• Serve as the functional/technical lead for the Procurement technology product area • Partner with Procurement Business Process Owners to define vision, roadmap, and measurable outcomes • Own and maintain the product backlog, including prioritization and refinement • Lead discovery and solution shaping for S2C and P2P initiatives • Drive AI and automation initiatives to improve user experience, compliance, cycle times, and touchless processing • Lead implementations, rollouts, and major enhancements across global and regional environments • Coordinate requirements, design, testing, cutover, and adoption • Lead cross-functional workshops across Procurement, Finance/AP, and connected systems • Manage functional risks, dependencies, scope trade-offs, delivery quality, and readiness • Own business requirements, functional specifications, process flows, control requirements, and acceptance criteria • Design and standardize S2C and P2P processes • Ensure auditability and key controls, including approval traceability, delegation, tolerance rules, segregation of duties, and retention • Provide functional oversight for Ariba or similar module configuration, workflows, catalogs, and supplier enablement • Define integrations between S2P platforms and SAP, Infor, QAD, and JD Edwards ERPs • Partner with integration, data, and BI teams on mappings, reconciliation, reporting, spend, compliance, and operational KPIs • Lead testing, UAT, defect triage, release readiness, go-live, and hypercare

• Lead requirements gathering and discovery sessions with business stakeholders • Translate business needs into detailed user stories, acceptance criteria, and functional documentation • Support e-commerce and quoting-related workflows across digital platforms • Collaborate with cross-functional teams including Product, Engineering, QA, and Delivery • Analyze and support the functional documentation of business processes, integrations, and system dependencies • Assist in backlog refinement, sprint planning, and Agile ceremonies if applicable • Identify risks, gaps, and process improvement opportunities throughout delivery • Act as a bridge between technical and non-technical stakeholders

• Conduct interviews and facilitate group sessions with business and technology partners to elicit, analyze, and document business requirements • Document business requirements using process models, use cases, epics, user stories, impact analysis, completion criteria, and functional and non-functional requirements • Establish the requirements baseline and manage requirement changes • Manage requirements traceability matrices and confirm solutions meet requirements • Use advanced modeling techniques to create diagrams, models, prototypes, system and data relationship views, and current- and future-state process flows • Analyze requirements and validate potential solutions with business and technical staff • Support testing, including test script development, acceptance criteria, integration testing, test data creation, and user acceptance testing • Provide consultative support to stakeholders • Guide transition of solutions from development to production/operational status • Facilitate understanding between functional and technical teams • Engage vendors and monitor vendor performance against SNHU requirements • Collaborate with product owners, architects, developers, QA, project managers, stakeholders, and peers throughout the software/system development lifecycle • Produce documentation, training, and assistance tailored to the audience • Clarify roles and responsibilities and resolve areas of confusion or overlap • Perform other responsibilities as assigned

• Lead large-scale US Payroll initiatives with enterprise-wide impact • Oversee cross-functional program teams, ensuring alignment, execution discipline, and effective risk management • Drive prioritization, resourcing, and governance for key payroll programs • Present program outcomes, risks, and strategic recommendations to senior leadership and executive stakeholders • Oversee development of business requirements, functional designs, and solution architectures • Analyze payroll systems and workflows to improve accuracy, compliance, and operational efficiency • Ensure solution clarity across functional and technical teams • Champion structured change control, system integrity, and robust documentation • Build partnerships with US Payroll Operations, HR, Finance, Timekeeping, and technology leaders • Facilitate stakeholder alignment and support executive-level decision-making • Translate complex system concepts into actionable insights for senior non-technical audiences • Drive initiatives to streamline end-to-end US Payroll processes and improve system performance • Support payroll digital modernization and future scalability • Foster an innovation-focused culture within payroll programs and project teams