• Drive customer satisfaction and retention by maintaining regular, structured technical visits with key customers. • Organize and conduct customer site visits to resolve operational needs, complaints, or customer requests. • Lead and contribute to customer review meetings focusing on performance outcomes and improvement opportunities. • Provide timely, data-driven technical feedback to support performance optimization. • Develop and implement customer improvement plans, assessing progress and effectiveness. • Ensure accurate recording of technical visits and customer interactions in the CRM system. • Collaborate with senior technical managers to ensure timely, effective support aligned with business priorities. • Ensure compliance with biosecurity standards during customer interactions and site visits. • Represent the company in industry meetings and contribute to technical discussions.

• Lead the social security area, ensuring technical excellence, operational efficiency and value creation for clients • Manage a portfolio of clients and social security projects (administrative and/or strategic) • Coordinate the technical team (analysts and consultants), promoting development and high performance • Serve as a technical reference on social security matters • Ensure technical quality of deliverables, risk mitigation and adherence to deadlines • Lead strategic meetings with clients • Support the commercial team in preparing technical proposals • Identify opportunities for cost savings and recovery of social security credits • Monitor legislative and regulatory changes • Establish performance indicators and management reports for the area • Implement process improvements and efficiency gains

• Own and grow our websites for Germany, Austria, and Switzerland • Build and execute a strong SEO and content strategy that fits the region’s search behavior and local regulations • Localize content and UX to meet user expectations and compliance requirements • Work with a team of writers, editors, and designers – and expand the team as needed • Track and optimize key metrics: traffic, rankings, conversions, revenue • Keep an eye on regulatory changes within the marketplace (you don’t need to be a lawyer, but you’ll need to stay up to date) • Run competitor research and find new opportunities for growth • Own the P&L for your market and report performance regularly • Test new ideas: campaigns, features, acquisition channels – see what works • Support and scale trading-related content and campaigns for the German market, ensuring compliance with local financial regulations • Identify audience trends and behavior in the trading vertical to optimize acquisition and engagement strategies

Role Description We’re looking for a driven, analytical, and fiercely competitive Sales Manager to take ownership of our US B2B distributor business. This is a high impact, highly rewarding role where you will be responsible for unlocking aggressive growth, elevating distributor performance, and expanding DESIGNME’s footprint across US markets. The ideal candidate is someone who has a hunter mentality, loves creating opportunity, and chases targets with intensity. You are passionate about the beauty industry, are a self-starting goal setter, and you possess an entrepreneurial spirit. Reporting into the Director of Global Sales & Education, your key responsibilities are: - Drive Distributor Revenue & Market Growth - Own the full sales strategy for all US privately owned distributor partners, sub-distributors, and emerging territories - Build annual and quarterly revenue plans to deliver against aggressive growth targets - Hold distributors accountable for KPIs (purchases, sell-through, education, store performance and territory coverage) - Strengthen Field Execution & Accountability - Work directly with distributor sales consultants and store teams to increase brand share and expand presence - Build monthly action plans with distributors: training, activations, promotions, incentives, in-store execution - Routinely conduct market visits; in-field detailing, store days, salon eventing - Expand Footprint – New Door Acquisition - Proactively open high-value salons and key accounts that accelerate regional growth - Identify white space markets and execute go-to-market plans to win share from competitor brands - Lead Education & Marketing Alignment - Partner with the education team to strategize impactful classes and brand training that drive sell through - Align with marketing on promotion, campaigns, launches and local events to maximize impact in-market - Forecasting, Reporting & Data-Driven Leadership - Submit accurate monthly, quarterly and promotional forecasts to support global inventory planning - Analyze territory performance, category opportunities and market shift to recommend strategic adjustments - Provide weekly reporting on wins, risks, competitive activity, and distributor performance - Build Strong Distributor Relationships - Position DESIGNME as a priority brand by cultivating top-level relationships - Influence buy-in across ownership, purchasing, education, sales leadership, and store operations - Address underperformance quickly and strategically – leading corrective action plans that produce results Qualifications - 3–5+ years in beauty, professional haircare, or CPG—preferably distributor-focused - Proven success growing a territory or distributor business with measurable results - Strong understanding of the professional distribution model (consultants, stores, promotions, education) - A hunter mentality: resilient, persistent, competitive, and results-obsessed - Ability to travel 50–75% of the time across the US - Outstanding communication, negotiation, and presentation skills - High comfort with forecasting, analytics, and data-driven decision making - An entrepreneurial mindset—resourceful, agile, and energized by rapid growth environments What You Bring - A builder: you thrive in environments with freedom to create and innovate - A closer: you love winning, hitting targets, and seeing your strategy come to life - A leader: you can influence people at all levels—field teams, store managers, educators, and executives - A problem solver: you anticipate obstacles and find solutions without waiting to be told - A brand advocate: you can bring DESIGNME’s voice, energy, and product story to life in every room Benefits - A chance to lead and shape one of the fastest-growing channels in the company - Real autonomy and direct impact on the US growth trajectory - Collaboration with industry-leading marketing, education, and product innovation teams - Career growth opportunities in a rapidly expanding, globally recognized brand - A culture built on agility, collaboration, and passion—where your voice matters