Role Description Nscale is seeking a Technical Project Manager, Data Center Operations Systems to lead the implementation of software platforms and digital workflows that bridge Control Systems and Data Center Operations. The role owns delivery of integrated capabilities such as Jira and Jira Service Management, AI-enabled preventive and predictive maintenance, Octave (formerly Hexagon) asset database interfaces, Management of Change (MOC), and related operational applications. This is a hands-on technical delivery role: the TPM is not the Control Systems design authority, but must understand data flows, APIs, asset models, operational risk, and software delivery well enough to manage decisions, dependencies, and outcomes. What You'll be Doing - Own the roadmap, backlog, and delivery plan for operations software that connects BMS, EPMS, SCADA, OT telemetry, asset data, and operational workflows. - Lead the day-to-day delivery of a cross-functional team of software developers, data and AI specialists, analysts, and vendors; set priorities, manage capacity, remove blockers, and hold owners accountable for outcomes. - Apply a pragmatic agile-light delivery model: maintain a prioritized backlog, define clear requirements and acceptance criteria, work in short delivery cycles, demonstrate working functionality regularly, and avoid ceremony that does not improve execution. - Translate Operations, Controls, Reliability, Commissioning, and site requirements into user stories, process maps, interface specifications, data requirements, test plans, and release roadmaps. - Deliver and improve platforms including Jira and Jira Service Management, AI-enabled maintenance applications, Octave asset database integrations, MOC workflows, operational dashboards, and supporting reporting tools. - Manage interfaces between operational applications and source systems, including APIs, event and alarm data, asset identifiers, work-order triggers, access controls, synchronization logic, exception handling, and support ownership. - Establish asset and operational data governance, including source-of-truth decisions, asset hierarchies, naming conventions, unique identifiers, data ownership, quality checks, and lifecycle management. - Maintain clear system boundaries so operational software can observe, analyze, and initiate approved workflows without bypassing local control, safety, cybersecurity, or authorization requirements. - Own delivery governance including scope, schedules, budgets, vendor performance, RAID logs, dependencies, decisions, change control, executive reporting, and practical recovery plans when delivery is at risk. - Lead testing, release, and operational readiness activities, including environment planning, integration and user acceptance testing, security reviews, cutover and rollback planning, release notes, training, runbooks, and support handoff. - Implement traceable MOC processes covering impact assessment, technical and operational reviews, approvals, documentation updates, training, implementation verification, and formal closure. - Define and report meaningful outcomes such as delivery predictability, adoption, system availability, data quality, workflow cycle time, backlog health, maintenance effectiveness, and realized operational value. Qualifications - 7+ years of technical project, program, or product delivery experience implementing business-critical software, data, asset-management, maintenance, or operations platforms. - Demonstrated success leading software or data delivery teams using Scrum, Kanban, or similar iterative methods, with an emphasis on practical execution rather than process overhead. - Experience converting operational processes and stakeholder needs into structured requirements, user stories, acceptance criteria, delivery plans, and measurable outcomes. - Strong working knowledge of systems integration concepts including APIs, databases, telemetry and event data, master data, identity and access management, test environments, release management, and production support. - Experience supporting data centers, mission-critical facilities, industrial operations, utilities, manufacturing, or another 24x7 operating environment. - Strong project governance, stakeholder communication, risk management, vendor coordination, issue escalation, and executive reporting skills. - Bachelor's degree in engineering, computer science, information systems, business, or a related field, or equivalent practical experience. Nice to Have - Data center operations experience and familiarity with BMS, EPMS, SCADA, OT networks, historians, MQTT, or similar operational data sources. - Experience with Jira or Jira Service Management, EAM/CMMS or asset-information platforms, Octave/Hexagon, MOC systems, or integrated maintenance workflows. - Exposure to AI-enabled predictive maintenance, anomaly detection, condition monitoring, reliability engineering, or operational analytics. - Working knowledge of SQL and data models, REST APIs, cloud platforms, DevOps or CI/CD practices, observability, and role-based access control. - PMP, Agile, Scrum, Kanban, ITIL, Lean, Six Sigma, or related delivery and process-improvement certification. Benefits - Highly competitive package (base + equity) with reviews every 12 months. - Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. - Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support. - Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.

• Act as the primary interface between business partners and our engineering squads. • Analyze business objectives and translate them into rigorous functional and technical specifications. • Partner with development teams to engineer performant and scalable digital platforms. • Evaluate technical implementation strategies critically, encouraging discussions that prioritize problem-solving. • Organize, schedule, and rank tasks utilizing Jira within a Kanban framework. • Track project milestones, identify potential bottlenecks, and lead proactive efforts to resolve them. • Drive timely delivery of features while ensuring high quality and business alignment. • Promote transparent communication among both technical and non-technical partners. • Contribute to the ongoing refinement of delivery workflows and internal team synergy.

Role Description We are looking for a battle-tested Senior IT Project Manager who has led large, complex, mission-critical IT implementations from start to finish and can step into a highly visible, high-stakes environment and own it. The work centers on a Computer-Aided Dispatch (CAD) cloud migration, a multi-workstream initiative with significant technical complexity, third-party vendor dependencies, and operational sensitivity that demands the judgment and discipline of a truly senior project leader. Qualifications - Active PMI Project Management Professional (PMP) certification required - Proven track record leading enterprise-scale IT implementations, not task coordination, end-to-end delivery ownership - Strong vendor and contract management experience including deliverable oversight, schedule accountability, issue escalation, and performance management - Demonstrated ability to manage multiple workstreams with significant interdependencies across technical teams, business stakeholders, and external partners - Executive-level communication and stakeholder management skills, comfortable presenting to and aligning senior leadership - Experience developing RFPs, SOWs, project charters, scope documents, and business requirements - Ability to lead through influence in a matrixed environment without direct authority - Able to obtain CJIS clearance Requirements - Lead the CAD cloud migration initiative across all phases from initiation through implementation and transition to operations - Develop and maintain full-scale project plans including scope, schedule, resource requirements, communication plans, and critical path management - Manage vendor relationships and contract performance, holding third-party providers accountable to deliverables, timelines, and quality standards - Identify and manage project dependencies, risks, and issues, escalating appropriately and driving resolution - Facilitate executive and stakeholder communications including status reviews, milestone reporting, and decision briefings - Develop written business requirements and process models in collaboration with technical and operational teams - Coordinate cross-functional teams across multiple departments, aligning priorities and maintaining momentum across workstreams - Support procurement activities including RFP development and vendor selection - Develop transition and training plans to support successful handoff to operations - Operate with minimal supervision and bring the executive presence, delivery discipline, and operational judgment this environment demands Company Description Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

• Manage one or more medium to high complexity technical projects • Perform business analysis activities to extract and document requirements with acceptance criteria • Lead discussions with the project team to identify tasks, dependencies, and project timelines • Facilitate scoping and planning with executive sponsors • Initiate delivery, launch, and post-launch support while holding retrospectives for improvements • Communicate fluently with project teams and executives, presenting complex information • Plan, schedule, execute, and monitor work to meet project targets • Negotiate trade-off discussions on schedule, scope, and budget as needed • Organize and lead project status meetings and working sessions • Identify and remove impediments for a successful project outcome