• Responsible for the regional implementation and engagement of EO’s core products, including Forum, Learning, MyEO, EO Accelerator and Marketing & Communications, across Europe’s chapters. • Serve as a subject matter expert and ambassador for EO products, ensuring chapter leaders and staff in Europe are equipped with the tools, knowledge, and guidance to engage with products effectively. • Develop, maintain, and continuously improve standard operating procedures (SOPs), toolkits, and onboarding materials related to product execution. • Design and coordinate regional product promotion campaigns in collaboration with Marketing & Communications, the regional staff team, and external agencies. • Lead curation and content submissions for regional newsletters and social media. • Ensure regional and chapter communications align with EO’s global brand standards by providing scalable templates, tools, and guidelines. • Act as a key liaison between chapters, regional leadership, and global product and marketing teams. • Track chapter engagement and product adoption across Europe’s chapters. • Compile and deliver monthly product health reports and quarterly regional insights, highlighting trends, risks, and opportunities. • Share actionable insights with Regional Director, product teams, and other stakeholders to inform strategic and operational decisions. • Responsible for the end-to-end planning and delivery of the Europe Moderator Summit, ensuring a high-quality and consistent participant experience. • Support product execution and visibility, when relevant, at key regional and global events, including Presidents’ Meetings, Regional Leadership Academy (RLA), Leadership Summits, EO Accelerator Joint Learning Day and GSEA Semifinals. • Coordinate with member leaders, event leads, vendors, and internal teams to ensure seamless delivery and alignment with regional priorities. • Use EO approved tools and platforms—including Monday.com, EO Hub, OneDrive, Microsoft Teams, Outlook, WhatsApp, Hubspot and Canva —to manage projects, communications, reporting, and resource sharing. • Apply automation and AI enabled tools, where appropriate, to improve operational efficiency and scalability. • Design and implement systems that empower chapters to execute products locally while maintaining regional consistency.

• The RN Care Manager serves as a liaison among Brookdale teams, residents, families, and healthcare providers within our communities, promoting coordination, communication, and collaboration at Brookdale’s HealthPlus communities. • Works closely with primary and specialty care providers to formulate resident-specific care plans. • Serving as a resident advocate, they actively contribute to identifying and improving service delivery and understanding key interventions and care protocols relevant to treating residents in place. • Coordinates services required to enhance optimum wellness and manage chronic conditions. • Provides advanced care planning education to residents and families/responsible parties. • Facilitates continuity of care for those residents receiving home health care, hospice services, and other third-party healthcare-related services.

• Serve as client's trusted advisor, demonstrates knowledge of industry trends, identify client issues and conflicts; proactively communicate solution options to client and team • Manage staff on engagement deliverables (such as financial statements, tax returns, work papers, etc.); complete technical and strategic reviews as a member of the final engagement review team to ensure quality control standards are met; ensure on time delivery and on budget • Demonstrate proficient technical skills for handling all client responsibilities, including knowledge of trends, industries, alternatives, etc. • Understand the client's organization, procedures and internal policies • Responsible for new client development in partnership with upper management; participate in client meetings, presentations and proposal development and meet individual cross serve • Manage and retain multiple client relationships, engagements and special projects • Develop overall engagement budget • Consistently meet charge hour goals • Responsible for billing and realization on assigned clients; explain variances • Supervise, train and mentor staff; listen and communicate effectively • Foster a team environment; demonstrates support of management and decisions and build a positive culture • Participate in practice development activities that lead to the generation of new business and the opportunities for cross-serves • Additional responsibilities as assigned

• You will take product ownership for Storytide 2.0 — with a clear focus on users, the roadmap and execution. • Product & development • Conduct user interviews with ghostwriters, C-level executives and corporate influencers • Identify concrete pain points and derive clear product decisions • Define and prioritize the next steps on the roadmap • Translate requirements into clear feature scopes • Operational responsibilities • Act as the central point of contact between customers, Céline and engineering • Responsible for onboarding and product-related customer inquiries • Structured prioritization of bugs and feature requests • Closely support implementations through to go-live • Testing & quality assurance before releases