• Strategic Technical Design: Lead the architectural design of HubSpot instances, ensuring data schema, custom objects, and property mapping aligning with the client's RevOps strategy. • Native Integration Management: Own the strategy and configuration of native integrations within HubSpot (e.g., Salesforce, Microsoft Dynamics, NetSuite, etc.). You must understand the logic of sync rules, field mapping, and conflict resolution. • Revenue Engine Optimization: Build lead scoring, advanced attribution, and automated hand-offs between Marketing, Sales, and Services. • Data Governance: Implement and enforce data hygiene standards, deduplication logic, and governance frameworks to ensure the CRM remains a "single source of truth." • HubSpot Implementation & Configuration • Business Process Mapping: Conduct technical discovery to map "Current State" vs. "Future State" processes, identifying technical bottlenecks in the revenue funnel. • Reporting & Analytics: Build complex RevOps dashboards that demonstrate clear ROI to stakeholders.

• Develop and execute quarterly strategies and 6-9 month roadmaps for digital customer success programs that drive product adoption, engagement, and retention for a large, scaled customer base. • Create scalable playbooks, automated workflows, and self-service resources tailored to customer segments, and influence departmental strategy through data-driven insights presented to senior leadership. • Oversee targeted digital communications and proactive outreach strategies to educate, guide, and support customers throughout their journey. • Establish processes for monitoring customer health, usage patterns, and engagement metrics to identify at-risk customers and expansion opportunities. • Empower your team to make autonomous decisions that enhance customer satisfaction, fostering a customer-first culture and ensuring customers maximize platform value. • Own forecasting accuracy for retention and growth within your team, using cohort analysis, trend analysis, and segmentation to improve renewal outcomes and identify systemic issues. • Define and track KPIs for digital customer success, continuously optimizing strategies based on data-driven insights and presenting decision-oriented recommendations to leadership. • Participate in budgeting and capacity planning, building models based on team performance and customer needs while making autonomous decisions about team objectives, processes, and resource allocation. • Act as a steward of your team's budget, considering margin and profitability in all decisions to maximize ROI. • Recruit, develop, and manage a high-performing team of Digital CSMs through regular 1:1s, performance reviews, coaching, and mentorship that reinforces ActivTrak's core values. • Partner with Product, Marketing, Sales, and other teams to ensure seamless customer experience, advocating for customer needs and influencing cross-functional strategy.

• Collaborate directly with global clients who are defining and solving real-world challenges using IonQ's trapped-ion quantum computers. • Understand customer technical needs and remove barriers to product adoption, enhance customer loyalty and retention, and boost satisfaction, while actively minimizing churn. • Expand IonQ’s user base by identifying real-world challenges for industry customers and creating workshops, challenges, and curricula that empower them to learn and apply quantum computing to drive value for their businesses. • Define new service offerings based on customer feedback and IonQ’s strategic business goals. Drive the successful execution and operation of these offerings. • Gain a deep understanding of our hardware and software capabilities to assist customers in optimizing performance. • Represent IonQ on standards bodies, government committees, quantum working groups, industry panels, and other relevant forums as needed. • Collaborate with Product Management, Product Marketing, Sales, and Engineering teams to provide valuable customer insights on product functionality, documentation, and educational materials. • Leverage Project/Program management skills to oversee multiple, interconnected projects and initiatives, aligning them with strategic organizational goals

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Donor Advisor, Major Gifts plays a pivotal role in advancing the Alzheimer’s Association’s mission by building and deepening relationships with high-impact donors committed to creating a world without Alzheimer’s and all other dementia. This fundraising professional will join a strategic and highly successful major gifts team raising over $60 million annually. The Donor Advisor, Major Gifts manages a strategic portfolio of major giving prospects, developing personalized cultivation, solicitation, and stewardship strategies that align donor passions with the Association’s mission priorities. The Donor Advisor collaborates closely with leadership and cross-functional teams to drive philanthropic revenue, expand the major-gift pipeline, and strengthen long-term donor engagement. The primary portfolio for this role will be based in the Upper Northeast, with additional regions assigned as needed. Responsibilities - Portfolio Management & Donor Strategy - Build, qualify, cultivate, solicit, and steward a personal portfolio of approximately 100–125 major donors and prospects. - Develop individualized donor strategies to deepen engagement and increase philanthropic investment aligned with Alzheimer’s Association priorities. - Assume responsibility for annual revenue and activity goals; meet or exceed assigned fundraising targets. - Develop and implement strategies to grow the major and strategic giving pipeline within the assigned chapters. - Build and execute comprehensive fundraising strategies for six- and seven-figure solicitations. - Collaboration & Internal Partnerships - Partner with chapter field leadership and staff to develop integrated donor strategies that enhance the donor experience and strengthen chapter, territory and organization wide fundraising. - Work collaboratively and strategically with colleagues across the Association to expand the pipeline of major and strategic gift prospects. - Serve as a trusted partner to senior leadership in donor strategy and high-level solicitations. - Data & Operations - Maintain accurate and timely CRM records to support strong data management and reporting practices. - Monitor, evaluate, and report on progress toward goals; use data insights to inform portfolio strategy. - Adhere to team processes, professional fundraising standards, and organizational policies. - Representation & Engagement - Represent the Alzheimer’s Association at donor meetings, events, community engagements, and networking opportunities. - Model professionalism, donor-centric practice, and the Association’s values in all interactions. Qualifications - Bachelor’s degree required; CFRE or advanced degree is a plus. - Minimum of 5 years of fundraising experience working directly with high-net-worth individuals and families. - Demonstrated success in cultivating, soliciting, and closing six- and seven-figure major gifts. - Strong strategic thinking, analytical skills, and ability to develop sophisticated donor strategies. - Exceptional verbal and written communication skills, with the ability to write and present with clarity and speed. - High emotional intelligence, strong listening skills, and the ability to engage effectively with diverse individuals and groups. - Proven ability to collaborate across functions and work effectively with senior leadership. - Ability to manage multiple priorities, meet deadlines, and adapt to evolving needs. - Demonstrated professionalism, discretion, and commitment to confidentiality. - Proficiency in CRM systems and data-driven portfolio management. - Willingness and ability to travel regionally and nationally, including overnight travel. Requirements - Position Title: Donor Advisor - Position Location: Remote Location Boston, MA. Ability to travel up to 50% of the time, dependent on assigned markets. - Full time: based on 37.5 hours per week minimum. - Position Grade: 510; estimated salary range: $103,000-$130,000. - Reports To: Sr Director, Major Gifts. Benefits - Comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, and generous Paid Time Off. - 12 annual holidays and Paid Family Leave. - Annual Cultural & Heritage Day and Volunteer Day of their choosing. - Gold standard 401(k) retirement plan. - Full time employees (37.5 hours/week) will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.