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A marketplace of vetted offshore engineers.
Developer Experience Manager
Location
United States
Posted
88 days ago
Salary
0
Seniority
Senior
Job Description
Developer Experience Manager
Lemon.io 🇺🇦
• Act as the primary contact for developers during active engagements • Respond to developer questions and requests in a timely and structured way • Monitor submission of developer reports • Help developers resolve reporting issues • Answer developer questions about payments and invoices • Handle a variety of developer requests, including hours logging and profile updates • Support opt-out flows and ensure clean closure of engagements.
Job Requirements
- Strong written English and excellent communication skills
- Ability to structure and prioritize multiple requests
- High attention to detail
- Nice to have: Experience in support, operations, or customer success
- Experience working with developers or in a marketplace environment
- Familiarity with CRM or ticketing tools (HubSpot, Intercom, etc.).
Benefits
- Competitive USD salary
- 28 days of vacation
- 7 sick days
- Freedom: Fully remote with flexible hours
- Annual reimbursements for health, self-development, travel, home office, and mental wellness.
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