Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. SUMMARY The Hospice Project Manager plays a vital role within the Implementation Team, coordinating efforts and collaborating with senior leadership to ensure the successful execution of new joint venture partnerships. This position is responsible for developing and managing project plans aligned with leadership directives, overseeing key tasks from due diligence through full implementation. The Project Manager engages stakeholders, ensures accountability for project milestones, and maintains structured documentation to support an efficient implementation process. Beyond implementation efforts, this role will also contribute to additional project management initiatives as needed. Travel Requirement: Up to 60% during implementation phases. KEY RESPONSIBILITIES - Serves as a liaison between internal teams and JV partners, providing updates on implementation progress and due diligence. - Collaborates closely with ASHN leadership and implementation teams to drive strategic goals and ensure successful project execution, with a strong focus on hospice. - Partners with senior leadership and stakeholders to define project scope, goals, and deliverables aligned with business objectives. - Oversees all aspects of hospice project planning and implementation, ensuring efficiency and alignment with organizational priorities. - Facilitates engagement on project outcomes through structured meetings and regular progress updates. - Holds team members accountable for completing assigned project tasks within established timelines. - Identifies project risks and implements proactive mitigation strategies to ensure smooth execution. - Supports JV implementations and Go-Live stages, including potential on-site involvement and travel as required. - Coordinates and schedules implementation-related meetings, including agenda preparation and documented minutes. - Maintains high standards of communication with JV partners and internal staff to foster transparency and collaboration. - Organizes and oversees all project documentation, including contracts, schedules, budgets, and communication records. - Assists leadership in applying structured decision-support methodologies to solve complex problems effectively. - Partners with training teams to facilitate outreach and education on project management principles. - Demonstrates company core values through professional conduct and cultural alignment. - Applies continuous improvement methodologies to contribute to the refinement of project management methodologies, tools, and best practices. - Performs additional responsibilities as assigned. QUALIFICATIONS - Minimum 2+ years of Project Management experience is required, multi-site experience is preferred - Proven experience managing complex projects, preferably in joint ventures and/or healthcare partnerships - Strong background in due diligence, stakeholder engagement, and implementation strategies - Exceptional relationship building, communication and presentation skills - Ability to organize, systematize complex work, and prioritize effectively in a fast-paced environment - Strong analytical and problem-solving skills - Expert level data tracking, analyzation and reporting skills - Knowledge of Medicare, Medicaid and State/Federal guidelines for compliance of patient clinical care and for eligibility and coverage - Proficient in Project management using software such as: Microsoft Office (Excel, Outlook, Power Point, Visio, and Word) and SmartSheet - Excellent leadership and collaboration abilities EDUCATION AND CREDENTIALS - Bachelor’s degree in Business Administration, Project Management, or a related field (Master’s preferred) - PMP (Project Management Professional) certification - Desired certification in Six Sigma We’ll help you put your passion for patient care to work. Apply today! This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer.

About CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you’ve found the right job posting. About the Team: The B2B Operations team is responsible for scaling and delivering CookUnity’s new business verticals, such as Smart Fridge and Cold Meal programs, across corporate and healthcare environments. The team collaborates closely with B2C operations, product, and customer experience to ensure seamless execution, operational reliability, and scalable systems that support growth. The role: he Healthcare Operations Manager is responsible for the operational performance, quality, and scalability of CookUnity’s Medically Tailored Meals (MTM) healthcare programs. This role oversees the daily execution of care coordination operations, ensuring members are successfully onboarded, supported throughout the program, and receiving meals reliably while maintaining compliance with payer and healthcare program requirements. The Healthcare Operations Manager leads the Care Coordination team and ensures operational workflows—from member intake and eligibility verification to order support and service resolution—are executed accurately and consistently. Because operational accuracy directly impacts healthcare claims and reimbursement, this role also works closely with Finance and Revenue Operations to minimize operational errors that could lead to claim denials or payment delays. This is a hands-on leadership role focused on operational rigor, accountability, and continuous improvement within a regulated healthcare environment. Responsibilities: 1. Care Coordination Team Leadership & Performance Lead and manage the Care Coordination team responsible for member intake, onboarding, and ongoing program support. Responsibilities include: - Hiring, coaching, and managing Care Coordinators and Member Support Coordinators - Defining and enforcing operational workflows and service-level expectations for: - Intake calls and eligibility verification - Member profile and address validation - Meal order support and modifications - Escalation handling and issue resolution - Monitoring team performance metrics including: - Intake accuracy - QA scores - SLA adherence - Member satisfaction - Conducting regular 1:1s, performance reviews, and coaching sessions - Acting as the escalation point for complex or high-impact member issues 2. Healthcare Contract & Program Operationalization Translate healthcare program requirements into clear operational workflows that can be executed reliably by the Care Coordination team. Responsibilities include: - Leading the operational onboarding of new healthcare partners, including payers, providers, and pilot programs - Translating contractual requirements into operational processes such as: - Eligibility verification logic - Intake scripts and documentation requirements - Meal ordering rules and modification deadlines - Delivery and service constraints - Partnering with Legal, Compliance, and Finance to ensure program workflows meet payer requirements - Building and maintaining program-specific SOPs when operational requirements vary across partners 3. MTM Program Visibility & Cross-Functional Coordination Maintain operational visibility into MTM program execution and ensure care coordination workflows remain aligned with program requirements. Responsibilities include: - Coordinating closely with the MTM Project Manager and operational teams responsible for program execution - Ensuring Care Coordinators are informed of operational updates related to: - MTM menus and nutrition guidelines - Eligibility criteria and program rules - Ordering workflows and deadlines - Delivery service parameters - Providing frontline insights from the Care Coordination team to cross-functional partners including Culinary, Nutrition, Tech, Logistics, and CX - Surfacing operational issues or member feedback that may impact meal suitability, ordering workflows, or program compliance - Ensuring care coordination processes remain aligned with evolving program requirements 4. Claims Operations & Financial Performance Ensure healthcare operations support accurate claims submission and efficient reimbursement cycles. Responsibilities include: - Partnering with Finance and Revenue Operations to monitor: - Claims submission accuracy - Claims denial rates - Claims rework volume - Time from claim submission to payment - Identifying operational errors that may contribute to denied or delayed claims - Implementing workflow improvements that improve clean claim rates - Establishing feedback loops between Finance and Care Coordinators to prevent repeat operational issues - Supporting initiatives aimed at improving cash flow and shortening reimbursement cycles 5. Operational Quality, Compliance & Risk Management Ensure healthcare operations meet regulatory, compliance, and payer requirements. Responsibilities include: - Maintaining HIPAA-compliant workflows and communication practices - Implementing quality assurance processes across intake, care coordination, and member support - Conducting root-cause analyses for recurring operational issues - Identifying and mitigating operational risks that may impact members, partners, or reimbursement - Supporting compliance audits and documentation requests when required 6. Process Design, Documentation & Scaling Build scalable operational infrastructure to support healthcare program growth. Responsibilities include: - Developing and maintaining: - SOPs and operational playbooks - Care coordination training materials - Team onboarding programs - Driving operational standardization while allowing for payer-specific program requirements - Identifying opportunities for automation and tooling improvements - Supporting hiring, onboarding, and ramp-up of additional Care Coordinators as program volume grows Qualifications: - 3/5 years of experience in Healthcare Operations, Care Coordination, or Healthcare Program Management - Experience working with healthcare payers, providers, or value-based care programs - Proven experience managing frontline operational teams - Strong understanding of healthcare workflows and HIPAA compliance requirements - Demonstrated ability to translate contractual or clinical requirements into operational processes - Highly organized, detail-oriented, and execution-focused - Comfortable operating in fast-paced, evolving environments - Familiarity with operational tools such as Zendesk, Salesforce, or healthcare CRM platforms Preferred requirements: - Experience working closely with claims or revenue cycle operations Learn More About CookUnity We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale. We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect! Benefits 🩺 Health Insurance coverage 🌅 401k Plan 📈 We grow, you grow: Stock Options Plan granted on Day 1 🌟 Eligible for a bi-annual performance bonus ⛱ PTO policy and paid sick days 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical 🐣 Paid Family leave 🕯 Compassionate Leave: 3-5 days each time the need arises 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly 🧘🏽‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle 👩🏾‍🏫 Personalized Spanish coach 🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work! Compensation - All final pay rates will be determined by the candidate's experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. - Pay Range for this position: $80,000 - $90,000 per year. If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time! CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability. A quick note for all candidates We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us: - Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com - Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page. - We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS. - We’ll never ask for payment or personal financial details. If anyone does, please don’t share any information and let us know right away. If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.

• Manages all aspects of project management (scope definition, budget, schedule, procurement, quality, safety, risk mitigation, and stakeholder management) for your projects. • Develop clear objectives, deliverables and timelines as required to achieve the project objectives. • Help the team understand their accountability and timely escalation of variances. • Develops and implements action plans to correct variances. • Anticipates and responds to the client and project team’s needs and concerns. • Oversees the preparation of accurate, timely, and complete reports.

Role Description Le candidat, intégré à l’équipe Carrefour Services du Quotidien, aura en charge avec l’accompagnement de sa hiérarchie, puis en autonomie à l’issue de la période de formation, plusieurs projets avec les missions suivantes : - Suivre le déploiement, dans les magasins Carrefour, des Services du Quotidien (Retrait Colis, FDJ, La Poste, Laveries automatiques, Bornes monnayeurs,…) : études des opportunités d’implantation, suivi des dossiers d’ouverture avec les partenaires, reportings de suivi des performances et des plans d’actions. - Challenger l’offre de nos partenaires et leurs outils/process afin d’améliorer l’expérience opérationnelle et le parcours client. - Suivre la résolution des anomalies constatées en magasin en challengeant les partenaires. - Mettre à jour les procédures, formations. - Etudier le Marché et la Concurrence afin d’innover et compléter l’offre de Services existants. Qualifications - Niveau études : Alternance en Bac + 4 (Master 1) à minima - Diplôme: BAC + 3 - Ecole cible : Ecole de Commerce - Expérience similaire souhaitée en stage ou alternance - Compétences organisationnelles avec la capacité à évoluer en autonomie après le temps de formation - Esprit d’analyse et capacité à synthétiser - Maitrise de la Google Suite : Google Sheet, Google Slide, Looker Studio - Exécution minutieuse des tâches : suivi de projet et réalisations, reportings, points d’attention et plans d’actions, points hebdomadaires et mensuels,… - Source de propositions / d’innovations Requirements - Lieu de travail : Massy (91) - RER B et C - Type de contrat : Stage (6 mois) - Date de début prévue : Avril 2026 - 50 % de prise en charge du titre de transport - Accès aux services du siège (cantine, salle de sport, conciergerie…) - Possibilité de quelques RDV en région parisienne avec l’équipe Carrefour Services du Quotidien dont RDV partenaires (fournisseurs) + Visites magasins Carrefour Benefits - 50 % de prise en charge du titre de transport - Accès aux services du siège (cantine, salle de sport, conciergerie…)