We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Medication Adherence Technician applies knowledge and skills to engage in in-depth discussions with patients about medication adherence to identify and resolve patient adherence barriers. The incumbent in this role works with providers, clinical pharmacists and the pharmacy department to provide a coordinated adherence packaged product for patients requiring additional support establishing and maintaining compliance to their medication regimens. He/She is accountable for providing an unsurpassed patient experience by communicating to patients/providers on program specifics and arranging for prescription processing within the pharmacy; with the ultimate goal for patients to obtain an organized product they will understand allowing them to reduce or eliminate any adherence challenges. The Medication Adherence Technician focuses on providing consistent visibility and a presence to the target clients and patients.ESSENTIAL JOB DUTIES/RESPONSIBILITIES: - Makes outbound calls to patients and healthcare professionals regarding patient medications, adherence, and barrier removal. - Works diligently to remove barriers to ensure prescription regimens are provided to patients. This may involve analysis, research, and problem-solving to obtain resolution. - Interacts with healthcare professionals of all levels involving patient medications. Calls the pharmacy or provider to assist patient with medication refills, medication synchronization, or 90-day supply requests. - Captures and supports medication adherence patient prescription requests/needs. - Facilitates and/or coordinates the process whereby prescriptions are sent into the pharmacy pharmacy for patients, processed appropriately, adjudicated to third party insurance, error resolution completed, packaged and prepared for dispensing to the patient. - Follows established medication adherence workflows, including but not limited to: following up with patients requesting enrollment and patients currently enrolled to initiate or continue delivery of medication regimens. - Ensures assigned prescription processing tasks are accurate and reviewed by supervising personnel as required before dispensing to patients. - Motivated to meet set targets as established by leadership. Completes minimum daily goals for outreach (telephonic, email, mail) to patients and clinicians for Medication Adherence measures. - Provides feedback and/or solutions on how to improve the medication adherence patient/client experience. - Assists with training programs for clinical personnel involved in Part D HEDIS measures in the centers of ChenMed/JenCare/Dedicated. - Performs other duties as assigned and modified at manager’s discretion. KNOWLEDGE, SKILLS AND ABILITIES: - Foundational knowledge and understanding of standard medication adherence practices, protocols, techniques, functions and processes - Excellent interpersonal skills, telephone communications skills and pharmaceutical calculation skills - Excellent written, verbal, listening and interpersonal communication skills - Good organizing and prioritizing skills - Strong time-management skills and keen eye to detail - Must possess a customer service mindset with the ability to remain patient, calm and empathetic is challenging situations - Ability to actively listen and understand patient questions and provide accurate answers or solutions. - Ability to make sound decisions and conduct follow ups for problematic situations that may arise during the established process - Ability to practice discretion and care on a regular basis when working with sensitive/confidential data pertaining to the patient, department, or company - Ability to interact with all levels of internal and external parties, to convey information correctly and always represent ChenMed and its entities in the most favorable manner - Capable of multi-tasking in a fast-paced, ever-changing healthcare environment - Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software - Ability and willingness to travel locally, regionally, divisionally or domestically up to 10% of the time - Spoken and written fluency in English EDUCATION AND EXPERIENCE CRITERIA: - High School Diploma or equivalent required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis - Must meet at least one of the following requirements: - Certification as a Pharmacy Technician or Medication Assistant with a minimum 6 months of related work experience OR -  A minimum of 2 years of work experience in a medication dispensing/pharmacy setting or call center PAY RANGE: $14.3 - $20.42 HourlyThe posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS https://chenmed.makeityoursource.com/helpful-documents We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day. Current employees, if you want to apply to our internal career site, please click HERE Current Contingent Worker please see job aid HERE to apply #LI-Remote

• Plans, analyzes, designs, implements, tests, debugs and maintains Epic software applications. • Collaborates with the project team, subject matter experts, training and technical teams to effect system changes that reflect an in-depth understanding of the business and end user requirements, while also considering impact to integrated components and standardization. • Leads in-depth analysis of workflows, data collection, report details and other technical issues associated with Epic software. • Collaborates and uses critical thinking skills to identify potential problems prior to them occurring based on trends or data. • Acts as a resource for team members. • Identifies barriers to project completion and communicates needs with Manager and others as appropriate. • Leads the review of requested enhancements while demonstrating expert application-specific skills. • Prioritizes and implements requested changes to the system. • Maintains system integrity. • Provides solutions or leads resolution of end user system issues or conflicts for points of integration while applying a broad knowledge of application, workflow and integration. • Participates in the upgrade process and ensures necessary build, testing and education is coordinated as appropriate. • Mentors team members. • Identifies and resolves complex issues. • Promotes and participates in and/or maintains standardization of system build, including following naming and numbering conventions, security classifications, database and spreadsheets for the system build and change control. • Adheres to organizational policies and procedures. • Builds relationships and effectively communicates with the project team, key stakeholders and physician practices as required. • Provides guidance to support end-users to enhance the use of Epic system. • Mentors customers and others on the team, including precepting other eRecord staff. • Works collaboratively with operational governance groups or similar customer representatives to improve the system. • Represents the team at the department and customer level. • Other duties as assigned

Essential Responsibilities: - Administer, maintain, and optimize the HRIS platform, including configuration, troubleshooting, enhancements, and module support across HCM, Benefits, Compensation, Talent, Time and Attendance, and Payroll - Serve as the primary point of contact for HR system inquiries, resolving issues and ensuring timely, high quality support in a fast paced environment - Assist in the planning and execution of system implementations, updates, integrations, and enhancements, including testing and user acceptance activities - Create, maintain, and audit reports, dashboards, and calculated fields to support data driven decision making - Partner with HR, Payroll, IT, Finance, external departments, and vendors to streamline workflows and improve system functionality - Identify opportunities for automation, process improvement, and innovation, including awareness of industry trends and competitor practices - Develop training materials and facilitate end user training related to system launches and enhancements - Perform other duties as assigned Superpowers Required: - Bachelor’s degree in Human Resources, Computer Science, related field or equivalent work - Experience with HR terminology, regulations, operations, procedures, requirements and practices - Strong problem solving and with a creative and innovative approach for solution thinking is a must - Proficiency with Excel and/or Google Sheets is a must - 3+ years of HRIS, HR Generalist or Specialist experience - 3+ years of working with Human Resource Data - 2+ Years of experience with Workday configuration and analysis Required, specifically with business processes in the HCM and Recruitment Modules are a must - 2+ year of experience in Reporting and Calculated fields are a must - Experience with Workday Benefits or Payroll are is a must - 6+ months of experience with MarineExchange (MXP) highly preferred - Strong working knowledge of system speak and HR workflows - Excellent communication, both verbal and written - Highly collaborative in team-based environment as well as ability to work independently What Matters to Us: At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen. Virgin Voyages is committed to being an Equal Opportunity Employer and encourages applications from qualified, eligible applicants regardless of their sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Our greatest strength comes from our ability to come together as unique individuals -- we seek to always embrace and celebrate our differences, providing an inclusive workplace environment that allows you to be your best self. Virgin Voyages is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Virgin Voyages via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Virgin Voyages HR/Recruitment will be deemed the sole property of Virgin Voyages. No fee will be paid in the event the candidate is hired by Virgin Voyages as a result of the referral or through other means.

Work Location Orange, California Work Shift Day – 08hrs (United States of America) Why CHOC? At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you. Environmental Sustainability Statement Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety. Job Summary The Sr. HR Systems Specialist is responsible for maintaining and maximizing the effective use of CHOC’s HCM systems as well as creating meaningful HR metrics and reporting that provide insights into strategic issues related to workforce planning and management. Assists users across the organization with common system-related issues and questions. Produces custom reports, metrics, and dashboards. Evaluates system functionality, identifies gaps, and makes recommendations for enhanced solutions. Assists with system upgrades and testing. Trains users to the use of the HCM system and related HR applications. Monitors and ensures data integrity using audit tools and alerts. Pay Range Minimum $35.82 Midpoint $47.46 Maximum $59.10 Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements. Position Details This is a full-time, temporary position that is benefits-eligible. The role is expected to continue through January 2027, with the possibility of ending earlier based on business needs. This role is positioned at the midpoint of the HR Systems Career ladder and is primarily responsible for day-to-day operations. Experience • Required: Minimum three (3) years of experience in Human Resources Information Systems (HRIS). • Preferred: Three or more years’ supporting Workday HCM system. Education • Required: Bachelor’s degree; equivalent work experience will be considered in lieu of education. • Preferred: Bachelor’s degree in Human Resources, Business Administration, IT, IS or other analytical/technical field. Training • Required: Knowledge of common HR policies and procedures. • Preferred: Workday core HCM, report writer, and/or calculated fields training; Workday Pro certification(s) highly preferred. Specialized Skills • Required: Experience developing and generating reports, analytics, and dashboards. Ability to develop and frame analytical findings in a clear and meaningful way. Strong attention to detail with good organization skills. Strong listening and communications skills, both verbal and written. Ability to work with various levels of management and maintain a critical level of confidentiality. Ability to prioritize and meet appropriate deadlines in a fast-paced environment while handling multiple tasks simultaneously. • Preferred: Understanding of object-oriented programming and systems; Familiarity with database concepts such as primary/foreign keys and metadata; Understanding of the ETL (Extract, Transform, Load) data lifecycle; Ability to create custom reports, dashboards, datasets, tools and processes needed to achieve business objectives. Licensure • Required: None required. • Preferred: PHR, SPHR, PHRca, SHRM-CP, or SHRM-SCP. Work Environments - Functional Demand: Sedentary - Very light energy level Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push/pull 20 lbs. cart. Physical Activity Requirements: Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation Physical Activity Lifting Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Occasional 0-35% Sensory Requirements: Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision Environment Requirements: Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations Non-Discrimination Statement: CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring. We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities. If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.