• Own the product lifecycle from concept to delivery, managing requirements gathering, documentation, timelines, user experience, quality assurance, and performance metrics. • Collaborate with cross-functional teams of designers, engineers, data scientists, and trainers to bring innovative products to market. • Craft and communicate a compelling product vision and strategy with stakeholders, including internal teams, clients, and prospects. • Utilize user, platform, and third-party data to develop exciting features that improve the financial lives of consumers. • Monitor and measure launched products to drive continuous improvements in usability, incorporating insights into future development cycles. • Engage with the Lumin Digital community, contributing to organizational growth through honest, candid, and respectful feedback. • Perform other duties as assigned. • 30 days: Gain an understanding of Lumin Digital’s product portfolio, processes, and key stakeholders while building relationships with cross-functional teams. • 90 days: Take ownership of key product initiatives, contributing to the development of innovative features and solutions. • 1 year: Deliver impactful products that demonstrate measurable improvements in user adoption, client satisfaction, and business outcomes.

• Guide the discovery, research, and strategic planning for the full-scale redesign of JedFoundation.org • Act as the central owner for the redesign project, managing the timeline, budget, and relationships with internal teams and external vendors • Champion a user-centric and data-informed approach, partner with product designers in co-creation, prototyping and testing of new site designs • Translate stakeholder needs and user research into clear product requirements, user stories, and acceptance criteria • Oversee the content migration, QA testing, and go-live procedure to mitigate risk of SEO loss • Work with internal staff and external partners to facilitate the deployment and establish baseline KPIs

• Own the product vision and roadmap for innovation for the Client segment, ensuring alignment to current GTM models • Balance short-term delivery to support Client-driven needs, competitor differentiators, and iteratively improving existing features • Build segment strategies tailored to regional market dynamics, including compliance culture, regulatory mandates, and platform maturity • Partner with the Product Manager – Integration on strategy and execution for the integration of other CM products • Drive a roadmap that reflects value-generating features to enhance client user experience and mandate of the program • Collaborate with regional GTM teams to prioritize deliverables to support sales goals and client retention through competitor differentiation • Translate the product north star strategy into execution • Collaborate cross-functionally leveraging shared UX, API, configuration, and QA capabilities • Ensure features meet varying international standards (e.g., compliance, language, audit trails) without compromising product cohesion • Represent the client perspective across buyer and administrative users, from onboarding through renewal • Gather insight through interviews, focus groups, surveys, and analytics across territories to identify opportunities for both compliance enablement and deeper value creation • Collaborate with Product Intelligence to track regional competitor offerings, market shifts, and user preferences • Identify and prioritize roadmap opportunities that deliver value to Clients, such as data visualizations, network visibility, forms, or marketplace • Align closely with regional Sales, Marketing, and Customer Success teams to ensure roadmap investments support go-to-market success • Collaborate on regional pricing, packaging, and onboarding approaches to optimize conversion and long-term value • Enable GTM teams with region-specific messaging, demo flows, and product positioning • Own product KPIs for the Client segment, including adoption, retention, revenue, and satisfaction, with the ability to segment performance by region • Use data and feedback to adjust prioritization and improve performance across GTM models • Monitor roadmap progress and communicate results to internal stakeholders and executive leadership • Support Board- and ELT-level reporting on product impact, including insights into market traction and growth levers • Deliver a regionally localized client innovation roadmap that drives value and supports GTM goals • Deliver multiple product enhancements that directly improve adoption and retention for US and UK enterprise buyers • Execute Operation Iron objectives for US customers • Partner with Product Manager, CPro Integration – Client to identify opportunities to create new value for UK clients independent of SC UK integration

• own the API and developer experience that lets teams create content workflows at scale • launch integrations that unlock new use cases • work closely with the Agentic AI team to influence editing capabilities • define and grow the business line by shaping positioning, pricing, and go-to-market strategy