🌟 Disability Claims Management—From Anywhere! 🌟 Lead with Impact. 🔹 Work remotely—your office, your vibe! 🔹 Empower a team and shape success 🔹 Make an impact in a role that blends strategy and service Join us as a Team Manager – Disability and lead a powerhouse team from wherever you are! You’ll oversee investigations, manage claims, and ensure timely resolutions while keeping everything aligned with company and client guidelines. Why Crawford? Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com. When you accept a job with Crawford, you become a part of the One Crawford family. Our total compensation plans provide each of our employees with far more than just a great salary - Pay and incentive plans that recognize performance excellence - Benefit programs that empower financial, physical, and mental wellness - Training programs that promote continuous learning and career progression while enhancing job performance - Sustainability programs that give back to the communities in which we live and work - A culture of respect, collaboration, entrepreneurial spirit and inclusion Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Who we are DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com Job summary This role reports to the VP, Global Talent Acquisition and supports Talent Acquisition (TA) leadership and management in programs, business operations and operational reporting. You will be expected to be independent, be a storyteller, be highly collaborative, simplify the complex, and proactively implement programs and positive improvements that are aligned with our culture. The ideal candidate will have a strong background in talent acquisition, systems, reporting and data analysis. What you will do - Develop training materials and presentations for TA and TA leadership to educate on new dashboards and drive behavior change - Identify trends, perform data analysis, and develop insightful dashboards, memos & presentations that summarize data and drive actionable insights - Develop, document, and implement ongoing system audits to ensure the accuracy of candidate information globally - You will also find ways to improve legacy processes and identify opportunities for streamlining and automation - Create a best-in-class candidate experience from application to onboarding, must have ATS experience, Greenhouse highly preferred - Manage/standardize talent acquisition documentation - Job Descriptions, Offer Letters & Standard Operating Procedures, interview kits etc. - TA Training Program - create and conduct training sessions around our recruitment process, best practices & sourcing techniques - Hiring Team Training Program - Create & conduct departmental interview training sessions for hiring teams - Partner with Internal Comms to create a robust TA intranet section that provides self-service/a “How do I” space for hiring managers - Continually learn new tools and techniques, implement major infrastructure changes, and enable teams to navigate complex changes - Create and maintain data documentation for the TA team and Hiring Manager Self Service platform - Develop a feedback mechanism to ensure continuous improvement - Programs: Management of Intern program, Management of Referral Program and Management of Employer Branding – social media, employee referral programs, job boards What you will have - 5+ years of experience in the Talent Acquisition and/or People functions - Strong analytical skills and an ability to synthesize information across a broad ecosystem to diagnose problems and devise solutions - Experience coordinating cross-functional projects and/or prior project management experience Benefits DigiCert offers a competitive benefits package for all of our full-time employees. DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply. #LI-KK1

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Support Delivery Manager is a trusted advisor to NICE’s customers and will provide both proactive and reactive post-implementation support ensuring alignment with the Customer’s priorities and NICE’s business objectives. The SDM is responsible for maintaining a strategic relationship across all client business units influencing tactical activities to drive service excellence for designated accounts. The SDM is required to be a subject matter expert in the NICE Solutions deployed at their designated clients and ensure maximum value is achieved from the NICE solution. You will be the primary interface between the Customers and NICE’s support organizations while managing critical issues, problems and requests related to escalations and missed expectations. The SDM is an extension on the Support Management Team focused on escalation management, Technical Communication, driving resolution and technical best practices.   How will you make an impact?    - Understand the full solution NICE & 3rd party integrations for designated accounts - Analyze support activity and SR trends for the assigned account ensuring SLAs are met, CSAT is achieved and/or provide recommendations to close gaps- Facilitate Meetings - First point of escalation for designated accounts for support process issues not resolved by the standard process - Facilitate problem resolution across NICE internal teams, driving actions, communication and RCA/Best Practices - Establish relationships and effectively communicate with key members of Customer’s technical team including management personnel. - Identify barriers to product adoption and partner with appropriate NICE and Customer teams to optimize Customer success. - Develop, implement and maintain standard practices for designated accounts aligned with the Global SDM operating model - Oversee transition phase from Client Services to Customer Support (documentation and report review, completed project sign-off, documented acceptance, updated internal sites with hand off materials)- Ensure Day 2 readiness and Success - Act as Back up for Support Managers as directed - Mentor and coach Engineers from a technical perspective - Communicate and advocate customer requirements and concerns to product management team R&D and other internal stakeholders - Lead Root Cause/Best Practice sessions with Customers and internally as required - As a 24x7x365 organization, on-call responsibilities may be required as well as occasional travel to customer sites. Have you got what it takes? - Possess excellent organizational and communication skills. - Strong ability to use facts and data to influence decisions - Ability to prioritize and make appropriate decisions. - Proven ability to meet deadlines and maintain quality standards. - Excellent problem-solving skills, strong customer service and interpersonal skills, plus a demonstrated ability to work with a diverse group of associates. - Ability to interact effectively with all levels of management and customers. - Ability to work with minimal guidance or supervision in a time critical environment. - Ability to be flexible and quickly adapt to changing business needs and processes. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Company Description Unitek Learning Education Group Corp. (“Unitek Learning”) is a leader in healthcare‐focused workforce development. With over 30 years of experience, Unitek Learning provides customized education programs that bridge the gap between academic preparation and real-world clinical needs. Drawing on its deep roots in nursing education, Unitek Learning helps hospitals and health systems build sustainable talent pipelines by embedding faculty and curriculum directly into hospital settings through its “School in a Box” and integrated workforce solutions. In partnership with hundreds of clinical sites, we upskill incumbent staff, train new clinicians, and enable hospitals to better recruit, retain, and advance nursing talent. Job Description The Regional Dean Mentor provides strategic leadership, mentorship, and operational oversight to new and current Campus Deans/Assistant Deans across multiple nursing programs within an assigned region. This role partners closely with the National Dean of WFS and other National Nursing Leadership to ensure program quality, regulatory compliance, faculty effectiveness, and student success across campuses. The Regional Dean Mentor supports leadership development, continuity, and consistency while leading regional initiatives and special projects aligned with institutional goals. - Serves as a mentor and leadership coach to Campus Deans, Assistant Deans, Program Directors, and emerging academic leaders across the region - Provides structured onboarding, development, and performance support for new and existing academic leaders - Acts as interim Dean or Program Director for campuses within the region during leadership vacancies or transitions - Supports succession planning and leadership readiness across regional programs - Provides regional oversight of nursing programs to ensure consistent implementation of curriculum, policies, and academic standards - Monitors program performance indicators including retention, graduation, NCLEX pass rates, and student outcomes - Identifies risks and leads early intervention strategies for programs demonstrating performance concerns - Supports continuous quality improvement and regional strategic planning efforts - Ensures regional compliance with state Boards of Nursing, accrediting bodies, and institutional policies - Reviews and supports preparation of required regulatory documentation, including reports, proposals, self-studies, surveys, and site visits - Serves as a regional resource for interpretation of state and accreditation standards - Maintains current knowledge of applicable state rules and regulations governing nursing education and practice - Assists campus leadership in addressing clinical capacity, risk mitigation, and experiential learning quality - Provides evidence-based recommendations related to program improvement, faculty utilization, and student success strategies - Supports campuses in leveraging data for decision-making and compliance documentation - Participates in and may lead regional or institutional committees, task forces, and special initiatives - Collaborates with National Deans, Academic Affairs, and other institutional stakeholders to advance organizational goals - Other duties, as assigned by the National Dean of WFS Qualifications - Minimum three (3) years of experience as a Program Director, Campus Dean, or higher-level nursing academic leader - Current, active Registered Nurse license; will require obtaining additional licenses as needed - Master’s degree in nursing from an approved institution (Doctoral degree preferred) - Demonstrated experience in multi-campus oversight, leadership development, and regulatory compliance - Strong analytical, communication, and coaching skills - Ability to travel regionally as needed Additional Information For Full Time Employees, We Offer: - Medical, Dental and Vision starting the 1st of the month following 30 days of employment - 2 Weeks’ starting Vacation per year. Increasing based on years of service with company - 12 paid Holidays and 2 Floating Holiday - 401K with company match - Company Paid Life Insurance at 1x’s your annual salary - Leadership development and training for career advancement - Tuition assistance and Forgiveness for you and your family up to 100% depending on program - Type of Position : Remote