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A leader in transforming the pharmacy care delivery model
Solution Advisor I
Location
United States
Posted
103 days ago
Salary
0
No structured requirement data.
Job Description
Solution Advisor I
Omnicell
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves helping pharmacy partners unlock the full value of Enliven Health's solutions—improving patient engagement, streamlining operations, and strengthening community health. - Strengthen subject-matter expertise on Enliven Health’s solution portfolio - Drive customer adoption, value realization, and overall satisfaction - Serve as a trusted product advisor for pre- and post-implementation success - Optimize workflows and enable customers to achieve their ROI goals Key Responsibilities - Serve as a solution expert across the designated Enliven Health product portfolio - Deliver customer evaluations and advisory support - Lead pre-implementation engagements to define go-live strategies - Conduct post-implementation reviews to confirm adoption and drive optimization - Monitor system usage, adoption metrics, and partner performance - Create and deliver high-quality training content and solution documentation - Present findings and recommendations to key customer stakeholders - Collaborate with Customer Success Managers and Sales - Produce customer deliverables accurately and on time - Champion professionalism and strong relationship-building - Continuously refine and share best practices Qualifications - 2+ years of experience in pharmacy operations or equivalent experience/education Preferred Qualifications - 2+ years of pharmacy technician experience or equivalent experience/education - Experience developing training content or facilitating learning sessions - Experience in SaaS customer enablement or advisory-style roles - Understanding of pharmacy workflows, technology platforms, and patient-service processes - Ability to work under pressure and meet tight deadlines Work Conditions - Remote role within the United States - Up to 10% travel for customer engagements, team events, or training - Occasional irregular hours required to meet customer needs - Extended periods of sitting or standing may be required
Job Requirements
- 2+ years of experience in pharmacy operations or equivalent experience/education
- Preferred Qualifications
- 2+ years of pharmacy technician experience or equivalent experience/education
- Experience developing training content or facilitating learning sessions
- Experience in SaaS customer enablement or advisory-style roles
- Understanding of pharmacy workflows, technology platforms, and patient-service processes
- Ability to work under pressure and meet tight deadlines
- Work Conditions
- Remote role within the United States
- Up to 10% travel for customer engagements, team events, or training
- Occasional irregular hours required to meet customer needs
- Extended periods of sitting or standing may be required
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