• Collaborate with Acxiom clients and prospects, Sales Executives, and Account teams regarding the ethical use of data elements and packages for individual client use cases. • Define data element and package requests within the client contractual terms and drive execution based on client priorities. • Coordinate and manage file receipt, execution of data appends or file generation and final shipment of reports and data to the client while adhering to project requirements, client timeframes, and quality standards. • Research and provide status updates regarding system or data issues with a high sense of urgency. • Lead billing closeout, usage tracking, and account receivable reviews. • Define and execute contractual and solution changes, requested solution process improvements, and changes for data contracts. • Actively demonstrate and execute effective, concise communication and active listening skills with Acxiom clients and prospects, Sales Executives, and Account teams.

• Provide timely and professional ongoing management of project and clinical trial data. • Work closely with outsourced clinical data management (CDM) activities with various Contract Research Organizations (CROs). • Ensure study team expectations are clearly communicated to the CRO. • Provide comprehensive data management expertise to deliver efficient data management products. • Serve as the Lead Data Manager on studies. • Understand and comply with core standard operating procedures (SOPs). • Review and approve various CDM documents. • Communicate ideas for process improvement. • Provide project updates to management weekly and monthly.

• Serve as a programming point of contact between SMPA and SMP • Facilitate communication and collaboration between SMP programming and SMPA programming, biostatistics, data management, clinical research, clinical operations, medical writing and CROs • Lead and manage the contactor programmers and provide programming support to clinical trials for regulatory submissions and publications, and ad hoc or post hoc analyses • Generate SDTM/ADaM datasets, listings, tables and figures, as well as supporting documentation (i.e. define.xml) for clinical trials • Function as lead (or co-lead together with SMP) programmer on single or multi-protocol projects and participate in project team meetings

• Work as a key member of the region and/or sub-region Inquiry to Order (“ITO”) team in support of achieving the region’s and/or sub-region’s commitments, orders, sales, cash, operating profit, and margin targets for the applicable segment. • Working with the region and/or sub-region Sales, Operations, and functional teams, lead the ITO proposal generation and contract formation process for projects across the segment with the intent of developing winning strategies to leverage successful deal closures while ensuring compliance with established guidelines for the Policy 5.0 risk management process, the advance release process. • Be responsible for effectively driving the proposal and contract ITO processes to develop scope, cost, risk, and market / value pricing strategy for an assigned deal opportunity to provide technical and commercial solutions meeting both customer and GEV’s requirements and business goals. • Collaborate with the respective sales, operations, and other functional teams during the deal development and review process to ensure that all technical risk points, risk mitigation, and business risk acceptance levels are properly incorporated into the development of the opportunity scope, cost, strategy, and actual proposal / contract language • Prepare and lead the Sub-Regional/Deal Team Policy 5.0 review process in co-ordination with the applicable Commercial Director, subject matter experts, approvers, and functional teams. • Drive and coordinating ITO process compliance and metrics across assigned deal opportunities with special emphasis on Policy 5.0 requirements, proposal and contract completeness, timeliness, and quality, and the effectiveness and efficiency of the ITO-OTR (Inquiry To Order - Order To Remittance) handover process. • Drive proposal throughput, yield, cost, efficiency, and individual productivity. • Ensure process adherence to all government-contracting requirements with support from GEV legal resources. • Enforce order-booking requirements and drive an improved OTR turnover process to ensure proper control of contract flow-down requirements. • Be responsible for reducing cost-of-quality issues arising from inaccurate or poor scope definition, costing, or contract drafting during the ITO process and inadequate handovers during the ITO-OTR handover and advance release process for assigned deal opportunities.