• Formación inicial en la plataforma ServiceNow, incluyendo módulos clave como ITSM, ITOM, CSM y Flow Designer. • Desarrollo de aplicaciones personalizadas dentro de ServiceNow usando JavaScript, Glide APIs, UI Policies, Client Scripts y Business Rules. • Participación en la configuración y mantenimiento de catálogos de servicios, flujos de trabajo y automatizaciones. • Apoyo en tareas de análisis funcional, ayudando a convertir requisitos del cliente en soluciones técnicas. • Resolución de incidencias y ejecución de pequeñas evoluciones bajo supervisión de un consultor senior. • Trabajo en metodologías ágiles (Scrum/Kanban): asistencia a dailies, refinamientos, retrospectivas, etc. • Documentación de desarrollos, configuraciones y procedimientos. • Colaboración con equipos multidisciplinares (desarrollo, funcional, QA) en proyectos reales para clientes multinacionales.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves leading ServiceNow projects and collaborating with various stakeholders to ensure successful implementation and administration of ServiceNow applications. - Leading ServiceNow projects, including interacting with clients and users to identify and translate functional requirements - Collaborating with ServiceNow development teams to design, develop, implement, and administer ServiceNow applications - Translating complex business requirements into technical designs and solutions using ServiceNow - Supporting ServiceNow projects by interacting with stakeholders to capture current state processes and pain points, and design future state processes - Maintaining frequent engagement with users and stakeholders throughout all phases of the overall project and development efforts - Collaborating closely with technical teams in their efforts to develop, configure, and enhance ServiceNow applications - Staying current with ServiceNow products, features, and industry trends to drive innovation - Conducting technical assessments and providing recommendations for improving existing ServiceNow implementations - Building functional work products such as process maps, design documents, and communications - Supporting functional product testing and training activities - Creating technical and functional documentation for ServiceNow solutions Qualifications - Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance - A Minimum of FOUR (4) years of ServiceNow or similar technology implementation experience - A bachelor’s degree is required - Agile, SCRUM, or SAFe certifications - Experience with Software Development Lifecycle methodologies, deliverables, and controls - Knowledge of ServiceNow Modules and capabilities such as GRC, SPM, and ITSM, as well as App Engine and Scoped Apps - Well-rounded technology consulting experience desired, including the ability to define requirements, lead client meetings, facilitate UAT, and conduct training - Experience working in an Agile environment - Ability to self-direct, prioritize, and manage multiple tasks and demands Requirements - Candidates with an Active "SECRET" or higher-level clearance are preferred - One (1) or more ServiceNow certifications (e.g., CSA, CIS, CAD) - Excellent verbal and written communication skills - Strong analytical, problem-solving skills - Ability to work effectively in a team environment - Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels - Heightened attention to detail - Knowledge of the capabilities of other low-code and no-code technology platforms, such as Power Apps, Power Automate, SharePoint, UiPath, Databricks, Salesforce, Power BI, and Tableau - Hands-on experience configuring ServiceNow solutions - General understanding of financial management aspects (i.e., financial operations, financial innovation, internal control, risk management, etc.), particularly in a federal environment Benefits - Medical, Rx, Dental & Vision Insurance - Personal and Family Sick Time & Company Paid Holidays - Position may be eligible for a discretionary variable incentive bonus - Parental Leave and Adoption Assistance - 401(k) Retirement Plan - Basic Life & Supplemental Life - Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts - Short-Term & Long-Term Disability - Student Loan PayDown - Tuition Reimbursement, Personal Development & Learning Opportunities - Skills Development & Certifications - Employee Referral Program - Corporate Sponsored Events & Community Outreach - Emergency Back-Up Childcare Program - Mobility Stipend

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The ServiceNow Risk Products Owner leads the development, configuration, integration, and operational support of ServiceNow IRM (Integrated Risk Management), GRC (Governance, Risk & Compliance), and TPRM (Third‑Party Risk Management) modules. Partnering closely with Risk, Compliance, Security, IT Operations, and business stakeholders, this role delivers scalable, automated, and compliant ServiceNow solutions that advance enterprise risk management and service delivery objectives. The ideal candidate is a hands‑on ServiceNow developer with deep platform expertise, a record of implementing risk‑centric workflows, and a passion for automation, data quality, and continuous improvement. - Collaborate with Risk and business stakeholders to refine and prioritize new demand. - Own the backlog and oversee the full development lifecycle for user stories—from definition to release. - Guide developers on platform standards and leading coding practices to ensure quality and maintainability. - Stay current on ServiceNow release features; assess impact and review enablement plans with stakeholders. - Triage, investigate, and resolve issues in alignment with enterprise SLAs, driving root‑cause fixes and continuous improvement. Qualifications - 7+ years of relevant experience demonstrating the following: - Proven experience as a Product Owner/Product Manager for ServiceNow IRM and/or TPRM, owning vision, roadmap, and backlog end‑to‑end for a mission‑critical domain. - Strong functional knowledge of ServiceNow IRM (Risk Management, Policy & Compliance, Issues Management, Audit Management) and Third‑Party Risk workflows. - Hands‑on ability to translate risk, compliance, audit, security, and vendor risk requirements into epics, features, and user stories, aligned to out‑of‑the‑box capabilities and guardrails. - Close partnership with ServiceNow developers/architects on configuration decisions while maintaining a product (not project) mindset. - Familiarity with regulatory/risk frameworks that drive IRM/TPRM implementations (e.g., SOX, SOC, HIPAA, GDPR, operational resilience, vendor cybersecurity risk). Preferred Qualifications - ServiceNow CSA and/or ServiceNow Certified Implementation Specialist – IRM or TPRM - Experience supporting highly regulated environments (healthcare, financial services, insurance, or large enterprise risk programs) - Micro‑certifications in ServiceNow AI, ITSM, ITOM, CMDB, or related disciplines Education - Bachelor’s degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience). Pay Range The typical pay range for this role is: $118,450.00 - $260,590.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Benefits - Affordable medical plan options - 401(k) plan (including matching company contributions) - Employee stock purchase plan - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! SUMMARY/OBJECTIVES The ServiceNow Developer position is responsible for creating technical designs from business requirements that detail the build and execution of the solution within the platform. The ServiceNow Developer must leverage their ServiceNow functional expertise and work with the ServiceNow team, Project Management staff, and key business stakeholders to develop enterprise business solutions for our internal and external customers aligning to Service Management best practices.   QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Employee must have in depth knowledge of the ServiceNow Platform including Architecture, Development, Configuration and Platform Security. Prior experience and/or understanding of Banking Processes and Workflow is a must. Bachelor’s degree in Business, MIS, Computer Science, or related field required. Training, management, ServiceNow Certification strongly preferred. PRIMARY RESPONSIBILITIES - Develop processes and applications on the ServiceNow platform that will provide operational benefit and efficiencies to further the strategies the Company. - Design and develop workflows, forms, scripts, and underlying logic using SCRUM / Agile methodologies. - Working with product owner (s), develop technical designs from business requirements that detail the build and execution of the solution within the platform. - Write functional requirements, develop test plans and address production issues. - Stay current on technologies that are required for platform support and development - Customize ServiceNow applications and facilitate rollout of both new applications and application customizations. - Perform ServiceNow implementation tasks including but not limited to: configuration, integration, testing, requirements gathering and solution design. - Perform system testing on production changes to ensure accuracy of processing prior to implementing changes in production environment. - Design, Implement, Maintain performance measurement systems to monitor and analyze trends associated with ITSM processes and service performance to ensure overall compliance - Research. Review and analyze the effectiveness and efficiency of processes and develop strategies for enhancing these processes in accordance with ITIL best practices and platform capabilities to enable continuous improvement. - Participate in, test, and support ServiceNow version upgrades - Create and update ServiceNow reports and dashboards - Conduct in-person and virtual training sessions for stakeholders as appropriate. - Participate in regular Agile Scrum processes. - Maintain and update documentation of processes supported, to include procedures. - Adhere to existing processes/standards/policies as set forth by the Company or other departments as these apply. - Critically evaluate business unit requirements, Strategic vision of the platform to develop design and architecture concepts. - Administer and monitor the development and functionality of the ServiceNow Software. - Effectively communicate insights and plans to cross-functional team members and management - Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs - Aid other employees by liaising with them through healthy and positive interactions - Continuously update skills by participating in professional training - Seek opportunities to improve skills through cross-training offered by the Bank - Serve as a back up to the other ServiceNow team members. - All other tasks, responsibilities, or duties, as directed by management   PROFESSIONAL - Support Sundown rule returning calls and emails before the end of the day, even if to let the inquirer know that you are working on the issue/request. - Establish effective relationships with Technology personnel, program and project managers, and other business partners. - Prioritize and manage own workload to deliver quality results and meet timelines. Ensure quality and accuracy of data and information is a priority. - Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest. - Continuously enhance knowledge/expertise in own area and keep current with trends/development and regulatory changes which may affect documentation or processes. - Possess and demonstrate effective communication skills/habits, both written and verbal - Ability to effectively absorb information from various sources, then analyze and examine data in detail in order to draw appropriate conclusions. - Strong customer service orientation OTHER DUTIES Accepts other duties as assigned.  Works with the Line of Business on projects surrounding the ServiceNow Platform. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. COMPETENCIES - Firm understanding of ServiceNow applications and modules - Information Technology experience required - Demonstrated ability to work in a fast paced and changing environment with short deadline - Proficient in all phases of the Application Development Lifecycle - Strong technical project management and / or leadership skills - Certified ServiceNow System Administrator - Expert knowledge of bank operations, technology, and their applications - Exceptional analytical and conceptual thinking skills - Maintain excellent verbal and written communication skills while interacting professionally with a diverse group of executives, managers, and subject matter experts - Excellent documentation skills - Excellent problem identification and resolution skills - Must be well-organized, accurate, and attentive to detail - Must be cooperative and willing to assist coworkers and customers on a regular basis - Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others - Must be able to remain composed under pressure and respond to customer and coworker concerns regularly - Exceptionally skilled at influencing and leading change - Excellent planning, organizational, and time management skills - Trainable, teachable, demonstrates continuous self-improvement - Self-Motivated with the ability to work with minimal supervision - Strong knowledge of SouthState Bank’s systems and software applications Qualifications, Education, and Certification Requirements - Education: Bachelor’s degree in Business, Information Systems, or equivalent Certified ITIL V3 practitioner - Experience: Minimum of 5 years of experience in ServiceNow Development Preferred - Knowledge: Firm understanding of ServiceNow applications and modules. - Expert knowledge of bank operations, technology, and their applications - Proven success in scoping, integrating, and implementing large projects. Knowledge and comprehension of JavaScript & HTML. Proficient in web front-end technologies such as JavaScript, HTML5 and CSS - Functional front-end development with technologies such as ReactJs or Elm - Familiar with modern JavaScript development tools such as Webpack and Babel - Experience designing, developing, and maintaining processes via ITSM - Certified ServiceNow Application Developer required or obtained within 6 months. TRAINING REQUIREMENTS/CLASSES - Annual regulatory and Compliance training - Additional training may be required, as needed PHYSICAL DEMANDS - Must be able to effectively access and interpret information on computer screens, documents, reports, and identify customers. - This position requires a large amount of time in front of a computer.  - SouthState reserves the right to modify its Remote Work Standards and Eligibility requirements at any time. - SouthState reserves the right to suspend Remote Work privileges at any time. WORK ENVIRONMENT - Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. - They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred.  - You agree that you will not provide child or adult care during hours of scheduled work. - Requirements are subject to change, as new systems and technology is delivered.   TRAVEL Travel may be required to various locations including conferences, vendors and other users. #LI-REMOTE In accordance with Colorado law: Colorado pay for this position is anticipated to be between $99,237.00 - $158,521.00 , actual offers to be determined based on applicant’s skills, experience and education. While the anticipated deadline for the job posting is 04-05-2026, we encourage you to submit your application as we may still consider qualified candidates beyond this date. Benefits | SouthState Careers Equal Opportunity Employer, including disabled/veterans.