The Jed Foundation (JED)

• Serve as an administrator for JED’s Salesforce NPSP instance, focusing on assigned tasks • Manage user accounts, profiles, and page layouts as directed • Implement customizations in Salesforce, including creating and maintaining custom fields, workflows, and validation rules based on provided requirements • Assist with data integrity by performing regular data cleanup, de-duplication of records, and audits as assigned • Execute routine and complex data migration, integration, and mass-update tasks using Salesforce Data Loader, Data Import Wizard, or similar tools (e.g., Jetstream) • Support Salesforce updates and help test new features or third-party applications in sandbox environments before deployments • Build and maintain reports and dashboards to meet stakeholder requests • Provide timely and effective technical support to all staff by managing and resolving issues through an internal ticketing system • Assist in updating and maintaining clear documentation (user guides) for Salesforce processes

• Establish and execute a comprehensive, strategic mid-level fundraising plan focused on individual donors. • Oversee all individual giving activities for upgrading donors to $10,000-$99,999 ensuring alignment with overall development strategy. • Develop and test new strategies for middle-tier giving, including opportunities for CSR and cross-functional integrations. • Launch giving society program in partnership with Philanthropy officers • Ensure alignment with donor engagement, stewardship, and experience strategies. • Maintain a personal portfolio and identify, cultivate, solicit, and steward individual gifts • Collaborate with prospect development colleagues to review wealth analytics, prospect research, and donor data to implement strategic next steps

• Guide the discovery, research, and strategic planning for the full-scale redesign of JedFoundation.org • Act as the central owner for the redesign project, managing the timeline, budget, and relationships with internal teams and external vendors • Champion a user-centric and data-informed approach, partner with product designers in co-creation, prototyping and testing of new site designs • Translate stakeholder needs and user research into clear product requirements, user stories, and acceptance criteria • Oversee the content migration, QA testing, and go-live procedure to mitigate risk of SEO loss • Work with internal staff and external partners to facilitate the deployment and establish baseline KPIs