metrics; customer satisfaction surveys, SCCM reports, Top Issues) - Assesses sets, communicates, and drives standards in quality, call handling, troubleshooting, and problem resolution best practices; serves as a resource for more junior team members on how to approach or complete this task; holds team accountable to meeting these standards - Communicates regular pertinent product update information to keep knowledge current - 30% People: - Provides leadership, mentoring, and coaching to the team - Attracts, retains, and develops top talent - Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback - Acts as a proponent of best practices - Facilitates the onboarding and ramp up of new team members - Monitors and observes team performance Direct Manager/Direct Reports: - Typically reports to the Product Support Manager or Sr. Manager. Travel Requirements: - Typically requires overnight travel less than 10% of the time. Physical Requirements: - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: - Must be eighteen years of age or older. - Must be legally permitted to work in the United States. - Must be legally permitted to work in the United States Preferred Qualifications - 3+ years of experience in instructional design or adult learning, with at least 1 year in a lead role. A bachelor’s degree in Instructional Design, Education, or a related field is preferred. - Advanced proficiency with industry-standard e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate). Experience with Vyond and graphic design tools (e.g., Adobe Photoshop) for asset creation. - Proven ability to manage multiple complex design projects simultaneously. Strong leadership, coaching, and feedback skills focused on developing the talent of instructional designers. Excellent written and verbal communication skills for presenting design strategies and collaborating with internal stakeholders. - Solid understanding of the ADDIE model, SAM, or other instructional design principles. Knowledge of SCORM/xAPI standards for content publishing. Familiarity with the operational environment of a Technology Support Center is highly desirable. - Experience managing creative project queues and resource allocation within a fast-paced corporate L&D environment. - Proven track record of establishing design standards and performing final quality sign-off on diverse learning modalities (e-learning, job aids, video). Minimum Education: - The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: - No additional education Minimum Years of Work Experience: - 3 Preferred Years of Work Experience: - No additional years of experience Minimum Leadership Experience: - None Preferred Leadership Experience: - None Certifications: - None Competencies: - Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs - Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals - Collaborates: Building partnerships and working collaboratively with others to meet shared objectives - Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique - needs of different audiences - Customer Focus: Building strong customer relationships and delivering customer-centric solutions - Decision Quality: Making good and timely decisions that keep the organization moving forward - Develops Talent: Developing people to meet both their career goals and the organization's goals - Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives - Ensures Accountability: Holding self and others accountable to meet commitments - Manages Conflict: Handling conflict situations effectively, with a minimum of noise - Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement - Resourcefulness: Securing and deploying resources effectively and efficiently For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $70,000 - $140,000
Related Guides
Related Categories
Related Job Pages
More Learning and Development Jobs
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Program and Training Coordinator supports the onboarding and training of clinical and engagement staff. This individual works closely with subject matter experts to coordinate and deliver comprehensive training programs, ensuring staff are well-prepared to provide high-quality care and engagement services. The ideal candidate will have a strong background in clinical training, program coordination, and staff development, with the ability to create structured onboarding experiences that align with best practices and regulatory requirements. - Lead and manage the onboarding process for new clinical and engagement staff, ensuring a seamless transition into the organization - Coordinate and schedule trainings with subject matter experts (SMEs), ensuring that educational programs are aligned with clinical and operational needs - Develop and implement training materials, guides, and resources to support staff education and professional development - Ensure compliance with clinical training standards, accreditation requirements, and best practices - Track and monitor staff training progress, identifying gaps and areas for improvement - Facilitate orientation sessions and hands-on clinical training to support new hires in their roles - Collaborate with leadership and SMEs to continuously improve training programs based on feedback and industry trends - Maintain accurate training documentation and records, ensuring all staff meet necessary training and certification requirements - Provide support and mentorship to new hires and existing staff, reinforcing key learning objectives and protocols - Stay updated on clinical best practices, healthcare regulations, and training methodologies to enhance program effectiveness Qualifications - 5+ years of experience in clinical training, onboarding, or nursing education - Registered Nurse (RN) license preferred - Bachelor’s degree in nursing (BSN) or a related field (master’s preferred) - Strong ability to coordinate training programs and collaborate with subject matter experts - Excellent organizational and project management skills to ensure smooth training execution - Experience developing training materials, curriculum, and competency assessments - Strong communication and interpersonal skills to engage with new hires, trainers, and leadership teams - Ability to track and analyze training effectiveness, making recommendations for improvements - Familiarity with learning management systems (LMS) and training documentation tools - Passion for staff development, mentorship, and fostering a strong learning culture Benefits - Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry - Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc. - Remote work with multiple onsite sessions each year to maximize collaboration and team building - A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way - Meaningful work each day; we care deeply about our mission, our patients, and each other
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As the Design Intern at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. - Support the development of paid social, display, email, and web creative - Adapt and resize creative across multiple platforms (Meta, TikTok, YouTube, etc.), ensuring each asset feels native to its environment - Assist in evolving evergreen and campaign-based marketing assets - Assist with organic social content, including static posts and carousels - Contribute to concept development and creative brainstorming - Prepare production-ready files and resize/adapt creative across formats - Help maintain brand consistency across channels - Participate in creative reviews and team critiques Qualifications - Currently pursuing a degree in Graphic Design, Visual Communication, or related field - Strong design fundamentals (typography, layout, hierarchy, color) - Proficiency in Figma and/or Adobe Creative Suite - Portfolio showcasing digital work (social, web, email, campaign concepts, etc.) - Strong attention to detail and organizational skills - Comfortable receiving feedback and iterating quickly - Comfortable adapting a single idea into many versions across different platforms and formats - Interest in wellness, mental health, and mission-driven brands Requirements - Bonus: Have experience with motion design or light animation - Understand performance marketing or growth creative - Are curious about how design impacts conversion and engagement Benefits - The chance to build something that changes lives – and that people love - An awesome community of co-workers - Meaningful projects: Apply your education to real-world challenges through hands-on, impactful work that is both rigorous and rewarding - Growth & development: Expand your skills through mentoring, job shadowing, lunch & learns, and hands-on project work that supports your personal and professional growth - Dedicated support: Benefit from a manager and mentor who will provide ongoing guidance and support throughout your internship - The hourly rate for this position is $20 - $25 per hour
Online Middle and High School Science Teacher
Dwight SchoolDwight Global, the online program of the Dwight School network, was founded in 2014 with the goal of taking Dwight’s mission of igniting the spark of genius in every child and translating it into the cloud. Now with online students and teachers living in over 40 countries Recently named a top online school by niche.com Combining real-time video conference seminars, individual online tutorials, and optional residential experiences Provides the best elements of a day school, boarding school, and online school Community and Belonging At Dwight Global, we strive to ensure that our environment is welcoming — a place in which everyone can thrive — and an organization we are proud of. We recognize that this takes trusting relationships and ensuring that all individuals feel valued regardless of their backgrounds. We encourage diversity in all respects, including diversity of thought, and embrace innovation, and foster collaboration and growth. Dwight’s goal is to achieve and maintain equal employment opportunities. It is also the policy of Dwight Global to maintain a work environment free from discrimination based on race, color, religious creed, national origin, gender, sexual orientation, age, disability, genetic information, veteran/military status, marital status, or other status protected by federal or state law, with regards to any term or condition of employment.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Dwight Global Online School is seeking an experienced and innovative science teacher to teach virtual classes. - Teach science classes to middle and high school aged students - Experience teaching Physical Science, Biology, and Life Science preferred - Available to teach synchronous classes during evening Eastern Time hours - Classes will start in September 2026; course preparation begins in August 2026 Qualifications - Undergraduate and/or Graduate degree in Science Education, Science, or a related field preferred - At least three years of experience teaching middle and/or high school level learners - Experience working, teaching, and collaborating online preferred Company Description Dwight Global, the online program of the Dwight School network, was founded in 2014 with the goal of taking Dwight’s mission of igniting the spark of genius in every child and translating it into the cloud. - Online students and teachers living in over 40 countries - Named a top online school by niche.com - Combines real-time video conference seminars, individual online tutorials, and optional residential experiences Community and Belonging At Dwight Global, we strive to ensure that our environment is welcoming — a place in which everyone can thrive — and an organization we are proud of. - Encourage diversity in all respects, including diversity of thought - Embrace innovation, and foster collaboration and growth - Goal to achieve and maintain equal employment opportunities - Maintain a work environment free from discrimination based on various protected statuses
Curriculum Developers (multiple positions in various subject areas, grades 6-12)
Crimson EducationCrimson Education, a fast-growing company founded in 2013, aims to transform education by providing advanced technology and holistic advisory services that connect students and pro
Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives? Ready to shape the future of international language education? We're searching for a talented Curriculum Developer to build dynamic curriculum content within our Canvas LMS. You'll craft interactive, culturally rich digital learning experiences that help students become confident global communicators. This is a stipend-based, project-focused role with a flexible schedule, ideal for experienced educators and instructional designers who want to shape how students learn online. Subject Areas: English (Grades 11–12), Science (Grades 6–12), Math (Grades 6–12), Social Studies (Grades 9–12), World Languages (Grades 9–12). What You'll Do Design modular, tech-forward curriculum from the ground up, blending authentic texts, audio, video, and real-world cultural contexts across reading, writing, listening, and speaking. You'll collaborate with academic leaders and subject matter experts to create engaging lessons, rigorous assessments, and exam-ready practice materials that meet international standards. What You'll Bring - Bachelor's degree in Education, Instructional Design, or a relevant subject area (Master's preferred). - -- Experience developing curriculum for secondary courses (grades 6–12). - Proficiency with Canvas LMS or a similar learning platform. - Track record of integrating technology into educational content. - Strong understanding of US curriculum standards and virtual education pedagogy. Skills & Attributes: - Instructional design expertise for virtual learning environments. - Strong project management skills and ability to meet strict deadlines. - Clear, proactive communication and a collaborative working style. - Self-motivated, accountable, and responsive to feedback. - Ability to create intellectually rigorous, student-centered content. The Details - Stipend: $3,750 per course - Type: Independent contractor, project-based - Schedule: Flexible, with milestone deadlines to keep things moving Why This Role? You'll join a forward-thinking team reimagining virtual language learning for a global student community. Bring your expertise, creativity, and passion for languages — and help us build something exceptional. About Crimson Global Academy: CGA is a world-class online school delivering live, real-time learning to ambitious students around the world. With over 1000 students joining us from 65 countries, our vision is to unlock our students' limitless potential, together, for extraordinary futures. We are doing this by: - Igniting a passion for learning that accelerates academic performance and success regardless of age. - Fostering a global community that broadens students' perspectives and develops their skills to make a difference on the world stage. - Providing cutting-edge technology for teachers to launch students into their future while giving parents transparency into their child’s education. If you’re passionate about delivering personalized, impactful education in a flexible, one-on-one environment, Crimson Global Academy is the perfect fit for you. Join us in our mission to shape the future of learning—apply now! To learn more about our innovative approach, check out our newsletters and inspiring student success stories.
