Alternate Solutions Health Network

Role Description As a Patient Scheduling Coordinator, the work you do every day makes a difference in the lives of our patients by assisting the field staff provide exceptional care by scheduling visits according to protocol. All patients’ and field staff inquiries or concerns are addressed courteously and promptly adding to the overall outstanding patient experience. Qualifications - High-School graduate or equivalent; Associates Degree preferred. - At least one year of experience in the Health Care industry; experience in home care is desirable. - Capable of all physical demands. Requirements - Compassionate communicator with a positive attitude. - Patience when working with patients, families, physicians, and coworkers. - Attention to detail is critical, as is being observant and following directions. - Problem solving and creating solutions to drive to a course of action. Benefits - Medical, dental, and vision insurance with flexibility to select what works best. - Paid time off for eligible teammates. - Participation in 401K with historical company matching contributions. - Company paid life and disability insurance. - Robust Employee Assistance Program.

Role Description The RN Care Manager is responsible for the development, oversight and continuity of the patient plan of care, serving as the liaison for collaboration and communication with the field staff. The RN Care Manager will participate in the interdisciplinary team meetings to ensure tight collaboration and appropriate care planning and delivery. This role will manage health care costs by influencing patient care decisions for value-based care delivery, visit type, frequency and calendar plotting cadence based on medical necessity review and utilization management guidelines. The RN Care Manager will assess for real time patient clinical, functional and behavioral health status to ensure rapid follow up, and allocation of services. The RN Care Manager will work alongside branch operations to ensure a holistic approach to patient care. The RN Care Manager will be integral in contributing to the development of new and/or revised work processes, policies and procedures relating to the ASHN Care Management Program. Major Areas of Responsibility - Plan of Care (POC) review and revision to reflect accuracy and regulatory standards - Recertification/Discharge review and recommendation - Utilization/Calendar Management - Adhere to Utilization Management Guidelines - Participate in Interdisciplinary Team Meetings and Agency Townhall Meetings - Seek opportunities to contain cost - Review Charts to monitor compliance with regulatory and governmental regulations - Meets productivity standards and workflow expectations - Functions as a resource for clinicians, agency staff, and internal staff - Collaborates with clinicians as necessary for documentation clarification or educational opportunities - Attends in-service trainings and mandatory agency meetings - Stays current with CMS guidelines and Oasis Guidelines - Read and adhere to all Agency Policies and Procedures and follow Employee Handbook Guidelines - Completes and submits all required documentation within specified company requirements - Other duties as assigned Qualifications - Registered Nurse licensure required - Two years home care field experience preferred - One-year clinical review preferred - Two years case management and/or utilization management experience preferred - Demonstrates exceptional collaboration skills - Self-starter and innovative problem solver - Proficiency in HCHB preferred - Knowledge of Medicare, Medicaid and all State/Federal guidelines for compliance of patient clinical care - Strong clinical acumen to thoroughly understand the patient’s health and functional status and foster effective communication - Able to create positive impressions and communicate effectively with a variety of people and personalities - Is an active listener and demonstrates ability to engage care team in the patient plan of care - Must project a professional image during virtual communication - Ability to set up work systems and engage in flexible problem-solving behavior - Observant and detail oriented - Proficient in Microsoft Office including Excel, Outlook, Power Point and Word Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. Below are minimal knowledge/physical requirements of this position. We’ll help you put your passion for patient care to work. Apply today! This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer.

Role Description The RN Care Manager is responsible for the development, oversight and continuity of the patient plan of care, serving as the liaison for collaboration and communication with the field staff. The RN Care Manager will participate in the interdisciplinary team meetings to ensure tight collaboration and appropriate care planning and delivery. This role will manage health care costs by influencing patient care decisions for value-based care delivery, visit type, frequency and calendar plotting cadence based on medical necessity review and utilization management guidelines. The RN Care Manager will assess for real time patient clinical, functional and behavioral health status to ensure rapid follow up, and allocation of services. The RN Care Manager will work alongside branch operations to ensure a holistic approach to patient care. The RN Care Manager will be integral in contributing to the development of new and/or revised work processes, policies and procedures relating to the ASHN Care Management Program. Qualifications - Registered Nurse licensure required - Two years home care field experience preferred - One-year clinical review preferred - Two years case management and/or utilization management experience preferred - Demonstrates exceptional collaboration skills - Self-starter and innovative problem solver - Proficiency in HCHB preferred - Knowledge of Medicare, Medicaid and all State/Federal guidelines for compliance of patient clinical care - Strong clinical acumen to thoroughly understand the patient’s health and functional status and foster effective communication - Able to create positive impressions and communicate effectively with a variety of people and personalities - Is an active listener and demonstrates ability to engage care team in the patient plan of care - Must project a professional image during virtual communication - Ability to set up work systems and engage in flexible problem-solving behavior - Observant and detail oriented - Proficient in Microsoft Office including Excel, Outlook, Power Point and Word Requirements - Plan of Care (POC) review and revision to reflect accuracy and regulatory standards - Recertification/Discharge review and recommendation - Utilization/Calendar Management - Adhere to Utilization Management Guidelines - Participate in Interdisciplinary Team Meetings and Agency Townhall Meetings - Seek opportunities to contain cost - Review Charts to monitor compliance with regulatory and governmental regulations - Meets productivity standards and workflow expectations - Functions as a resource for clinicians, agency staff, and internal staff - Collaborates with clinicians as necessary for documentation clarification or educational opportunities - Attends in-service trainings and mandatory agency meetings - Stays current with CMS guidelines and Oasis Guidelines - Read and adhere to all Agency Policies and Procedures and follow Employee Handbook Guidelines - Completes and submits all required documentation within specified company requirements - Other duties as assigned Company Description This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer.

Role Description As a Patient Scheduling Coordinator, the work you do every day makes a difference in the lives of our patients by assisting the field staff provide exceptional care by scheduling visits according to protocol. All patients’ and field staff inquiries or concerns are addressed courteously and promptly, adding to the overall outstanding patient experience. Qualifications - High-School graduate or equivalent. - Associates Degree preferred. - At least one year of experience in the Health Care industry; experience in home care is desirable. - Capable of all physical demands. Requirements - Responds promptly and courteously to all patients’ inquiries or problems and collaborates with administrator/supervisor regarding client concerns or complaints. - Manage daily workflow in company database and process daily and weekly reports. - Follow Medicare guidelines including: Low Utilization Payment Adjustment (LUPA), Re-assessment, and 13/19 supervisory visits. - Match patients with a field staff member by determining best match in clinical skill sets and personality. - Address missed, declined, unverified, and reassigned visits with field staff. - Support co-workers and participate in on-call requirements. Benefits - Medical, dental, and vision insurance with flexibility for you to select what works best for you. - Eligible teammates receive paid time off and may participate in the 401K, if they choose. - Historically, the company has matched 401K contributions. - Company paid life and disability insurance. - Robust Employee Assistance Program.

Role Description At Alternate Solutions Health Network (ASHN), we care for patients where they spend the majority of their time – in their homes. Today we care for patients who need skilled home care and hospice services. As a Talent Specialist, the work you do every day makes a difference in the lives of our patients by identifying and hiring RNs, LPNs, MSWs, Therapy staff, and Home Health Aides to provide excellent care. You will also support staffing of our office personnel and other roles as needed. Qualifications - Bachelor’s Degree in a business-related field, or equivalent years of relevant work-related experience required - Minimum of three (3) years of recruitment experience required - Healthcare/Nurse recruitment experience is strongly preferred - Social media recruitment and sourcing experience is strongly preferred - Proficient with Microsoft Excel, Word, PowerPoint and ability to learn new software systems and databases - Experience with applicant tracking systems (ATS) is required - Ability to multi-task and prioritize - Capable of all physical demands - Occasional travel to partner location(s) Requirements - Compassionate communicator with a positive attitude - Attention to detail is critical, as is being observant - Problem solving and create solutions to drive to a course of action Benefits - Medical, dental, and vision insurance with flexibility - Paid time off - Participation in 401K with historical company matching - Company paid life and disability insurance - Robust Employee Assistance Program

Role Description The Senior Project Manager plays a vital role within the Implementation Team, coordinating efforts and collaborating with senior leadership to ensure the successful execution of new joint venture partnerships. This position is responsible for developing and managing project plans aligned with leadership directives, overseeing key tasks from due diligence through full implementation. The Project Manager engages stakeholders, ensures accountability for project milestones, and maintains structured documentation to support an efficient implementation process. Beyond implementation efforts, this role will also contribute to additional project management initiatives as needed. Travel Requirement: Up to 60% during implementation phases. Key Responsibilities - Partners directly with the Chief Growth Officer in early-stage acquisition efforts, supporting diligence coordination, integration planning, and pre-close implementation strategy. - Serves as primary liaison to executive leadership, delivering concise, strategic updates on acquisition timelines, risks, milestones, and integration performance. - Maintains and governs the centralized implementation repository, ensuring documentation, templates, playbooks, lessons learned, and data rooms are accurate, current, and scalable across markets. - Serves as a primary liaison between internal teams and JV partners, providing updates on implementation progress and due diligence. - Collaborates closely with ASHN leadership and implementation teams to drive strategic goals and ensure successful project execution, with a strong focus on home health implementations. - Partners with senior leadership and stakeholders to define project scope, goals, and deliverables aligned with business objectives. - Oversees all aspects of home health project planning and implementation, ensuring efficiency and alignment with organizational priorities. - Facilitates engagement on project outcomes through structured meetings and regular progress updates. - Holds team members accountable for completing assigned project tasks within established timelines. - Identifies project risks and implements proactive mitigation strategies to ensure smooth execution. - Supports JV implementations and Go-Live stages, including potential on-site involvement and travel as required. - Coordinates and schedules implementation-related meetings, including agenda preparation and documented minutes. - Maintains high standards of communication with JV partners and internal staff to foster transparency and collaboration. - Organizes and oversees all project documentation, including contracts, schedules, budgets, and communication records. - Assists leadership in applying structured decision-support methodologies to solve complex problems effectively. - Partners with training teams to facilitate outreach and education on project management principles. - Demonstrates company core values through professional conduct and cultural alignment. - Applies continuous improvement methodologies to contribute to the refinement of project management methodologies, tools, and best practices. - Performs additional responsibilities as assigned. Qualifications - Minimum 3+ years of Project Management experience is required, multi-site experience is preferred. - Proven experience managing complex projects, preferably in joint ventures and/or healthcare partnerships. - Strong background in due diligence, stakeholder engagement, and implementation strategies. - Exceptional relationship building, communication and presentation skills. - Ability to organize, systematize complex work, and prioritize effectively in a fast-paced environment. - Strong analytical and problem-solving skills. - Expert level data tracking, analysis, and reporting skills. - Knowledge of Medicare, Medicaid, and State/Federal guidelines for compliance of patient clinical care and for eligibility and coverage. - Proficient in Project management using software such as: Microsoft Office (Excel, Outlook, Power Point, Visio, and Word) and SmartSheet. - Excellent leadership and collaboration abilities. Education and Credentials - Bachelor’s degree in Business Administration, Project Management, or a related field (Master’s preferred). - PMP (Project Management Professional) certification. - Desired certification in Six Sigma. Benefits - Compensation: $100,000/annually. - Location: Fully Remote with Occasional Travel. - Schedule: Monday - Friday 8:15am to 5:00pm EST. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer.

Role Description At Alternate Solutions Health Network, we care for patients where they spend the majority of their time – in their homes. Today we care for patients who need skilled home care and hospice services. You won’t find our brand in many places because we partner with health systems, jointly running home health and hospice agencies that use their brand. This is part of our strategy. By being part of the health system team, we can ensure each patient has a well-coordinated care plan that remains consistent whether the patient is seeing their primary care physician, receiving treatment in a hospital, or under our care in the home. Responsibilities - Review referral packet information and document patient diagnoses and clinical summary notes in the patient’s chart within the EMR - Review and document the status of face-to-face visit documentation, when applicable - Ensure accuracy with ICD-10 coding guidelines and conventions - Collaborate with peers, agencies and referring providers to troubleshoot and resolve documentation questions, issues and gaps - Review alignment between patient diagnosis and referring provider Face-to-Face documentation - Identify trends and issues in documentation quality and escalate to leadership as appropriate - Perform duties accurately and efficiently with the use of a computer, fax, copier, scanner and phone - Arrive at assigned location on scheduled work day and work according to designated hours - Dexterity & vision to complete documentation on a computer - Attend in-service trainings and mandatory agency meetings as necessary Qualifications - A Licensed Practical Nurse (LPN), Medical Assistant (MA), or Physical Therapist Assistant (PTA) certification and a current license is required (Ohio license preferred) - Minimum of 2 years’ experience in the health care industry; Home health intake experience highly preferred - Medical coding experience is required - Ability to maintain licensure as practicing Clinician per the state requirements, if applicable - Ability to leverage clinical training to identify and summarize the patient’s clinical status and diagnoses is required - Knowledge of clinical best practices and HIPAA rules and regulations is required - Knowledge of guidelines governing home health agencies is required - Experience and proficiency in home health coding is preferred; ICD-10 coding certification a plus - Knowledge and adherence to CMS Rules and Guidelines, Coding Rules, Conventions, and Guidelines is preferred - Knowledge of Medicare Home Health documentation requirements including Face-to-Face (F2F) criteria is preferred - Experience reviewing Face-to-Face (F2F) documentation to validate homebound and skilled need components are met is preferred Benefits - Eligible teammates receive paid time off - Participation in the 401K, with historical company matching of contributions - Company paid life and disability insurance - Robust Employee Assistance Program

Role Description The Corporate Vice President, Revenue Cycle leads the Billing, Medical Records, and Authorization Teams in defining, improving, and executing all authorization, medical records, and billing activities for the organization to achieve excellence in clinical outcomes, customer satisfaction, and financial profitability. Must be able to consistently perform position responsibilities for all market areas and meet all company needs to maintain company growth, quality, employee satisfaction, and fiscal profitability requirements. Key Responsibilities - Manage all aspects of authorization, records, and billing for all branches and payor sources including Medicare, Medicaid, Commercial Insurance, and Self Pay. - Ensure billing compliance according to payor specifications including return of overpayments and/or credit balances. - Ensure timely and accurate accounts receivable for payors. - Maintain current knowledge of medical records and public and private insurance regulations / State / Federal and company regulations and protocols. - Ensure records are maintained and stored according to policy and procedures including compliance with all regulatory and HIPAA policies. - Determine departmental and individual goals, expectations, and outcomes and provide leadership for the direction and achievement of such. - Supervise direct reports with consistency and clarity of expectations. - Identify organizational needs and execute processes and staffing model to scale of growth. - Partner with key partners and internal stakeholders across the organization establishing and maintaining communication and status updates on key metrics through month-end reporting and cross-functional team participation. - Coordinate activities across all departments within the company to assure compliant and fiscally responsible operations. - Accountable for coordination and oversight of all departmentally related functions for Joint Venture implementation. - Ensure efficient operations through the coordination and troubleshooting of issues with outside software development company regarding HCHB operational issues. - Complete yearly evaluations in an accurate and timely manner. - Perform coaching, counseling, and discipline as needed. - Work with direct reports to ensure employee satisfaction and resolution of issues. - Foster a culture to mirror ASHN’s processes, policies, and culture of excellence, integrity, employee engagement, and continuous improvement. - Consistently demonstrate Core Values and maintain a professional appearance and Cultural Fit as a representative of the company. - Other duties as assigned. Management Responsibilities - Invest in others, allow decision making at the lowest appropriate level, and develop direct reports' confidence in their ability to act. - Provide consistent coaching and challenge and opportunity to direct reports. - Listen well and demonstrate ability to manage multiple perspectives. - Be open to learning from direct reports. - Identify the correct collective mix of expertise, knowledge, and skills appropriate for assigned tasks. - Set, communicate, and maintain clear goals and expectations. - Resolve conflict and motivate team members by providing perspective of their work and purpose in the larger purpose of the organization. - Involve stakeholders to build consensus. - Create a culture of collaboration. - Encourage others to share and implement ideas. - Provide consistent information for effective decision making. Qualifications - 5+ years of supervisory experience. - Knowledge and comfort in the use of computerized billing software. - Proficiency in EXCEL and WORD is essential. - Expertise and Homecare and Hospice background for multiple sites preferred. - Knowledge in best practice of Home Health and Hospice billing & implementation of Insurance contracts. Education and Credentials - Bachelor’s degree or equivalent experience with 5-7 years of industry experience or a combination thereof. We’ll help you put your passion for patient care to work. Apply today! This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer.

Role Description The Corporate Vice President, Revenue Cycle leads the Billing, Medical Records, and Authorization Teams in defining, improving, and executing all authorization, medical records, and billing activities for the organization to achieve excellence in clinical outcomes, customer satisfaction, and financial profitability. Must be able to consistently perform position responsibilities for all market areas and meet all company needs to maintain company growth, quality, employee satisfaction, and fiscal profitability requirements. Key Responsibilities - Manage all aspects of authorization, records, and billing for all branches and payor sources including Medicare, Medicaid, Commercial Insurance, and Self Pay. - Ensure billing compliance according to payor specifications including return of overpayments and/or credit balances. - Ensure timely and accurate accounts receivable for payors. - Maintain current knowledge of medical records and public and private insurance regulations / State / Federal and company regulations and protocols. - Ensure records are maintained and stored according to policy and procedures including compliance with all regulatory and HIPAA policies. - Determine departmental and individual goals, expectations, and outcomes and provide leadership for the direction and achievement of such. - Supervise direct reports with consistency and clarity of expectations. - Identify organizational needs and execute processes and staffing model to scale of growth. - Partner with key partners and internal stakeholders across the organization establishing and maintaining communication and status updates on key metrics through month-end reporting and cross-functional team participation. - Coordinate activities across all departments within the company to assure compliant and fiscally responsible operations. - Accountable for coordination and oversight of all departmentally related functions for Joint Venture implementation. - Ensure efficient operations through the coordination and troubleshooting of issues with outside software development company regarding HCHB operational issues. - Complete yearly evaluations in an accurate and timely manner. - Perform coaching, counseling, and discipline as needed. - Work with direct reports to ensure employee satisfaction and resolution of issues. - Foster a culture to mirror ASHN’s processes, policies, and culture of excellence, integrity, employee engagement, and continuous improvement. - Consistently demonstrate Core Values and maintain a professional appearance and Cultural Fit as a representative of the company. - Other duties as assigned. Management Responsibilities - Invest in others, allow decision making at the lowest appropriate level, and develop direct reports' confidence in their ability to act. - Provide consistent coaching and challenge and opportunity to direct reports. - Listen well and demonstrate ability to manage multiple perspectives. - Be open to learning from direct reports. - Identify the correct collective mix of expertise, knowledge, and skills appropriate for assigned tasks. - Set, communicate, and maintain clear goals and expectations. - Resolve conflict and motivate team members by providing perspective of their work and purpose in the larger purpose of the organization. - Involve stakeholders to build consensus. - Create a culture of collaboration. - Encourage others to share and implement ideas. - Provide consistent information for effective decision making. Qualifications - 5+ years of supervisory experience. - Knowledge and comfort in the use of computerized billing software. - Proficiency in EXCEL and WORD is essential. - Expertise and Homecare and Hospice background for multiple sites preferred. - Knowledge in best practice of Home Health and Hospice billing & implementation of Insurance contracts. Education and Credentials - Bachelor’s degree or equivalent experience with 5-7 years of industry experience or a combination thereof. We’ll help you put your passion for patient care to work. Apply today! This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer.

Role Description At Alternate Solutions Health Network, we care for patients where they spend the majority of their time – in their homes. Today we care for patients who need skilled home care and hospice services. As the Regional Vice President, Hospice, the work you do every day makes a difference in the lives of our patients by leading our Hospice teams to achieve excellent clinical outcomes, ensure continuity of services, meet all regulatory/compliance requirements, and achieve high patient and teammate satisfaction. Qualifications - Licensed Registered Nurse with supervisory or administrative experience in hospice care or related health programs OR five (5) years supervisory or administration experience in home health care or related health programs - Hospice background with multiple sites strongly preferred - Operational knowledge of HCHB is preferred - Microsoft Office Suite knowledge Requirements - Travel Requirement, as needed (Estimated 50-75%) - Capable of all physical demands Benefits - Medical, dental, and vision insurance with flexibility for you to select what works best for you - Eligible teammates receive paid time off - Participation in the 401K, with historical company matching contributions - Company paid life and disability insurance - A robust Employee Assistance Program