• You will take product ownership for Storytide 2.0 — with a clear focus on users, the roadmap and execution. • Product & development • Conduct user interviews with ghostwriters, C-level executives and corporate influencers • Identify concrete pain points and derive clear product decisions • Define and prioritize the next steps on the roadmap • Translate requirements into clear feature scopes • Operational responsibilities • Act as the central point of contact between customers, Céline and engineering • Responsible for onboarding and product-related customer inquiries • Structured prioritization of bugs and feature requests • Closely support implementations through to go-live • Testing & quality assurance before releases

• Lead multiple Scrum teams through end‑to‑end project delivery using Agile, Scrum, and Kanban frameworks. • Facilitate all key Scrum ceremonies including daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives. • Coach, mentor, and evolve teams to adopt Agile best practices—driving improved velocity, quality, and delivery predictability. • Champion Agile transformations across business, operations, and IT teams, enabling cultural shifts from Waterfall to Agile methodologies. • Oversee strategic enterprise programs including system migrations, Back Office System modernization, large data integrations, and IAM initiatives. • Develop and manage project plans, charters, roadmaps, resource allocations, budgets ($1M–$20M+), and risk mitigation strategies. • Own cross‑functional delivery for high‑visibility modernization efforts across stakeholders such as transportation agencies, utilities, retail organizations, and global franchises. • Ensure all project deliverables adhere to PMI, Scrum, ITIL, and SDLC best practices. • Lead large-scale migrations from legacy platforms to successor systems, ensuring data integrity, ETL accuracy, and transition success. • Oversee ETL processes, Oracle Data Integrator (ODI) workflows, performance tuning, and analytics reporting (OAS). • Drive DevOps automation and CI/CD pipeline optimization, reducing release cycle time and improving deployment consistency. • Collaborate on middleware, platform, and IAM initiatives including WebLogic, OIM, RBAC, SSO, and federated identity governance. • Serve as the primary liaison between executive leadership, technical teams, vendors, and business partners. • Facilitate governance meetings, steering committees, operational checkpoints, and stakeholder alignment sessions. • Develop dashboards, KPI reporting, and communication frameworks in Jira, Azure DevOps, Confluence, and Power BI. • Foster strong relationships and transparent communication to ensure expectation alignment and ongoing stakeholder engagement. • Identify and eliminate delivery bottlenecks, reduce team impediments, and refine processes across program portfolios. • Introduce process automation, operational optimizations, and Agile workflows to increase productivity and reduce cost. • Provide guidance on ITSM practices, ServiceNow workflows, change management, and incident/problem resolution processes. • Drive measurable improvements in release frequency, system performance, team collaboration, and customer satisfaction.

• Lead, coach, and mentor a team of 15 - 18 Retail Availability Managers for Gillette, fostering accountability, achieving goals set by the client, and high performance. • Support RAMs (Retail Availability Managers) in managing their retail accounts and in-store work, advancing their understanding of principal priorities, and strengthening customer engagement. • Model strong leadership aligned with company culture and expectations. • Achieve goals in Distribution, Shelving, Merchandising, and Pricing across all principals on agreed retail priorities. • Ensure adherence to company policies within the Retail Selling Organization. • Proactively communicate and collaborate with client and other regional teams on principals and major initiatives. • Demonstrate and lead your team to develop relationships with key decision-makers in store, to achieve the client's principal objectives. • Provide expertise to your team on retail operations, data analysis, route optimization, and effective store calls.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Pre-Foreclosure Supervisor is responsible for the day-to-day activities of a team of Pre-Foreclosure Analysts. The Supervisor provides development, direction, and guidance to all team members to accomplish department objectives. The Supervisor is responsible for establishing and enforcing policies and procedures to ensure compliance with company, investor, federal and state regulatory guidelines and servicing guidelines established by the CFPB governing loans in Foreclosure. - Supervises daily operations of Pre-Foreclosure Associates, ensuring compliance with department policies and procedures, applicable government and investor guidelines. - Ensures that borrower inquiries, disputes, and complaints are handled within specified timelines and CFPB guidelines. - Coordinates work activities to achieve the volume expected to meet operational requirements. - Provides support to the team for questions and training. - Ensures staff are knowledgeable of Pre-Foreclosure requirements. - Monitors to ensure Foreclosure first legal dates are met and Foreclosure bid amounts are correct. - Works with senior management to ensure all compliance standards are met. - Works with employees to define goals and meets monthly to discuss progress. - Performs employee reviews. - Develops, reviews, maintains, and improves Pre-Foreclosure workflow management. - Completes status reporting to senior management. - Works with senior management to identify, define, and implement process changes. - Assures all Foreclosure Pre-Foreclosure SLA’s are met. - Updates and maintains policies and procedures. - Performs oversight of all Pre-Foreclosure vendors. - Responsible for the alignment, supervision, hiring, mentoring, and coaching of the Pre-Foreclosure staff. - Completes audit requests from internal auditors, QA, or QC personnel. - Fully complies with all applicable mortgage industry laws, rules, regulations, and investor requirements and CFPB Servicing Guidelines. Qualifications - Must work well under pressure, meeting multiple and sometimes conflicting deadlines. - Must have demonstrated ability to collaborate and work well with others. - Must have demonstrated ability to achieve goals. - Excellent verbal and written communication and listening skills. - Has knowledge of commonly used terminology, concepts, and practices and procedures within the mortgage industry. - Knowledge of MSP, with at least (2) years recent experience working with MSP. - Good business writing and math skills. - Analytical and organized. - Strong PC skills. Must be proficient in MS Windows, MS Outlook, and MS Office Suite. MS VISIO and MS SharePoint experience a plus. - Bilingual (English/Spanish) a plus. Requirements - The ideal candidate should have (4+) years' experience in Default and/or Foreclosure. - Minimum (2) years of supervisory experience. - History of reliable attendance. - Ability to work a schedule that includes some weekends. - Must be able to pass background investigation. - Bachelor's Degree or combination of education and experience that provides the necessary skills and knowledge to perform the essential job functions. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Must be able to lift up to ten pounds. - Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time. - Occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight. - Operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard. - Verbally communicate to exchange information. - VISION: See in the normal visual range with or without correction. - HEARING: Hear in the normal audio range with or without correction.