Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago. Job Description Summary The Field Operations Manager plays an integral role in client support and account management through direct engagement with provision of services at the customers’ sites. This role works closely with multiple internal and external stakeholders to address daily client challenges, while identifying and executing opportunities to make meaningful improvements to client operations. What You'll Do - Improve the delivery of services to the client by observing and reporting on performance and experience from an on-site-user perspective, both customer and vendor - Provide the Operations team with local insight regarding the unique needs of customers in the assigned market and the nuances of doing business with local vendors - Represent Lessen in matters related to Fire/Life Safety, Environmental Health and Safety, and Disaster Recovery to mitigate the cost of unnecessarily expansive scopes of work - Provide administrative support for matters requiring in-person representation, such as dealing with municipal offices and being present for code inspections - Assure client leadership that Lessen is effectively resolving all facilities issues through local engagement on high priority issues, prior to client escalation - Enhance the effectiveness of Lessen's technology solutions through increased adoption by directly demonstrating the platform’s value to both customer and vendor - Build and maintain professional relationships with clients to gain an understanding of their operational needs; assist in the development and implementation of solutions to meet those needs - Proactively manage delivery of services to sites without permanent client employees such as vacant sites and off-premise ATM locations - Maintain cognizance of work being done by third party vendors at client sites such as new build construction projects, branch decommissionings, or other projects falling outside the Lessen scope of work; represent Lessen in the acceptance of such projects into the Facilities portfolio - Perform non-maintenance tasks related to facilities management as approved by the Director of Operations - Demonstrate Lessen's commitment to consistent high-quality service through scheduled and unscheduled quality assurance visits - In coordination with the Affiliate Relationship Management team, develop business relationships with vendors to achieve seamless, high-quality service and advantageous pricing - Communicate findings and recommendations based on client data clearly; couple insights with actionable conclusions to drive business decisions - Facilitate the flow of information among customers and affiliates in the field and the Lessen Operations team - Foster a positive team environment and may provide coaching or mentoring to team members - Ensures confidentiality and accuracy of internal and external data - Performs ad-hoc projects and other duties as assigned - This position is remote and requires up to 60% travel within the assigned geographic area of responsibility What You'll Need - Possesses specific knowledge of facilities management and general knowledge of building maintenance trades - Computer Skills: Proficiency in Microsoft Word, Excel, PowerPoint, Outlook required - 5+ years of experience in facilities management, maintenance management, or building maintenance trades require Why Lessen: · Competitive compensation · Health, Dental, Vision, Life, Disability options · 401K retirement savings plan · Paid vacation, federal and floating holidays · Maternity/Paternity Pay · Career advancement opportunities · All the tools you'll need to be successful Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Join Our Team as a Commercial HVAC Technician in Orlando, FL! Are you looking for a company that truly cares about your career growth and personal well-being? BGIS ITS is seeking a dedicated Commercial HVAC Technician to join our team in Orlando, FL. Why BGIS ITS? - Competitive Salary: Earn $30-$42 Per hour. - On-Call Pay: $150 per scheduled on-call shift - Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure - Paid Holidays: 7 annually (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas) - 401(k) Match: 5% employer contribution BGIS Kickoff Tech Program – Choose One: - $3,500 cash bonus - 40 additional hours of floating holidays - $1,250 technical training reimbursement Additional Perks - Company Vehicle: Take-home option available - Tech Tools: Company-issued cellphone and tablet - Annual Boot Voucher: Stay equipped with the right gear - Comprehensive Benefits: Health, life, and disability coverage - Corporate Discounts: Exclusive perks through ADP - Career Development: Ongoing technical training and certifications - Growth Opportunities: Clear paths for advancement and relocation About BGIS ITS: BGIS Integrated Technical Services (BGIS ITS) is a service-oriented company with a team of over 500 commercial field technicians in the US and over 7,000 globally. We joined the BGIS group in 2022, a global leader in integrated facility management services. Our focus is on delivering exceptional customer experiences and providing ongoing training and support to our technicians. Your Role: As a Commercial HVAC Refrigeration Technician, you’ll: - Conduct scheduled maintenance, service requests, repairs, and equipment changeouts. - Work with a support team including dispatchers, coordinators, supervisors, and technical resources. - Be equipped with a fully stocked service van, iPad, iPhone, and necessary PPE. Ready to Join Us? If you’re ready to be part of a team that values professionalism, care, and understanding, apply now and take the next step in your career with BGIS ITS. Primary Qualifications - At least 3-6 years of HVAC experience with demonstrated experience in Commercial HVAC Refrigeration systems. - Position is performed remotely; however, may require travel/driving to client locations for training, meetings and other in-person events. - Responsible for performing work in accordance with established processes and practices that comply with internal and external requirements including but not limited to environmental, health safety, security, and fire protection. - Flexibility to work overtime as needed with some travel required. - Physical Requirements: climb and descend ladders while carrying up to 30 lbs., lift up to 75 lbs. and maneuver in confined spaces i.e., crawlspaces, attics, etc. - EPA Certification required. - Must be willing to wear Personal Protective Equipment (PPE) - Must meet enhanced security clearance requirements. - Subject to drug, background, and driver’s license checks Skills - Service and install new heating, ventilation, and air conditioning systems. - Service and install new ice machines. - Do routine maintenance on ice machines and refrigeration. - Assess and troubleshoot commercial HVAC to determine required repairs. - Inspect and perform equipment repair and replacements. - Perform routine preventative maintenance and recommend preventative repairs to avoid unplanned downtime. - Respond to emergency service requests. - Provides observations about facility, facility mechanical conditions and deficiencies and provides recommendations for enhancement and repair. - Participates in and assists with facility-related projects. - Adhere to all safety policies and procedures. - Able to work on lite commercial equipment. - Excellent customer service skills - Completes paperwork in a timely manner. - Reports to job assignment and work in a timely manner - Ability to work with minimal supervision. - Experience with industry software preferable but not required. Benefits of Working with Millian Aire and BGIS. - Company Vehicle, Phone and Tablet provided. - Competitive Salary - Health, life, and disability benefits package - 7 paid holidays – New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Day after Thanksgiving, and Christmas - Corporate perks through ADP - 401K plan with employer match - Technical training and development opportunities - Growth and relocation opportunities Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-REMOTE #LI-JV1

Regional Service Manager- Atlanta, GA (Remote) Join BGIS – Where Your Career Thrives! Are you seeking a workplace that prioritizes your growth, values your individuality, and empowers you to succeed? At BGIS, we’re more than a company we’re a community dedicated to fostering innovation, delivering exceptional service, and creating opportunities for our team to shine. As a global leader in facility management and real estate services, we manage over 320 million square feet across 30,000+ locations in North America, Europe, the Middle East, Australia, and Asia. With a team of 6,500+ professionals, we’re committed to enabling innovation for our clients and supporting your career aspirations. We’re looking for a dynamic Regional Service Manager to join our team in Atlanta, GA (Remote). If you’re a motivated leader with a passion for driving excellence, this is your opportunity to make an impact! Why Choose BGIS? - A Company That Cares: We’re invested in your success, offering clear paths for career growth and professional development. - Flexible Rewards: Enjoy recognition and benefits tailored to your unique needs and lifestyle. - People-First Culture: At BGIS, you’re not just an employee you’re a valued partner in our mission to deliver outstanding service. About the Role As a Regional Service Manager, you’ll lead a team of skilled commercial service technicians across one of our U.S. districts, driving operational excellence and client satisfaction. You’ll play a pivotal role in managing service operations, fostering team engagement, and supporting business growth while upholding BGIS’s commitment to innovation, safety, and compliance. Key Responsibilities People Leadership - Lead, mentor, and develop a team of service technicians, fostering engagement, performance, and retention. - Oversee hiring, performance evaluations, and compensation recommendations. - Provide ongoing feedback and coaching to enhance team performance. - Ensure compliance with health, safety, and regulatory standards through training, toolbox talks, and incident monitoring. - Support team members with expert problem-solving and guidance. - Contribute to company-wide initiatives as needed. Regional Operations Management - Oversee dispatch functions, assigning repair tickets and projects to technicians for timely, high-quality completion. - Schedule and manage preventative maintenance and service tasks. - Review service and repair invoices for accuracy and efficiency. - Manage operational budgets, optimizing costs and resource utilization. - Collaborate with stakeholders to refine processes and implement standard operating procedures. - Ensure compliance with all applicable regulations and service level agreements. - Drive operational efficiencies by analyzing work volume and developing corrective solutions. - Work cross-functionally to deliver specialized support and seamless service. - Resolve operational issues with urgency to exceed client expectations. - Manage inventory to support service delivery. What We Offer Compensation & Benefits - Competitive Salary: $105,000 - $115,000 annually. - Bonus Potential: 5% Optimizer Annual Incentive Award (OAIA). - Travel Perks: $55 daily per diem and lodging provided for authorized out-of-town travel. - Generous Paid Time Off: Start with 88 hours, increasing to 168 hours with tenure. - Paid Holidays: 7 per year (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas). - 401(k) Match: 5% employer match to secure your future. Additional Perks - Company-issued cellphone and tablet for seamless work. - Annual boot voucher to keep you equipped. - Comprehensive health, life, and disability benefits package. - Access to corporate perks through ADP. - Robust technical training and career development programs. - Opportunities for career advancement and potential relocation. What You Bring Required Knowledge & Skills - Associate degree, equivalent training, or relevant work experience. - Minimum 5 years in a similar role with supervisory or management experience leading a team of technicians. - In-depth knowledge of commercial HVAC service. - Strong leadership skills to engage and motivate teams to achieve goals. - Excellent communication skills, including influencing, negotiating, and client-facing interactions. - Proactive problem-solving mindset with a focus on continuous improvement. - Strong relationship-building skills with internal teams, clients, and vendors. - Proficiency in Microsoft Office and related computer applications. - Self-motivated with the ability to multitask and manage independently. Licenses & Certifications - Certification or additional training in a relevant specialty is a plus. Physical Demands & Work Environment - Ability and willingness to travel frequently for meetings and job visits (reimbursement provided). - Valid driver’s license and access to personal transportation for work-related travel. - Reasonable accommodations available for qualified individuals with disabilities. Join Us Today! At BGIS, you’ll find a supportive environment where your leadership can shape the future of our operations and inspire a team to deliver exceptional results. If you’re ready to take your career to the next level with a company that values innovation and growth, apply now to become our Regional Service Manager in Atlanta, GA! For more information or to apply, visit our careers page or contact our HR team. Let’s build something extraordinary together! At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success! Visit us online at https://www.bgis.com/us/careers.htm for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-DW1

• Evaluates the overall technical operation of facilities within area of responsibility and takes corrective action as necessary to ensure equipment is functioning to the highest level of quality. • Install, maintain, and repair broadcast equipment (such as audio processors, mixers, microwave and satellite equipment) used in preparing and transmitting K-LOVE’s programming to the highest possible level of quality. • Regularly operate equipment that regulates the signal strength, clarity, and sound of K-LOVE’s broadcasts. • Maintain knowledge of applicable FCC rules and regulations and ensure all equipment within area of responsibility is operating safely and legally. • Proactively analyze and fix technical faults on equipment and systems to the component level. • Partner and communicate with contract engineers to resolve technical problems. • Evaluate work quality from contract engineers and assist in coordinating and reviewing contract engineer projects. • Proactively communicate and work with other staff to resolve technical problems. • From time to time, carry out work on non-broadcast equipment (such as electrical generators, air conditioning units, light fixtures, plumbing fixtures, etc.) as conditions dictate. • Make trips to sites, as required, performing installations or repairs; or company headquarters as needed for training or special projects. The length of these trips varies depending on the specific needs. • Maintain professional competency, knowledge and skills necessary to effectively perform job duties by taking personal responsibility for professional development and training. • If assigned, serve as Chief Operator/Engineer for one or more broadcast station(s). • Carry out other duties as assigned by supervisor.